Tip & How-To about HP DeskJet F380 All-In-One Printer

How to clean ink cartridges HP deskjet printers

You need the following items to clean the print cartridges:

• Distilled water (tap water can contain contaminants that
can damage the print cartridge)
• Cotton swabs or other soft, lint-free material that will not stick
to the print cartridge

Be careful not to get ink on your hands or clothing as you clean.



To prepare to clean

1. Open the HP Deskjet cover.
2. Wait until the print cartridge cradle moves to the
center of the HP Deskjet and is idle and quiet.
3. Remove the print cartridges and place them on a piece
of paper, with the copper strips facing up.

CAUTION: Do not leave the print cartridges outside the HP Deskjet for more than 30 minutes.
To manually clean print cartridge contacts

1. Lightly moisten a cotton swab with distilled water and
squeeze any excess water from the swab.
2. Gently wipe the print cartridge copper contacts with the cotton swab.

CAUTION: Do not touch the print cartridge ink nozzles. Touching the ink nozzles will result in clogs, ink failure, and bad electrical connections.




1 Ink nozzles (do not touch) 2 Copper contacts
3. Repeat this process until no ink residue or dust appears on the swab.
4. Insert the print cartridges in the HP Deskjet, and then close the cover.


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HP DeskJet F380 All-In-One Printer Logo

Related Questions:

1 Answer

a black column of ink prints along with what ever I am printing. What is the cause of this?


Hi! You can try the following steps:

Clean the area around the ink nozzles
  1. Gather the following materials:
    • Dry foam-rubber swabs, lint-free cloth, or any soft material that will not come apart or leave fibers (coffee filters work well)
    • Clean sheets of paper
    • Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the print cartridges)
      CAUTION:Do not use platen cleaners or alcohol to clean the area. These can damage the cartridge or the printer.
  2. Press the Power button to turn on the printer, if it is not already on.
  3. Open the cartridge access door. The carriage moves to the center of the printer. Wait until the carriage is idle and silent before continuing.
  4. Lightly press down on the cartridge to release it, and then pull the cartridge out to remove it from its slot.
  5. Place the cartridge on a piece of paper with the ink nozzles facing up.
  6. Lightly moisten a clean, foam-rubber swab with distilled water.
  7. Clean the face and edges around the ink nozzle with the swab.
  8. Either let the cartridge sit for 10 minutes to allow the cleaned area to dry, or use a new swab to dry it.
  9. Hold the cartridge by its sides with the nozzles toward the printer, and then insert the cartridge into its slot. Make sure that the icon on the cartridge matches the icon on the slot.
  10. Push the cartridge forward into its slot until it snaps into place.
  11. Repeat these steps to clean the area surrounding the ink nozzle on the other cartridge.
  12. Close the cartridge access door.
  13. Try to print again.
I hope this will help you. :D

Sep 21, 2014 | HP Deskjet 2512 All-in-One Printer

1 Answer

i refiled cartridge but my priner saied it is emty and refuse to work


Clean the problem cartridge contacts
  1. Gather the following items to clean the cartridge and carriage:
    • Clean distilled water. Use bottled or filtered water if distilled water is not available. Tap water can contain contaminants that damage the cartridge.
    • Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
    • Sheets of paper or a paper towel to rest the cartridge on during cleaning.
  2. Open the product cover and wait until the carriage is idle and silent.
  3. Remove the cartridge and place it on a piece of paper with the nozzle plate facing up.
    NOTE: Clean the contacts quickly so that the cartridge is not outside of the product for more than 30 minutes. If the cartridge is outside of the product for too long, the ink can dry and clog the nozzles.
  4. Unplug the product from the electrical outlet.
  5. Dip a swab in the clean water and squeeze it to remove most of the moisture. The swab should be only slightly damp.
  6. Clean the cartridge contacts.
    CAUTION: Do not touch the ink nozzles. Figure 6: Cartridge contactsc00832021.gif
  7. Clean the contacts in the carriage, inside the product. Figure 7: Carriage contactsc00246272.gif
  8. Either let the cartridge sit for 10 minutes to allow the cleaned area to dry, or use a new swab to dry it.
  9. Reinstall the cartridge.
  10. Reconnect the product to the electrical outlet.

  1. Close the product cover.
Figure 8: Print Carriage contactsc00427144.gif

If you need more help come back.Post / thumbs / testimonial are welcome!

Nov 24, 2010 | HP Photosmart 2575 All-In-One Printer,...

1 Answer

What do I do if my printer says 'clear cartridge'



Clean the cartridge contacts
  1. Gather the following items to clean the cartridge and carriage:
    • Clean distilled water. Use bottled or filtered water if distilled water is not available. Tap water can contain contaminants that damage the cartridge.
    • Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
    • Sheets of paper or a paper towel to rest the cartridge on during cleaning.
  2. Open the product cover and wait until the carriage is idle and silent.
  3. Remove the cartridge and place it on a piece of paper with the nozzle plate facing up. NOTE: Clean the contacts quickly so that the cartridge is not outside of the product for more than 30 minutes. If the cartridge is outside of the product for too long, the ink can dry and clog the nozzles.
  4. Unplug the product from the electrical outlet.
  5. Dip a swab in the clean water and squeeze it to remove most of the moisture. The swab should be only slightly damp.
  6. Clean the cartridge contacts. CAUTION: Do not touch the ink nozzles. Figure 6: Cartridge contactsc00832021.gif
  7. Clean the contacts in the carriage, inside the product. Figure 7: Carriage contactsc00246272.gif
  8. Either let the cartridge sit for 10 minutes to allow the cleaned area to dry, or use a new swab to dry it.
  9. Reinstall the cartridge.
  10. Reconnect the product to the electrical outlet.
  11. Close the product cover.
c00246272.gif Step three: Repeat reseating and cleaning stepsIf the problem is not solved, repeat the reseating and cleaning procedures above.

Apr 07, 2010 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

HP 6940 color cartridge light will not stop blinking


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Hi,
I might have an idea why this is happening....The print cartridges might need cleaning...
Follow the steps below to do this....


Step one: Remove the black, photo print cartridge, or the gray photo print cartridge

NOTE:
The black, photo print cartridge, or the gray photo print cartridge is in the right side of the carriage. -Lower the cover of the product.
-If the print cartridge status light flashes, proceed to Step two: Replace the print cartridge.
If the print cartridge status light is off, proceed to Step three: Manually clean the print cartridge.
Step two: Replace the black, photo print cartridge, or the gray photo print cartridge and remove the tri-color print cartridge
- Remove plastic tape from new ink carttridge CAUTION:
Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper electrical contacts.



NOTE:
The tri-color print cartridge is in the left side of the carriage.
-Lower the cover of the product. -If the print cartridge status light stops flashing, proceed to Step three: Manually clean the print cartridge.
If the print cartridge status light still flashes, replace the tri-color print cartridge. If the issue continues, service the product.


Step three: Manually clean the print cartridge
1. Gather the following items to clean the print cartridge and carriage:
o Clean distilled water. Use bottled or filtered water if distilled water is not available. Tap water can contain contaminants that damage the cartridge.
o Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
o Sheets of paper or a paper towel to rest the cartridges on during cleaning.
2. Open the product cover, and wait until the carriage stops moving.
3. Remove the print cartridge, and place it on a piece of paper with the nozzle plate facing up.

NOTE:
Clean the contacts quickly so that the print cartridge is not outside of the product for more than 30 minutes. If the cartridge is outside of the product for too long, the ink can dry and clog the nozzles.
4. Unplug the product.
5. Dip a swab in the clean water, and then squeeze it to remove most of the moisture. The swab should be only slightly damp.
6. Clean the print cartridge contacts. Do not touch the nozzles.
7. Clean the contacts in the carriage, inside the product.8. Either let the print cartridge sit for ten minutes to allow the cleaned area to dry, or use a new swab to dry it.
9. Reinstall the print cartridge.
10. Plug the product back in.
11. Close the product cover.


Good Luck!
If there is anything more I can do for you please let me know if not and the problem is solved please rate it, Thanks, JCE

Apr 14, 2009 | HP Deskjet 6940 InkJet Printer

2 Answers

My HP Officejet 5610 All-in-One won't copy or scan any document


Hi,

Your printer might need some servicing ,u can try out the following steps in order to service the unit .

Clean the electrical contacts on the print cartridges and the print carriage Followthese steps to clean the electrical contacts on the print cartridgesand the print carriage. Do not replace the cartridges until prompted todo so.
  1. With the power turned on, open the product and remove both cartridges.
  2. Disconnect the power cord from the product.
  3. Lightly moisten a cotton swab or lint-free cloth (like a coffee filter) with distilled, filtered, or bottled water. CAUTION: Tap water might contain contaminants that can damage the print cartridge.
  4. Whileholding the cartridge by the sides, gently wipe the cartridge contacts.Wipe the contacts with a dry, cotton cloth to dry the contacts andfinish cleaning. Figure 1: Clean the cartridge contacts c00617184.gif 1 - Contacts 2 - Nozzles
    NOTE: Do not touch the cartridge nozzles while cleaning the cartridge.
  5. Lightly moisten another cotton swab or lint-free cloth (like a coffee filter) with distilled, filtered, or bottled water. CAUTION: Tap water might contain contaminants that can damage the print carriage.
  6. Inside the product, clean and dry the electrical contacts of the print carriage with the swab or cloth. Figure 2: Carriage contacts c00246272.gif
  7. Wait five minutes for the contacts to dry.
  8. Plug the power cord into the back of the product and turn it on.
  9. When Insert (right or left) Ink cartridgeappears in the control panel display, insert one of the cartridges.Check for any messages that appear in the display and then insert theremaining cartridge.
  10. Print a self-test page again and check the print speed.
  11. If the self-test page takes significantly longer than 30 seconds, replace the ink cartridges, and repeat the self-test.
If you have replaced the cartridges and the self-test page takes significantly longer than 30 seconds, service your product. If the self-test page prints at an acceptable speed, continue to the next step to begin testing printing software.

AND AFTER THIS TRY THE RESET AS WELL < EXPLAINED BELOW >>>

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;}
1
unplug the power cord from the back of the unit without turning off theprinter.
2
press n hold # key and 6 key together n do not release the keys ,while holdingthem down plug in the power cord back into the unit.
3
wait for a few seconds as it would make certain noises and turn off , when theunit turns off release the keys .

4
after a few seconds turn on the printer , wait as it wud go into initialisationmode > might ask to press 1 for language (please follow instructions ) itwould give 2 or 3 allignment sheets.

In case it does not work the unit might need to be replaced . U can call HP Tech Support # 1800 474 6836 to get the replacement options as they provide a good deal .

Thanks n take care.






Oct 23, 2008 | HP Officejet 5610 All-In-One InkJet...

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