Tip & How-To about Office Equipment & Supplies

Printer paper jammed?

The easiest way to remove jammed paper from a printer is to turn the printer off, open the printer and SLOWLY pull the paper out. After this, be sure you check ALL the paper paths for jamming or small pieces of paper. If a small piece of paper remains in the paper path, every time you try to print, the page will get pushed to one side... and the printoutr will be misaligned.

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Had paper jam which have cleared. Getting support code 6001 saying turn off and restart which we have done but still keeps coming up with same error


The 6001 error is a generic internal error code. Unfortunately, it could mean one of many things. To resolve the 6001 error, please follow the following steps:

1. Turn off the printer and disconnect the power cord and USB cable.

2. Remove paper from the automatic sheet feeder (in the back).

3. Gently pull jammed paper out, if any.

3-1. If paper is visible from the ASF, use both hands to pull the paper out slowly.

3-2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.

4. If the paper tears and a piece of that remains inside the printer, open the printer cover and remove the paper from inside the printer.

5. Check ASF with a bright light to check for obstructions. Remove any if found.

6. Open the rear cover to check if the paper is jammed.

7. Pull out the cassette and check if the paper is jammed inside the cassette area.

8. Load paper back into the ASF or cassette.

9. Reconnect the power cord, turn on the printer and confirm that the Alarm light is off. (If there was any jammed paper remaining in the printer, the paper may be automatically ejected.)

Aug 24, 2016 | Office Equipment & Supplies

2 Answers

Paper jam - I can see the jam, but don't know how to remove the paper.


Hello

Open the top cover of the printer.

If you can see the jammed paper, take one or more sheets of paper and pull them toward you.

While pulling the paper, press the RESUME button to turn the paper feed rollers.

If the paper needs to be fed in the opposite direction, release the RESUME button and then press it again.

If the paper is still jammed, turn the printer off or remove the power cord from the printer. Then turn the printer back on or plug the power cord in.

The printer will run through a reset cycle, which may clear the paper jam.

If the paper is still jammed or if several (8 to 10) sheets are jammed, take hold of a sheet in the middle of the stack using both hands.

With firm, even pressure, pull the sheet toward you.
Usually, removing one or two sheets from the middle of the stack will release the pressure and the rest of the stack can be removed.

Make sure no scraps of paper are left in the printer.

Close the top cover of the printer.

Try printing again.

Apr 16, 2011 | HP PSC 750 All-In-One InkJet Printer

1 Answer

a paper has struck in printer so its not printing how to remove the paper


1) Open the top cover
2) Remove the toner cartridge
3) Remove any paper from the multipurpose tray
4) If you can see the LEADING EDGE of the jammed paper slowly pull it out.
This may be easiest from either the multipurpose tray side or from under the toner cartridge
5) If you can see the TRAIL EDGE of the jammed paper slowly push it through the printer until it comes out

Dec 17, 2010 | Canon LASER SHOT LBP-2900 Printer

2 Answers

My Canon mp600 was printing a photo when the error message "paper jammed" came up. I know the paper is in the machine, though I can't find it.What do you suggest?


You can access Canon online support info here. Enter paper jam as a search, then choose #4 to remove the obstruction.
Also see this:
Issue: Paper is jammed inside the printer
Solution: Removing paper jams MP600

Removing Obstructions or Jammed Paper If [Paper output slot - The paper is jammed. Clear the paper and press OK] appears on the LCD, follow this procedure to clear the paper jam Clearing paper jams from the auto sheet feeder (ASF) or paper output slot
Clearing paper jams inside the printer
Clearing credit card-sized or 4" x 6" paper jammed inside the printer

ASF / Paper Output Slot
  1. Turn off the printer.

  2. Remove paper from the ASF.

  3. Gently pull the jammed paper out.
    1. If paper is visible from the ASF, use both hands to pull the paper out slowly.
    2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.

      The above illustration shows a PIXMA MP500.

  4. If the paper tears and a piece of that remains inside the printer, open the scanning unit (printer cover) and remove the paper from inside the printer.

    Note:
    Be careful not to touch the components inside the printer.


  5. Turn on the printer and confirm that the Alarm light is off.
    (If the jammed paper remains in the printer, the paper may be automatically ejected.)

  6. Load paper back into the ASF.

  7. Press <OK> to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.
Top
Paper jams inside the printer
  1. Turn off the printer and disconnect the power cord and USB cable.

  2. Remove the jammed paper slowly using the following procedure.
    1. Open the rear cover to check if the paper is jammed.

    2. Pull out the cassette and check if the paper is jammed inside the cassette area.

    3. Stand the printer with the left side down, holding the document cover.
    4. Press the tabs together and pull the green cover toward you.
    5. Check if the paper is jammed.
      (If you were not doing Duplex printing, you do not have to follow this procedure.)

    6. Close the green cover and place the printer back to a normal position.
  3. Reconnect the power cord and power on the printer. Confirm the Alarm light is off.

  4. Load paper back into the ASF or cassette.

  5. Press <OK> to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.
Top

Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.
  1. Turn off the printer.

  2. Load the same paper type that is jammed inside the printer in portrait orientation.

  3. Power on the printer.
    The paper stock in the ASF will automatically feed the jammed paper from the printer.

  4. To resume printing, load the paper in portrait orientation.

If 4" x 6" sized paper was loaded in landscape orientation in the cassette and did not eject (exit), please follow this procedure.
  1. Turn off the printer.

  2. Open the rear cover.

  3. Fold in four a piece of letter-sized plain paper.

  4. Push in the folded paper until it hits the jammed paper.

  5. If the jammed paper is visible from inside the printer area, pull it out and proceed to step 7.

  6. If the jammed paper cannot be pulled out, push in the folder paper from the rear so the jammed paper is in between the feed rollers.

  7. Pull out the folded paper and close the rear cover.

  8. Power on the printer and confirm that the Alarm light is off.
    The jammed paper should automatically eject.

  9. To resume printing, load the paper in portrait orientation.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks

Nov 17, 2010 | Canon PIXMA MP600 all-In-One InkJet...

3 Answers

how can i remove the paper inside the printer


For the paper jam issue turn around the printer and open the back door to pull the paper.
and for the power issue unplug power cord from wall and from the printer side too,plug everything back and ready to work.

Aug 04, 2009 | HP OfficeJet 6110 All-In-One InkJet...

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