Tip & How-To about Computers & Internet

Cds Play on computer but not dvd or vice versa

Most commonly if your having an isolated issue with a disc reader of any sort your first priority should be to clean out the disk tray using either a can compressed air to ensure your lense is clean and not distorting your reader

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Disk tray will not stay shut


bad reader inside the disc tray. need to have it replaced or cleaned. use a cleaning disc that you can get almost anywhere that has technology products for sale. Target, Office Depot, etc

Aug 16, 2014 | Microsoft Xbox 360 Elite Console - Black

6 Answers

COPT CD


I think you just answered your own question... Did you say that when i you put in a blank disc, it says blank disc? Thats correct. And whats is a B-Deck?

Oct 06, 2008 | Sony RCD-W500C 5-Disc CD Recorder

1 Answer

xbox 360 wont read games


Hello Shawn Francis,

This problem happens to a very high percentage of consumers of the Microsoft Xbox 360 Console, so there is no need to fret. The "Open Tray" problem is a common problem, thus' there is a way you can fix it. Most solutions require you to open the console, unless the solution is banging on the top of the console, which I don't recommend.

- Reader -- When your Xbox 360 console is opened, open the disk tray and inspect the reader. This may be dirty. Try to clean it off with rubbing alcohol and a q-tip. There is NO need to assemble the xbox back together when doing each step. Plug in all needed cables into the Xbox 360 and try BEFORE you re-assemble it.

- Magnet -- Inspect the top cover of the disk tray and you will see a black circle, and on the other side, (underneath the sticker,) a silver circle. That silver circle is the magnet that keeps a game disc in place as it spins. It may be out of place, and causing the game disc to move everywhere, not letting the reader read it. There are several methods to take the magnet and the black holder off of the disc tray top cover, just try a YouTube search. Once that is off, you can place the magnet and the black cover onto the Xbox 360 disc spinner, and the disc tray problem will most likely be solved.

If you have any other problems, or concerns, feel free to contact me at any time.

Dec 27, 2011 | Microsoft Xbox 360 Console

1 Answer

xbox disc reader does not think a disc is in tray for xbox 360 games


This is a common issue.
1. Make sure your disk is clean. Dirty disk can cause disk reading issues.
2. Clean the drive with a CD/DVD laser cleaner.
3. Replace the laser. You can get a replacement from Ebay for $10-15. Make sure you get the right one for you drive. There are several different models.

May 09, 2010 | Microsoft Xbox 360 Console

2 Answers

My disk drive is not reading the cd. I have tried blowing it out, but it just shows that it is trying to read the disk then stops thinking.


Clean smudges off of disc with microfiber cloth and a little water.  Disc will not play if heavily scratched.  Insert different discs isolate the problem.  If other discs won't play, then you optical disc reader is fu.k.d up. Get you a CD disc cleaning kit from one of those box stores and try cleaning the optical reader that way.  If that don't work, then you need IT to open this puppy up and replace the optical drive.  Do it yourself if your IT.  Order the optical drive for cheap on e-bay.

Oct 30, 2009 | Computers & Internet

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