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Blue Screen Of Death (BSOD) Important Info

Blue Screen Of Death (BSOD) Important Info

When you get a Blue Screen Of Death (BSOD) on your computer this can be very frustrating. Below is the info you need to get from a BSOD because the way that Microsoft words the message a lot of people miss the real important parts. With the right information this will helps tech support help you address your problem quickly.

The first thing to look at is the error message. A lot of times you will get a message like the one below that states "PAGE_FAULT_IN_NONPAGED_AREA". In the case of this BSOD the error screen the error code is a generic one of 0x00000050 so we have to rely on message that tells us that the problem was with the memory or the page file.


The next thing to look at is the error code. Note you really do not need the info between the parentheses for standard trouble shooting.

So with both pieces info this will help tech support figure out where the issue is at and where to troubleshoot.

Note the file name that the BSOD list normally is not important in troubleshooting the in most cases it just point to the point where Windows had the problem.

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1 Answer

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To clarify with you are you getting the Windows Blue Screen of Death (BSOD) or is the screen just going blue.

If you are getting the Windows Blue Screen of Death please include the info from the link below to help me better see what is going on with your computer.

http://www.fixya.com/support/r4443711-blue_screen_death_bsod_important_info

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To be able to properly address your BSOD I will need some info from the BSOD. The link below will show you the info that I need.

http://www.fixya.com/support/r4443711-blue_screen_death_bsod_important_info

Thanks

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To be able to properly address your BSOD I will need some info from the BSOD. The link below will show you the info that I need.

http://www.fixya.com/support/r4443711-blue_screen_death_bsod_important_info

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To be able to properly address your BSOD I will need some info from the BSOD. The link below will show you the info that I need.

http://www.fixya.com/support/r4443711-blue_screen_death_bsod_important_info

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