Tip & How-To about Cameras

FREE FIX for, Canon Digital Cameras Showing Black Images or Distorted Images.

Canon Digital Cameras Showing Black Images or Distorted Images This problem may be corrected by Canon for free if you suffer the above symptoms. But before reading further, first verify that you didn't just accidentally turn off the LCD. To check, turn the camera on and press the "DISPLAY" or "DISP" button once. One other thing to check is that black pictures can sometimes be caused by a stuck shutter. Continue reading below, but if your camera is not on the list of affected cameras, please see this other article for self-fixing a stuck shutter. Potential symptoms may also include purple scratchy lines showing up on the LCD monitor and the camera's pictures. Other reported symptoms may be extremely distorted images (one reader likened them to the movie "Grudge"). Or blank or black pictures or black videos with good sound being recorded on the camera's flash card. You may suspect that the camera's shutter is not opening, but this is not the case. Note that the camera's menu functions should show up without any problem. A large batch of potentially faulty CCD image sensors (from another vendor who shall remain nameless) were installed on a large number of Canon cameras over the space of a few years. The sensors may go bad prematurely with time, especially if you live in humid areas. A big thumbs up to Canon in that they recognized this problem, and are willing to fix your camera for free if it is experiencing CCD problem symptoms, especially for the free shipping and handling both ways :-). Under the recall advisory this is regardless of the cameras warranty status! I recently got an old A300 fixed this way. They are not going to ask for receipts or any of that.

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CANON pOWESHOT S1 : BLACK SCREEN WITH PURPLE LINES ( BOTH SCREEN)


Yes they will. If you are still living in Canada, or in USA, call 1-800-OK-CANON to arrange free repair.

Mar 28, 2010 | Canon PowerShot S2 IS Digital Camera

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Canon has announced a problem with some of the CCDs used in its digital cameras and camcorders which causes images not to appear or appear distorted. This is due to a malfunction that means the wiring in the CCDs may come undone if exposed to high temperature or high humidity. The affected cameras are the PowerShot A60, PowerShot A70, PowerShot A75, PowerShot A300, PowerShot A310, Digital IXUS V3, Digital IXUS II, Digital IXUS IIs. Canon advises anyone experiencing these problems to contact them to arrange free repairs.


Oh it's more than just the cameras you list, and also includes some video cameras.

Canon will fix these for you for free if they're experiencing symptoms of CCD failure (black, lined, discolored, or distorted images). This includes free shipping both ways. This is regardless of your camera's warranty status. Please check this link for more info.

Applicable digital still cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 30/30a/200a/300a/D320/400/ 450/500

Oct 17, 2009 | Canon PowerShot A70 Digital Camera

1 Answer

lcd lens and review images blurred and distorted -


This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info: http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819 Applicable cameras include: A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

Jul 14, 2009 | Canon PowerShot A95 Digital Camera

1 Answer

my camera now takes purple pictures with distorted images


You didn't mention which specific Canon Model camera you had. This is important, as Canon will fix certain models with this problem for free. The symptoms you describe sound like a defective CCD imager. If so, Canon may fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:
http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

Feb 18, 2009 | Canon Cameras

1 Answer

camera showing/taking distorted images


According to many respected sources with far more expertise than myself, the symptoms you are describing also fall within the realm of Canon CCD failure. In Canon's Service Notice: CCD Image Sensor Advisory, they outline the most common symptoms (distorted images, LCD showing only a black screen, etc.). They have conveniently limited the description to the bare minimum. More symptoms of the failing CCD include: pictures appearing on LCD show up with severe color variations (pink-purplish or green tint), colored "streaks" or "lines" throughout pictures, and wavy distortions in image. Most of these symptoms include the color variations, but not always. The lines or waves can appear in any direction and with varying degrees of severity. Some LCDs do not go black, but turn totally purple. Here is a link to a very informative article that should clear up any questions you might have.
Digital Camera Repair Blog

If nothing else, call the Canon Customer Support Center at 1-800-828-4040. They will ask questions to identify whether or not you are having the same symptoms as described in the Product Advisory. I have been through this twice, and both times they were very nice and very helpful. Even if you don't qualify for the free repair, it didn't cost a thing to find out.
I hope this has been helpful.

Nov 20, 2007 | Canon PowerShot S1 IS Digital Camera

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