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How to remove a virus/spyware infection off your PC

I remove viruses for a living and I wanted to share the ways that I remove and protect a PC from future infections.

I have learned that 95% of all computers have some form of anti-virus or anti-spyware preinstalled on the hard drive. 100% of the time it is trial subscription. Which means it will only last 30-60 days. If you do not renew your subscription your PC will eventually become infected.

Here is my plan of action.
1. Go to the control panel and chose software programs. This will show you what is installed. Look for Norton Anti-Virus or Live Update. Norton is the most common installed piece of software that I run into, so let's focus on Norton. If Norton Anti-Virus is not removed completely it will slow down your computer. It will cause your computer to become infected. It will cause blue screens. Believe me I know and I have cleaned hundreds of PCs'.
2. In order to completely remove Norton off your PC. You need click here. This will take you to the Norton uninstall utility page. Pick the version that you have and run it. Reboot your PC. Make sure Norton is removed by checking into the control panel and then go to program icon. This will bring up a list of programs that currently are installed on your PC. Make sure Norton or Live Update is not present. If it is highlight it and click on remove.
3. Now you need to download Malwarebytes, click here.
This is a FREE tool that will remove almost any infections that are out there and may be out there. I only use the FREE version and it has created a lot of business for me. Run it and make sure you update it. Then do a scan. A quick scan works most of the time. If any infections are found, just remove and reboot your PC. You should be virus free. If this does not work boot to safe mode and run Malwarebytes again. Your PC should be clean.
4. Now you need good Anti-Virus. I recommend Avast. Again the Free Home version works for me. If you really need the protection go for the Pro version. Click here for a Free home version of Avast. Install, register and reboot. Your PC is clean and you are now protected.

Check out my short video for more info. Click
Enjoy
R. Walker Sr.



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2 Answers

I have a warning from control.exe saying my computer is infected with Trojan-BNK.Win32.Keylogger.gen


Run a virus scanning program to remove the virus.
If you can get into the Internet you can run a WEB based virus scan. Try on of these virus scan.
WEB-based Virus Scan
Trend MicroHouseCallhttp://housecall.trendmicro.comSymantec -Norton Security Scanhttp://security.symantec.comMalware filedownloadhttp://www.malwarebytes.org/mbam.php

Dec 11, 2011 | Acer Aspire One Netbook 8.9" Notebook

1 Answer

i have some problems about my pc,after i try to install anti virus esset nod32,i proceed to scan my computer after scanning all my files in local c,some file are infected and the os cannot run.what can i do to fix this probelm?..please help!God bless!


When you start your computer, press F8 button few times every 1 second. You need on black screen option to go into 'Safe mode with networking'. It will start windows in protected mode. Go to browser and Internet (you must have configured network card with gateway to Internet).
From http://go.eset.com/us/online-scanner download scanner utility and try to clean computer.

Some viruses are so hard to clean. One of option is to use live CD linux (boot from CD linux Mint, burn iso from Mint page). Start sharing of partition with Samba sharing (in Mint Control Panel). You must create network too. With another clean computer, you can scan this partitions with antivirus. In that sharing Windows (and virus) are not live, and it can be scanned, and cleaned.

But this will not solve all modification on Windows from viruses action.

Sometimes is only option formating of partitions and reinstalling of windows. This is last options...
AVG is good free antivirus for home use.
Good luck!

Aug 24, 2011 | Computers & Internet

1 Answer

I think my yahoo mail got infected, is there any way to fix that? Thanks...


Usually it's not your email that gets infected, its your system that gets infected. If this is the case, then you'll want to do some system scans for malicious software.
Some infections end up looking through your contact list/address books for other emails, and sends itself out. Once this has happened there's nothing you can do except tell your contacts to not open your previous email(s).
Run "Spybot - Search & Destroy" to check for malware, you may also want to invest in an anti-virus program to protect from future threats (ESET NOD32 is a good one).
Here is the link to Spybot: http://www.safer-networking.org/en/spybotsd/index.html

Oct 08, 2010 | Yahoo Mail

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