Tip & How-To about Video Game Consoles & Games

XBOX 360 Error Codes

There are several error codes you can get with an XBOX 360, the first step to resolving any problem is finding the root cause. The fault codes are primarily shows on the "ring" on the front of your console (this is the ring split into 4 segments that shows when controllers are connected and what player position they are).

  • 1 SEGMENT FLASHING RED - Thisindicates a displayable error code, the specific error code will bebeing displayed on the TV you have it connected too.
  • 2 SEGMENTS FLASHING RED - The console has overheated.
  • 3 SEGMENTS FLASHING RED - This is the somewhat infamous RROD (Red Ring Of Death).
  • 4 SEGMENTS FLASHING RED - AV cable not detected.

If you have 1 segment flashing red indicating a displayable specific error code then you can identify the fault from the list below.

  • E45 - Update Error.
  • E64, E65, E66 - DVD Drive Error.
  • E67, E68, E69, E79 -Hard Drive Error.
  • E71 - Update Error.
  • E72 - Unknown.
  • E73 - General Hardware Error.
  • E74 -AV cable error.
  • E76 - Unknown.
This is a basic overview of all the fault codes for the XBOX 360, for more in depth information on the faults and how to repair them please see my other tips!

Thanks!

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1 Answer

How do I fix a E 68 problem


Hi

Possible cause could be a faulty or loosely connected USB accessories or Hard drive.
If you are not a technical person, I shall provide you step by step procedure that will assist you in resolving the issue or at-least finding out the cause.

Safety Tip :- Before disconnecting any device from XBOX, please make sure you have switched off and disconnected all the power cables from XBOX.

  1. Unplug all USB-devices (like thumb drives, cooling fans, battery chargers, controllers) and memory units and turn on XBOX. (If it works then the possible explanation for this issue would be that one of these devices was loosely connected.)
  2. If this does not fix the issue, you will have to remove the HDD from the XBOX and reseat it(Plug it back.). (To remove the HDD , press the button on the HDD and remove the HDD, To remove the HDD from a "Slim" Xbox 360, open the HDD door and pull the HDD out of the console. If there is no HDD, that means the your XBOX is defective.

For further assistance follow this link.
https://support.xbox.com/en-GB/xbox-360/errors/error-code-e68

Regards


Nov 22, 2013 | Microsoft Xbox 360 Console

3 Answers

1 red light on xbox 369


hi, here follows a possible solution from Microsoft support:
One light on the ring of light around the power button on your Xbox 360 console flashes red.
You might also see the following error message on your television screen or monitor: System Error. Contact Xbox Customer Support. This message is followed by an error code in the format of "Exx," where xx is a two-digit number.
Note If you see error code "E74" on your screen, click the following article number to view the article in the Microsoft Knowledge Base: 941377 E74 error appears when you use your Xbox 360 console Back to the top
CAUSE A single flashing light might indicate a hardware failure on your Xbox 360 console. Back to the top
THINGS TO TRY Step 1: Disconnect and reconnect all cables a. Turn off your Xbox 360 console. b. Unplug all memory units, controllers, and accessories from your console. c. Unplug everything from the back of your console, including power and video cables. d. Unplug your power supply from the wall, and then unplug the short cord from the power brick. e. Plug everything back in. Make sure that you make all connections firmly.
f. Turn on your console. If the problem still occurs, go to step 2. Back to the top
Step 2: Remove the hard drive To see whether the problem involves the Xbox 360 Hard Drive, temporarily remove the hard disk unit. If your Xbox 360 console does not have a hard disk, go to step 3. To remove the Xbox 360 Hard Drive, follow these steps: a. Turn off the console. b. Locate the hard disk on your console.
c. Press the release button on the hard disk, and then lift the hard disk from the console.
d. Turn on your console. If these steps resolve the issue, reattach the hard disk to verify that the error occurs only when your Xbox 360 Hard Drive is connected. If this is true, contact Xbox customer support to order a replacement hard disk. To contact Xbox customer support, visit the following Web site: http://www.xbox.com/support/contact If this does not resolve your issue, go to step 3. Back to the top
Step 3: Disconnect any memory units a. Turn off your Xbox 360console. b. Unplug any memory units attached to your console. c. Turn on the console. If these steps resolve the issue, reattach the memory units to verify that the error occurs only when a memory unit is connected. If this is true, contact Xbox Customer Support to order a replacement memory unit. To contact Xbox Customer Support, visit the following Web site: http://www.xbox.com/support/contact If this does not resolve your issue, go to step 4. Back to the top
Step 4: Request a repair If the previous steps do not resolve your single flashing light issue, there are no additional troubleshooting steps and your Xbox 360 console must be repaired at our service center. https://myservice.xbox.com/it-it/Pages/welcome.aspx

Jul 31, 2010 | Microsoft Xbox 360 Console

1 Answer

my 360 will not read disk just says open tray


Open Tray Error here are some common troubleshooting steps you can try to solve this issue:

First some basic steps to troubleshooting

1) Restart your console.
2) Check for loose cables.
3) Pull out all the cables, and get them back in.
4) Take out the hard-drive, and put it back in. Repeat this 4 times.

Try to use several similar Xbox 360-compatible discs in the console to determine whether the disc that you are using is causing the problem. To test whether the problem is caused by a specific disc, use a disc of the same type, such as a game disc, DVD movie, or music CD. If the problem does not occur when you use other discs, that specific disc might be the cause of the problem.

If you suspect that the Xbox 360 device could be causing the problem you can follow these steps

1. If you have access to another Xbox 360 console, try to play the disc on the other console. Or, if the disc is a CD or a DVD, try to play the disc on another device, such as a CD player, a DVD player, or a computer that is equipped to play CDs or DVDs.

2. If you have an Xbox 360 Hard Drive (HDD) or Memory Unit (MU) attached to the console, turn off the console, and remove the HDD and any attached MU. Then, turn on your console, and try the disc again. If this seems to resolve the problem, turn off your console, reattach the HDD and MU, and then delete any saved games for the game that is causing problems.

If this does not resolve the problem but removing the hard disk does, clear the hard disk drive cache

To clear the cache, follow these steps:

1. Move to the System Settings section of the Xbox 360 dashboard.
2. Select Memory.

Highlight a storage device.Do not press the A button, Press the Y button to view the Device Options screen, Select Clear System Cache, and then select Yes to clear the cache.

I presume you do not have a hacked version of Xbox 360 because this problem is prevalent with Xbox 360 dvd drives which are hacked.

if the above steps do not resolve your issue, please send your Xbox 360 to Repairs, call up MS support and check for the charges of Repairs in case your Xbox is not covered under warranty.

Please do comment on this tip if you find it helpful, Wish you a Happy New Year and Happy Gaming

Regards
KreativeGeek
http://www.kreativegeek.com
http://gamingbox.wordpress.com

Jan 28, 2010 | Microsoft Xbox 360 Console

1 Answer

error code e74... help


Hi! Here are some steps that you can use to try to resolve the issue.
1. Turn off the console, disconnect all the cables, and then reconnect all the cables. Turn the console back on.
2. Turn off the console, and then disconnect any accessories that are connected. For example, disconnect any Xbox 360 controllers, Xbox 360 Memory Units, and the Xbox 360 Hard Drive. With the accessories disconnected, restart the console to see whether the problem still occurs. This can help you determine whether the console or an accessory is experiencing the problem. If you determine that an accessory is consistently causing the error, try borrowing another accessory of the same type and testing again using that accessory.
3. If the steps did not resolve your issue, your console may have to be repaired.
4. Try contacting Xbox Customer Service. For USA or Canada, it is 18004MYXBOX and ask for the Hardware department.

Mar 11, 2009 | Microsoft Xbox 360 Console

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