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How to Fix a Scratched CD

Clean the disc. Even if a CD isn’t actually scratched or scuffed, dust, oil, and other surface contaminants can prevent it from playing properly. Thus cleaning the disc should always be your first move. Ads by Google
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  • Run warm water over the damaged disc to remove dust.
  • If there is stubborn dirt or grease on the disc, gently rub it with your finger while you are washing it, and use a gentle detergent or liquid soap (with the water) or rubbing alcohol (in place of water). Any time you rub or wipe a CD, you should do so by starting at or near the center of the disc and rubbing straight outward toward the edge to prevent further scratching.
  • Shake the water off and let the disc air-dry (do not dry it with a towel or cloth, and don't sun-dry it either).
  • 2Try to play the disc. Many times a good cleaning is all that is needed. If, however, problems persist after cleaning, try to play the disc in a different CD player. Some players handle scratches better than others; computer CD drives and car stereos tend to be the best.
  • 3Burn a new disc. If you can get the CD to work in one CD player - especially your computer’s - but not in others, try burning a new disc. The CD burner on your computer may be able to read the CD well enough to produce a perfect copy. You may wish to try this even if the CD doesn’t play correctly on the computer.
  • 4Locate the scratch. Actually repairing the disc will be easier if you can figure out where the offending scratch is. Visually inspect the CD’s playing surface for scratches or scuffs. Scratches that run perpendicular to the CD’s spiral - that is, those that run generally from the center to the rim - may
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    3 Answers

    I have a cd which cracked as I was removing it from the case. How can I get it to state where the CD on the computer will read it? Mary-Ann


    as soon as the silver membrain is cracked the cd will never work again, if you tell me what programme it was i may be able to provide assistance

    kind regards

    Nov 28, 2008 | Computers & Internet

    1 Answer

    Bad Disc


    If you sure that the system supports the disc's format, the disc is clean, and its the right region.. try to clean the DVD lens. DVD lens cleaning discs: Every CD, stereo equipment, department, discount, store - and even sidewalk venders - carries CD lens cleaning discs. Are they of any value? Can they cause damage? I generally don't consider CD lens cleaning discs to be of much value for preventive maintenance since they may just move the crud around. However, for pure non-greasy dust (no tobacco smoke and no cooking grease), they may not hurt and could even do a good enough job to put off a proper cleaning for a while longer. However, it's also possible they will ruin the lens. Consider that the worst thing to do to a precision optical surface is to wipe it with a dry cloth as this is likely to scratch the surface as it rubs the dust over it. To the lens, a speck of dust is like a boulder. Once the lens is scratched, replacement of the entire optical pickup is the only remedy. And, since there are absolutely no sorts of standards for these things, it is possible for a really poorly designed cleaning disc to damage the lens even if the dust itself is non-abrasive. In addition, if the cleaning disc doesn't look like a CD to the optical pickup or disc-in sensor, the lens it may not even spin. So, the drawer closes, the drawer opens, and NOTHING has been accomplished! (But at least no damage will be done.) As if this isn't enough, NEVER put one into a high-X CDROM (DVD player or DVDROM drive). The high speed rotation may cause the cleaning disc and/or player/drive to self destruct. And, don't try a cleaning disc on an automotive CD player that sucks in the disk - it will get stuck.

    Dec 20, 2005 | Emerson AV301 System

    1 Answer

    DVD won't play


    Is this happens on every disc? The NO PLAY message appears when "The disc that this unit cannot play is loaded (from the user guide)". Maybe it's something to do with the DVD region? If you sure that the system supports the disc's format.. And it won't play other discs... try to clean the CD lens. CD lens cleaning discs: Every CD, stereo equipment, department, discount, store - and even sidewalk venders - carries CD lens cleaning discs. Are they of any value? Can they cause damage? I generally don't consider CD lens cleaning discs to be of much value for preventive maintenance since they may just move the crud around. However, for pure non-greasy dust (no tobacco smoke and no cooking grease), they may not hurt and could even do a good enough job to put off a proper cleaning for a while longer. However, it's also possible they will ruin the lens. Consider that the worst thing to do to a precision optical surface is to wipe it with a dry cloth as this is likely to scratch the surface as it rubs the dust over it. To the lens, a speck of dust is like a boulder. Once the lens is scratched, replacement of the entire optical pickup is the only remedy. And, since there are absolutely no sorts of standards for these things, it is possible for a really poorly designed cleaning disc to damage the lens even if the dust itself is non-abrasive. In addition, if the cleaning disc doesn't look like a CD to the optical pickup or disc-in sensor, the lens it may not even spin. So, the drawer closes, the drawer opens, and NOTHING has been accomplished! (But at least no damage will be done.) As if this isn't enough, NEVER put one into a high-X CDROM (DVD player or DVDROM drive). The high speed rotation may cause the cleaning disc and/or player/drive to self destruct. And, don't try a cleaning disc on an automotive CD player that sucks in the disk - it will get stuck.

    Dec 18, 2005 | Yamaha DVX-S100 System

    3 Answers

    No Disc


    If you sure that the system supports the disc's format.. and it wont play other discs... try to clean the CD lens. CD lens cleaning discs: Every CD, stereo equipment, department, discount, store - and even sidewalk venders - carries CD lens cleaning discs. Are they of any value? Can they cause damage? I generally don't consider CD lens cleaning discs to be of much value for preventive maintenance since they may just move the crud around. However, for pure non-greasy dust (no tobacco smoke and no cooking grease), they may not hurt and could even do a good enough job to put off a proper cleaning for a while longer. However, it's also possible they will ruin the lens. Consider that the worst thing to do to a precision optical surface is to wipe it with a dry cloth as this is likely to scratch the surface as it rubs the dust over it. To the lens, a speck of dust is like a boulder. Once the lens is scratched, replacement of the entire optical pickup is the only remedy. And, since there are absolutely no sorts of standards for these things, it is possible for a really poorly designed cleaning disc to damage the lens even if the dust itself is non-abrasive. In addition, if the cleaning disc doesn't look like a CD to the optical pickup or disc-in sensor, the lens it may not even spin. So, the drawer closes, the drawer opens, and NOTHING has been accomplished! (But at least no damage will be done.) As if this isn't enough, NEVER put one into a high-X CDROM (DVD player or DVDROM drive). The high speed rotation may cause the cleaning disc and/or player/drive to self destruct. And, don't try a cleaning disc on an automotive CD player that sucks in the disk - it will get stuck.

    Dec 15, 2005 | Panasonic SC-AK300 CD Shelf System

    1 Answer

    Won't play discs. Instead conitnuously rotates showing 20 segments per disc, no matter what.


    Yanaha has had lots of bad laser pickups the past several years. It has to focus before it will spin. Sometimes they will focus and spin but still not read the disc. mybe you can try to clean the lens... CD lens cleaning discs: Every CD, stereo equipment, department, discount, store - and even sidewalk venders - carries CD lens cleaning discs. Are they of any value? Can they cause damage? I generally don't consider CD lens cleaning discs to be of much value for preventive maintenance since they may just move the crud around. However, for pure non-greasy dust (no tobacco smoke and no cooking grease), they may not hurt and could even do a good enough job to put off a proper cleaning for a while longer. However, it's also possible they will ruin the lens. Consider that the worst thing to do to a precision optical surface is to wipe it with a dry cloth as this is likely to scratch the surface as it rubs the dust over it. To the lens, a speck of dust is like a boulder. Once the lens is scratched, replacement of the entire optical pickup is the only remedy. And, since there are absolutely no sorts of standards for these things, it is possible for a really poorly designed cleaning disc to damage the lens even if the dust itself is non-abrasive. In addition, if the cleaning disc doesn't look like a CD to the optical pickup or disc-in sensor, the lens it may not even spin. So, the drawer closes, the drawer opens, and NOTHING has been accomplished! (But at least no damage will be done.) As if this isn't enough, NEVER put one into a high-X CDROM (DVD player or DVDROM drive). The high speed rotation may cause the cleaning disc and/or player/drive to self destruct. And, don't try a cleaning disc on an automotive CD player that sucks in the disk - it will get stuck.

    Dec 13, 2005 | Yamaha CDC-501 5-Disc CD Changer

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