Tip & How-To about Apple iPhone Smartphone

My Apple Iphone wont turn on. What to do when Iphone is freezing.


What do I do if my Iphone does not start up anymore?

Here basic troubleshooting:

1 Try turning Iphone off, then back on. Turn it off by holding down the Sleep/Wakebutton until you see the red slider on display, then slide the finger across theslider. To turn iPhone back on, hold down theSleep/Wake button until the you see Apple logo on display.

2 Try pressing and holding the Home button for about ten seconds. This will close a frozen application or a stuck process. After this restart the iPhone following thesteps on point one.

3 If the above did not work, try doing a reset. Hold down the Sleep/Wake button and the Homebutton at the same time for about 10 seconds. You may see ared "power off" slider appearing on screen, then you see the display going black. Donot release Sleep/Wake and Home buttons until you see the Apple logo appearing on display. See picture below:

4 Reset all settings: Tap Settings>General>Reset> Reset All Settings. This will reset all settings to factory default. Data and media files will not be affected.

5 If that does not fix the problem, then try deleting all content and settings.
Tap Settings>General>Reset>Erase All Contents and Settings
This will delete all media and data. All settings will also be reset to default value.

6 Try restoring iPhone using the latest version of iTunes.
Connect iPhone to the computer using the data cable. When you see the IPhone in the Source list, click on Restore in the Summary tab.

If that did not work, repeat steps from 4 to 6 once more. If Iphone is still frozen, unplug it from pc, and try restarting the Iphone. Also reinstall Itunes and connect Iphone to pc again.

Ifrepeating the steps 4 to 6 did not fix your problem , then the Iphone isfaulty. In that case take it to a local Apple repair shop, or call Apple servicephone number listed on the user guide to arrange repair.

If the Iphone is faulty, sometimes reinstalling Firmware can fix it, but that, that is a risky procedure that will invalidate your warranty and damage the IPhone beyond repair. Better calling Apple before bricking the Iphone.
For this reason I will only post links on the argument.

On firmware update see:

How To Install IPhone Firmware

IPhone Firmware Download Links


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Related Questions:

2 Answers


First check to make sure your charger is working, plug it up to the computer and see if the battery charging display comes up.

Second I would check to make sure the battery is actually charging.

Third try a cold boot, hold the power and home keys down while it boots it could just simply be locked up.

Jan 09, 2013 | Apple iPhone4 4G iPhone 4

1 Answer

Iphone just turned off!! Won't turn back on!! WHat do I do??

If iPhone won't turn on, or the display freezes or doesn't respond

  1. Press and hold the Home button for at least six seconds, until the application you were using quits.
  2. If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for 10 seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
  3. If that doesn't work, reset iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears

More resets:

Try This:
1. Remove Sim Card
2. Hold in 'Home' button and 'On/Off' button together until Apple logo appears
3. Replace Sim Card
4. Hold in 'Home' button and 'On/Off' button together until normal phone screen appears.

Also, Try this:
1.) Shut down the iPhone 3G.
2.) Start up iTunes
3.) Hold down HOME button on the iPhone 3G
4.) While keeping the HOME button depressed, plug in the Sync cable
5.) A message will pop up to ask if you want to reset.
6.) Just click YES and the reset process should start.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response.

Thanks, Joe

Jan 07, 2011 | Apple iPhone 3G

1 Answer

my iphone will not pull up any of my emails or send an email

If iPhone is unable to send or receive mails, try these basic troubleshooting steps.

1. In Settings, turn on other SMTP servers

1. Tap Settings > Mail, Contacts, Calendars and under Accounts, tap the account from which you're trying to send mail:
2. Scroll down to where it says Outgoing Mail Server and tap the box where it says SMTP:
3. Scroll down to where it says AT&T SMTP Server, and tap it turn it on.
Turn on all other SMTP Servers.
2. Add your email account on iPhone instead of syncing your mail settings from your computer
1. Tap Settings > Mail, Contacts, Calendars and under accounts, tap Add Account.
2. Follow the instructions. When you enter your email address, iPhone will look up your service provider's settings for you. If iPhone can't find your service provider's settings.

3. Turn iPhone off and then on by pressing and holding the Sleep/Wake button for a few seconds until the red slider appears, then drag the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
To turn iPhone on press and hold the Sleep/Wake button until the Apple logo appears.

4. In Settings, turn off Wi-Fi to only use the cellular data network

1. Tap Settings > Wi-Fi and turn off Wi-Fi.
2. From the Home screen tap Mail.

Nov 21, 2009 | Apple iPhone 3G

2 Answers

My iphone just has the apple picture and won't turn off or on

Apple provides initially the most basic step to resetting your iPhone (without losing your data) when you cannot get past the Apple sign:

Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds.

If this does not work, the Apple link below will provide you additional steps from Apple Support, in order to help you troubleshoot this issue.

It could simply be just an application that may have been previously open, which may have become unresponsive, which may have caused the issue in the first place.

Apple Support Link:
iPhone: Basic troubleshooting

If these procedures do not work, my best advice would be to perform a restore.

The thing about performing a restore, is if you have previously synced your iPhone in iTunes, that backed up data from that last sync will be put back onto your iPhone.

Keep in mind, that this last process, is only a last resort, if you cannot resolve this issue with the previous steps listed above.



Oct 13, 2009 | Apple iPhone 3G

8 Answers

i reset my iphone and now it is on black screen with apple

Hi Your iphone is having a software problem try to restore it whit itunes to the highest iphone firmware version, if your are still having problem send it to 1 iphone repair centre like www.E-Repairs.co.uk

Jul 04, 2009 | Apple iPhone Smartphone

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