Tip & How-To about Washing Machines

Why Is WHIRLPOOL Duet & Duet HT washing machine showing F/13 error code on display?

The error F/13 is shown on the display due to Dispenser Circuit Error detected in the washing machine.
In this problem check the dispenser motor .Either is blocked or its not running in proper direction.
This will Help.Good Luck.

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2 Answers

Washer was just moved to a new house and doesn't work. It has F-13 code.


F13 Dispenser circuit error
Possible causes/procedure:
1. Unplug washer or disconnect power.
2. Check mechanical linkage from dispenser motor to the top of
the dispenser.
3. Check wire harness connections to the dispenser motor and
Central Control Unit (CCU).
4. Check dispenser motor for powered rotations.
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Jul 02, 2011 | Washing Machines

1 Answer

hi....f 13 is flashing on the machine and a red spanner symbol is on all the time, also unable to open machine even after draining it manually... thanks for any help you can offer.


You did not say what machine you have!
F 13 I have is a dispenser circuit error and the causes/procedures are
1 Unplug the washer or disconnect power
2 Check the mechanical linkage from the motor to the top of the dispenser
3 Check the wire harness to the dispenser motor and the central control unit
4 Check the dispenser motor for powered rotations

Replace faulty components

If there is a spanner symbol lit it means you need to call a repairman.

Feb 17, 2011 | Washing Machines

1 Answer

Washing machine stopped mid cycle and shows F:13. Model number AWOE8759B


Dispenser Circuit Error
If the dispenser motor is not able to be driven to it's proper position.


globul1a.gif Check mechanical linkage from dispenser motor to the top of the dispenser. globul1a.gif Check Wire Harness connections to the dispenser motor and Central Control Unit (CCU) globul1a.gif Check Dispenser Motor

Dec 25, 2010 | Whirlpool Washing Machines

2 Answers

fault codes f 13 Whirlpool Washing Machine AWO/D 5716


f13 is a Dispenser circuit error
If the dispenser motor is not able to be driven to it’s proper position.

Potential Causes

• Check mechanical linkage from dispenser motor to the top of the dispenser.
• Check Wire Harness connections to the dispenser motor and Central Control Unit (CCU)
• Check Dispenser Motor

Jan 29, 2009 | Washing Machines

3 Answers

f 13 code


"F13" is a "Dispenser Circuit Error". If the dispenser motor cannot move to its correct position, the error code is generated. You will need to check the following:

- Check the mechanical linkage from the dispenser motor to the top of the dispenser. NOTE: 9 times out of 10 the small spring that connects the motor to the armature comes off and needs to be reconnected.
- Check the electrical connections from the Central Control Unit (CCU) and the dispenser motor. NOTE: The CCU is the Main Computer located directly behind the wash tub.
- Check to make sure the dispenser motor is running.

In order to see all of this you will need to remove the top panel of the washer. Remove the three screws holding the top panel in place in the rear. Once the screws are removed, the panel slides back then off. Locate the dispenser. Make sure there is a small spring attached from the dispenser motor to a small plastic armature on top of the dispenser. Without it the dispenser will not function. Place the washer in diagnostics mode by performing the following:

Select DRAIN/SPIN, NO SPIN and press any key under OPTIONS (must be the same key) 4 times. "C00" will be displayed on the console as the washer enters a series of diagnostics tests. The first portion of diagnostics tests the operation of the dispenser. You should see the armature moving as the different compartments of the dispenser are being tested. If not, I would suspect a possible dispenser motor failure. As a long shot, the CCU can also fail, but may cause different symptoms and multiple error codes. Press PAUSE/CANCEL twice to exit diagnostics.

I hope this information is helpful to you. Please post back if you need further assistance.

May 22, 2008 | Kenmore Elite 45986 Front Load Washer

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