Tip & How-To about Cell Phones

PUK Codes

If your phone is asking for a PUK code dont worry this can be an easy fix. PUK codes are a security feature on your SIM card and once activated can lock you out of your phone.
First ty to contact your service provider. They sometimes can give you the code over the phone to unlock your cell phone.
If they are not able to help you, or you do not want to contact your customer service line, just visit one of your service providers stores. They will simply just replace your sim card.

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Im locked out. Of my cell phone tell me how to unlock it its asking for passcode i dont have one can you give send me the code to my tabet

Tip & How-To about Cell Phones
Your phone is asking for a PUK code? Is your phone asking for a PUK code. PUK = Personal Unlocking Key. Personal Unblocking Key, or PIN Unblocking Key.

This can only come from your cellphone carrier and usually the company that still owns the phone under the agreement. Sometimes it is because you have put another SIM card in it, and they own the phone and need you to use them as carrier to get the price of the phone back, or you are in default of payment, or on a Pay as You Go plan, it is over expired. I can also happen if you have entered the unlock code wrongly three times. This often happens when a phone is stolen or lost and has been found by or sold to someone else who then try and use the phone.
A personal unblocking code (PUC), also known as a PIN unlock key (PUK), is used in 3GPP mobile phones to reset a personal identification number (PIN) that has been lost or forgotten.
Most mobile telephones offer the feature of PIN protection. After switching on the phone, if the PIN security function is active, the user is requested to enter a 4-8 digit PIN enabling the phone's non-emergency calling functions. If the wrong PIN is typed in more than three times, either the SIM card, the device, or both become locked. They can be returned to their original unlocked state by entering a PUC, provided by the service operator after verification. If the wrong PUC is entered ten times in a row, the device will become permanently blocked and unrecoverable, requiring a new SIM card. Cellular phone users are therefore advised by most providers to keep their PUC written down in a safe place separate from the device.
The PUC (PUK) is a SIM-specific code assigned and provided by the service provider.
Once you enter the PUK code, you must set a PIN. The PUK and PUK2 are used to unlock the PIN and PIN2 codes respectively if your SIM card is blocked
From Bell
The PIN unblocking key (PUK; sometimes called personal unlocking key) is a master security code for unblocking and resetting the personal identification number (PIN) for your SIM card. For added security, the PUK is unique to your SIM card.
If your PIN code is active and you enter it incorrectly three times, your SIM card will be blocked. You won't be able to use your phone, except for emergency calls. You must enter your PUK into your phone to unblock the SIM card.
If your SIM card becomes blocked, Contact us to get your PUK. You may be able to do it from the website or your cellular provider. This is from Orange - T-Mobile in the UK.

Your phone can become blocked in a number of ways - one of them is if you enter your SIM card PIN number incorrectly three times in a row.
To unblock your SIM card, you will need to use something called a PUK (Personal Unblocking Key).
Remember that unblocking is different to unlocking. Read more information on unlocking your device.

How to get a PUK code

The quickest way to get a PUK code is online using My Account. We'll show you this information whenever you need it.
  1. Register or log in to My Account.
  2. Select Help & Support from the main menu options on your account homepage.
  3. Select Get your PUK code.
  4. Then select Get PUK1 code.
  5. Once you have your PUK code, enter this into your phone to unblock your SIM.
Please enter your PUK code carefully - if you enter the wrong PUK code 10 times, you will permanently block your SIM card and we'll need to send you a new one.
Personal identification number en.wikipedia.org

Subscriber identity module en.wikipedia.org

UNLOCK DEVICE myaccount.ee.co.uk
Posted by Andrew... on Jan 17, 2016

Your phone is asking for PUK code

Mar 14, 2017 | Cell Phones

2 Answers

forgot puk code cant get in is there possibly a way to get in

Hi, the PUK code is the security code for the sim card and not for the phone, now you would have been given this code on the pack the sim card was attatched to, but chances are you no longer have this anymore, so the only other way you can get this is by calling your service provider, all you need to do is give them either the phone number of the sim card or give them the number written on the back of the sim card, their is no other way of getting this code and it cant be guessed as its between 8 and 11 digits long and its totally random, they will give you this code for free over the phone so give them a call and your phone will be working again.

if you guess the code and get it wrong more than 5 times then it will lock the phone and make the sim card scrap so dont keep guessing as you just wont get the right code as it is totally random.

if how ever you dont need to use the sim card thats asking for the code then what you can do is go out and buy a new sim card and put this in your phone, this new sim shouldnt ask for the PUK code but if it does then you will have the code with the new sim card.

now if the phone is asking for the PUK code because you have entered the wrong security code on the phone more than 5 times then this means even if you get the PUK code this will only then get the phone asking for its security code again, but if the phone never asked for this first and its just asking for the PUK code then once you enter the code you will have access to the phone and the details on the sim card ok

the reason the phone asks for the PUK code is usually down to the wrong pin number been entered for the phones security code, so if this is the case then the phone locks the sim card to prevent any1 from getting the data on it so if your phone was stolen and you had the phone protected by a security code then if someone found it and entered the wrong code more than 5 times then this will then block the sim card until the PUK code has been entered correctly, its all just a safety feature to prevent the sim card been used and stop your data been stolen.

let me know how you get on or if you need further assistance ok

plz rate this solution as i have a whole page of unrated posts, thanks

Feb 20, 2011 | Cell Phones

1 Answer

i have a samsung tocco its asking me for a puk number because i blocked it up, can anyone help me with this problem,

Hi the PUK code is not a security code for the phone the PUK code is the security code for the sim card, to solve your problem all you need to do is contact your service provider and tell them you need your PUK code, they will ask you for the phone number of the sim card or the number printed on the sim card, they will then give you your PUK code they dont charge for doing this and they will give you the code over the phone and once entered this will give you access to your sim card again and get your phone working again.

the other option you have is if you dont need that sim card then you could just get a new sim card this then wont ask for the PUK code

doing either of the above will solve your problem, they wont charge for giving you the PUK code so that is your best option

Aug 14, 2010 | Samsung Tocco Ultra Cell Phone

1 Answer

my pukblocked

hi, if your phone is asking for the puk code then what this means is that the security code on the sim card has been activated, now dont try guessing this code as its 15 numbers long and if you get it wrong more than 5 times the sim card will be locked and will never be able to be unlocked, its a security feature in case your phone gets stolen.

Now to get the number all you need to do is contact your service provider and give them your mobile number, you need to do this as every single sim card made has its very own puk code so their is no way of getting this code other than calling your service provider.

They dont charge for this info so giving them a call is the only way you can get this code.

Let me know how you get on or if you need further assistance ok

Jan 18, 2010 | Cell Phones

3 Answers

please i lost my sim puk and i can't make use of my sim

Puk code, personal unlocking key. It is sim card related / spesific, if you take the sim card out from the phone, the phone will work with another sim card.

The puk comes up when the pin code has been entered wrong 3 times. To get the puk code for your sim card, you have to call the service provider of that sim card. They are the only ones who can provide you with the right puk code for that sim card.

Jul 03, 2009 | Teac (DV-W58GA-PUK) Burner

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