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How to troubleshoot paper jam problem in printers?

Most common reason are as follows:-- Among the most common problems with any make of printer are paper jams. A printer will jam for any number of reasons: It’s dirty, the wrong paper type is being used, or the rollers on the printer that feed the paper through its pathway are worn down. While cleaning the printer periodically and using the correct paper type are easy fixes, roller replacement can be a difficult job depending on the model of HP printer. For some HP printers, the rollers are easily accessible, but you'll need to completely tear down other models to remove the rollers. Regardless of the cause, when removing a paper jam, always pull the paper in the direction of the paper path, because pulling it backwards can severely damage the printer.

Certain HP printers are more susceptible to paper jams than others. In my experience, any printer that holds the paper vertically and then pulls it down through the printer invariably ends up having paper jam problems. These models aren't designed for heavy use, but many organizations make use of them on individual systems and should be aware of this flaw. In addition, some people have trouble with the newer HP 4000 series printers' paper pickup rollers—which is odd, because the older 4000 and 5000 series HP printers are considered rock solid and don't seem to have any trouble with their pickup rollers.
This will help.good luck.

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jam in print paper path


It would have been easier, if the model number and error of the paper jam was mentioned. To help you troubleshoot common printer paper jam issue, please follow the link given below:
http://support.hp.com/us-en/document/c03730678

GuruAid.com

Apr 26, 2016 | Office Equipment & Supplies

1 Answer

Our printer is not picking up the paper from the tray and is saying it is jammed. There is not jam.


Hi there !

Is your printer had jammed before and it stop printing in the middle of printing? For some reasons, paper can jammed due to printing interruptions, printer turn off, improper loading or feeding of paper, roller feeder had problem and others.

If jams before and paper have let inside the printer, please do the following first:

1. Check th paper tray, see inside if the paper is jammed inside that compartment. If there is paper jammed, remove, turn off your printer and turn on. This will solve your problem.

2. If not, open the printer cartridge door, remove the toner cartridge and look for paper jammed inside. If these is paper inside, remove it, turn off the printer and turn it on.

3. If you cannot see the paper jammed inside, the paper maybe inside the heating area. To remove paper, just turn off your printer and turn it on to roll over the paper jammed inside of it.

4. If the printer is blinking and saying there is paper jammed. You have to check the cartridge toner by opening the cartridge door, remove the cartridge and return it back but be sure it is well firmly fitted.

If following the 4 diagnostic procedure and you cannot locate the jammed paper, the problem lies on the toner cartridge itself. When toner cartridge is not rolling over, it will stop feeding the paper and it will cause printer to jammed.

To diagnose the problem, put old printer cartridge and if no toner power, just shake it well and I am sure there is still small amount of powder inside it and if it prints, the toner cartridge you purchase is defective. Reason, factory defect or improper refilling and part is not working well.

I hope it is helpful and thank you for using FixYa !

Jan 06, 2011 | HP LaserJet P3005n Printer

1 Answer

brothers intellifax 2820 - constant paper jam front and back


Hello,

Among the most common problems with any make of printer are paper jams. A printer will jam for any number of reasons: It's dirty, the wrong paper type is being used, or the rollers on the printer that feed the paper through its pathway are worn down. While cleaning the printer periodically and using the correct paper type are easy fixes, if the problem still persist after all this, replace the roller.

Take care.

Oct 31, 2010 | Brother Office Equipment & Supplies

2 Answers

when we put paper in the printer it goes cricked


Lexmark printer have paper roller problem take printer for once service

Jul 25, 2009 | Lexmark X1270 All-In-One InkJet Printer

1 Answer

My Epson LQ-590/LQ-2090 keeps having paper jams located just beyond the tractor feed.. help


When a paper jam occurs during printing for some reason, the printer beeps, displaying the message <PAPER JAM> in the display. When a paper jam occurs, remove the jammed paper using the following procedure, and then resume the job. If the message that indicates the paper jam does not disappear even after removing the jammed paper following the procedure, there is a possibility that torn pieces of paper are still left inside the printer. Inspect each part of the printer again, and completely remove all pieces of jammed paper.

Jun 23, 2009 | Epson LQ-2090 Matrix Printer

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