Tip & How-To about Office Equipment & Supplies

How to reset the counter when replacing the inkjet cartridge.

Typically when you put a new ink cartridge in a printer you need to go to the cartridge maintenance location of the driver and "reset" the counter so the computer knows you have a new cartridge installed. By doing this the computer can keep track of the ink level because it knows approximately how many sheets can be printed on an average cartridge. This location can be accessed from the desktop by clicking on "start", then "control panel" then "printers and other hardware" then "view installed printers and other hardware", then click on the appropriate printer, then click on "printer" then "properties" then "cartridge maintenance". At this point there should be a selection where you can reset the counter, print a test page, print an alignement page, etc. I would recommend printing an alignment page. Every time you remove and install a new printer the alignment changes. Follow the instructions on the screen and your printer should be reset and printing like a champ.

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New printer. Black cartridge doesn't work. No black on test sheet


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Resetting the Ink Counter When an ink tank is replaced, the ink counter must be reset. The low ink warning is only displayed properly if the ink counter is reset.

Message Prompting Confirmation of Ink Tank Replacement
If an ink tank is removed, the printer will output a message prompting you to confirm replacement of the ink tank at the start of the next print job.
When an ink tank has been replaced, follow the procedure below to reset the ink counter. The low ink warning is only displayed properly if the ink counter is reset.
Important
If infrared communication is performed in Windows XP or Windows 2000, the printer will not output the message asking for confirmation of ink tank replacement.
Reset the ink counter from the printer driver when you replace the ink tank.

1 Check the message, and click Yes.

Note
Mistakenly clicking No instead, will prevent the low ink warning from functioning properly. If this happens, be sure to open the driver's Properties dialog box and manually reset the ink tank counter in the Maintenance tab.


2 Select the replaced ink tank, and click OK.
The dialog box allows you to select the replaced ink tank.
When both black and color ink tanks have been replaced, select both Black and Color.
If you have not replaced the ink tank with a new one, click Cancel.

Resetting the Ink Counter in Printer Properties dialog box

1 Open the Printer Properties dialog box and click the Maintenance tab.
2 Click Ink Counter Reset.
3 Select the newly installed ink tank, then click OK.

Sep 30, 2009 | Canon PIXMA iP90 Mobile Printer

1 Answer

new black cartridge installed. Won't print. HELP please.


Try

Resetting the Ink Counter When an ink tank is replaced, the ink counter must be reset. The low ink warning is only displayed properly if the ink counter is reset.

Message Prompting Confirmation of Ink Tank Replacement
If an ink tank is removed, the printer will output a message prompting you to confirm replacement of the ink tank at the start of the next print job.
When an ink tank has been replaced, follow the procedure below to reset the ink counter. The low ink warning is only displayed properly if the ink counter is reset.
Important
If infrared communication is performed in Windows XP or Windows 2000, the printer will not output the message asking for confirmation of ink tank replacement.
Reset the ink counter from the printer driver when you replace the ink tank.

1 Check the message, and click Yes.

Note
Mistakenly clicking No instead, will prevent the low ink warning from functioning properly. If this happens, be sure to open the driver's Properties dialog box and manually reset the ink tank counter in the Maintenance tab.


2 Select the replaced ink tank, and click OK.
The dialog box allows you to select the replaced ink tank.
When both black and color ink tanks have been replaced, select both Black and Color.
If you have not replaced the ink tank with a new one, click Cancel.

Resetting the Ink Counter in Printer Properties dialog box

1 Open the Printer Properties dialog box and click the Maintenance tab.
2 Click Ink Counter Reset.
3 Select the newly installed ink tank, then click OK

Sep 30, 2009 | Canon PIXMA iP90 Mobile Printer

1 Answer

Put in two new ink cartridges, Canon MX310 Printer


go to printer driver at pc then locate the ink counter try to reset it .this might help u to get the machine work.

Aug 25, 2009 | Canon Office Equipment & Supplies

1 Answer

Epson c70 problem


Re: Epson C70 Problem by Denny Conway (12/18/03 9:05 AM) reply + / - Aspah:A Service Error where all LED's/Lights are blinking at the same time,is normally a Maintenance Request Error, which is actually a Waste InkPad Overflow Error...JUST SO YOU WILL KNOW: On most Epson's, while theprinter is in this error condition, it disables all operations,including data communication. Normally your remedy is to replace theWaste Ink Pad/Pads with a new one/ones and then reset the InternalWaste Ink Pad Counter. If you just reset the counter and don't replacethe pads, then your printers old pads will eventually overflow andnormally start leaking ink out the bottom of your printer. You may wantto try doing a general search on the "fixyourownprinter.com" printerrepair site, under WASTE INK PADS or WASTE INK COUNTER RESET PROCEDURE.You should be able to find quite a few references listed in the lastsix months and most included web-site links, for possible help on thereset procedure. Some also list links where you can purchase a SERVICEMANUAL, in case you want to try and do the service yourself...GoodLuck! Denny Conway...P.S. THIS INFO POSTED BY "WES" MIGHT HELP: Wes12/07/2003 13:57:30 To see what's involved in servicing the waste inkpads try this http://www.epsonhelp.web1000.com/wip.html ...IF you just want to reset the wate ink counter you can use this program http://inkjetprinterhelp.us/epsonSSC.html.Resetting the ink counter will stop the lights from flashing butcleaning/replacing the ink pads is recommended. ...OR... Tim H12/10/2003 2:46:24 Subject: Epson Reset Program Download Location.after a long search for a reset program for waste ink, without paying,i found it. goto: http://inkjetprinterhelp.us/sscserve.exe ...please check that your printer is compatible goto: http://inkjetprinterhelp.us/epsonSSC.html ...p.s: this program has other features as well.


0.gif Re: Epson C70 Problem by Jim (12/21/03 4:10 PM) reply + / - I have just installed colour cartridges and a black cartridge into my C70.
Myproblem is that the black cartridge is not being recognised and I aminformed by the printer that there is insufficient ink in the cartridgeand a need a new replacement. The black cartridge that I have used is agenuine epson cartridge.
I have been informed by epson help linethat either I need to install a new new cartridge or that my printerneeds to go to Epson for a maintenance check.
I cannot afford another new ink cartridge nor can I afford the return charges and maintenance bill from epson.

Can you help?


0.gif Re: Epson C70 Problem by Wes t.gif (12/21/03 4:47 PM) reply + / - Theonly two option I can think of is to return the ink cartridge asdefective or you can trick the printer into accepting the cartridge.

Youwill need to download the SSC Service Utility and click on the "ResetCounters" tab and then click the "Reset Black" tab to reset the blackink cartridge. The only problem is you will need to reset or freeze theink cartridge.

You can get the SSC Service Utility here http://inkjetprinterhelp.us/epsonSSC.html

I hope this gets your printer going again.

Jan 02, 2009 | Epson Stylus C70 InkJet Printer

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