Tip & How-To about Washing Machines

Door not opening in Equator / Hirundo (EZ3612CEE/EZ2512CEE/EZ1612V)

Door not opening in Equator / Hirundo ( EZ3612CEE / EZ2512CEE / EZ1612V )
If the door in the unit is not opening it means that the unit has not completed the cycle selected or else there is something in the unit that has malfunctioned. In such cases if there are clothes in the unit, one tries to open the door by pulling the door handle which mostly results in breaking of the door handle and also the clothes in the unit cannot be removed
To avoid the breakage of the door handle and also the damage to the clothes you can follow the following procedure to open the door.

  1. Make sure that the machined is turned OFF.
  2. Set the dryer & wash temperature knobs to the off position (12 o'clock / pointing vertically upwards)
  3. Turn the wash program knob to cycle no. 4 & advance the knob by 6 clicks in the clockwise direction.
  4. Turn the machine ON by pressing the ON/OFF Switch.
  5. You will observe that the machine starts draining out the water and also the drum starts moving ( goes into the spin cycle)
  6. Wait until the water is drained out of the machine, this can be understood by paying attention to the sound made by the drain pump when it initially starts draining out the water and once the water has been drained out.
  7. Once you are sure that all the water in the unit has drained out switch OFF the power.
  8. Try opening the door now, the door should open.
Once you have managed to open the door, it is advisable to reset the unit first before further using the machine. For the Reset Procedure Click Here

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1 Answer

Water not draining even after reset attempts


Did you check the most obvious item - the motor and belt that spin the drum and powers the pump assembly

Sep 12, 2017 | Equator EZ 3600 CEE Front Load Washer /...

3 Answers

Hi I have been trying to find a handle for my Hirundo WDC 1026- I ordered it from Reliable Parts but some how got the wrong handle- The sin number is 50323 3227 91364720000- COD. 36472- was wondering if you could help me out


Yes, follow the above instructions to open the washer. It happened to me last night. The machine was still locked and when I went to open it, the handle just broke off. You have to push the part in (where the plastic handle was) and use a screw driver to pull open the door (simultaneously). I was able to find a company in Toronto/Mississauga called Rapid Service who carry the parts and provide service for this machine. The door handle costs $55 and can be installed by yourself (at least if you are even slightly handy). I hope this helps others who come across this problem!

Dec 30, 2009 | Equator EZ 3612 CEE Front Load...

1 Answer

My equator EZ 2512 CEE washer/dryer suddenly wont finish washing a load of laundry. I think some sort of drain pump may be broken. The door will not unlock. I took the drain hose out and put it on the floor and it started draining all over my kitchen. When I tried to put it in a bucket to drain into the door still would not unlock. and now I have broken the door handle trying to open it. :(


If you are still looking for a solution to this here it is:
In these machines if you try to change the setting of the washer knob without letting a cycle finish which is already set it may happen that the unit won't function properly and hence the unit needs to be reseted. There is a reset procedure for the same and let me know if you would like have the same.
If the door is not opening it is advisable to reset the unit first and then try opening the door which should work and also the door handle won't break then.
If you have already replaced the door handle on your machine it is fine or else you may want to order the same from appliancedesk.com

Nov 22, 2009 | Equator EZ 2512 CEE Front Load Washer /...

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