Tip & How-To about Amazon Kindle Wireless Reading Device

How to reset the Amazon Kindle (useful when the unit is frozen)


The Amazon Kindle is known for having several firmware issues, and it is not unusual seeing the unit freezing and not starting.

To start you can attempt doing a soft reset. To do a soft reset press and hold the , , and keys simultaneously. The Kindle display should go blank for few seconds, and then restart.

If your Amazon kindle is still frozen, try resetting the unit to factory default settings with the hard reset procedure below. Procedure is different, depending on the Kindle model.

All you have to do to reset the Amazon Kindle 2 and Kindle DX is pressing and holding down the power button for about twenty seconds, then release the button and let the unit restart.

If instead you have the previous model, the amazon Kindle one, then you will need to open the back cover by pressing it and sliding it to the right with your finger, same as when you have to replace the batteries.

Behind the cover you will see the reset hole switch.

Push and hold a sharp pointed object, like a paper clip, or the tip of a pencil inside the hole button located under the battery cover.

Wait about ten seconds until the Kindle restarts and resets to default settings.

The last procedure and the picture below refer to Kindle one only. If you have kindle two, then please use the first procedure.

If the above does not fix the problem, then the unit is faulty. In that case contact Amazon to get support.


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2 Answers

Kindle Fire has frozen

Lots of help and videos Joan.

  • Amazon.com Help: Quick Fix: Slow or Frozen Screen www.amazon.com > Amazon Device Support Quick Fix: Slow or Frozen Screen. If your Fire tablet or Kindle e-reader screen is slow to respond or freezes, restart your device or try the troubleshooting steps below.
  • Amazon.com: Customer Discussions: my kindle fire has frozen www.amazon.com/forum/kindle?cdForum=Fx1D7SY3BVSESG&cdThread=Tx30... A discussion in the Kindle forum. Amazon Try Prime All Go. Shop by Department ...
  • What to Do If Your Kindle Fire Screen is Frozen or Locked ... https://www.supportrix.com/kb/what-to-do-if-your-kindle-fire... Kindle Fire is a tablet computer released by Amazon, which features a full color 7-inch display with multi-touch. In addition to surfing the Internet, this multimedia ...
  • Amazon.ca Help: Troubleshooting Your Kindle www.amazon.ca/gp/help/customer/display.html?nodeId=200829000 Quick Fix: Slow or Frozen Screen. If your Fire or Kindle screen is slow to respond or freezes, restart your device or try the troubleshooting steps below.
  • Frozen or Stuck Kindle Fire - YouTube www.youtube.com/watch?v=X9iffkiMDB8
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    2014-05-15 · Is the touch screen being unresponsive? Amazon Kindle Fire Locking Up/Freezing? This quick little video will show you how to do a quick fix. ...
  • How to Fix a Frozen or Unresponsive Kindle ' The eBook ... blog.the-ebook-reader.com/2014/...fix-a-frozen-or-unresponsive-kindle How to Fix a Frozen or Unresponsive Kindle. ... If your Kindle Fire HDX or other Kindle Fire tablet is suddenly ... my kindle has frozen on page one of four for at ...
  • My Fire is frozen up. - Kindle Fire - iFixit https://www.ifixit.com/Answers/View/85362/My+Fire+is+frozen+up. jojack6200, try this "Performing a hard reset on your Kindle Fire may resolve intermittent issues like a frozen screen, battery issues or trouble downloading content ...
  • Why has my Kindle frozen? - Telegraph www.telegraph.co.uk/.../advice/9590203/Why-has-my-Kindle-frozen.html 2012-10-07 · Help, my Kindle has frozen. The only thing on the screen is an etching of Hercules, with a black section at the bottom. I can't switch it on or off, charge ...
  • What to Do If Kindle Is Frozen & Will Not Turn Off or On ... https://techwalla.com/content/do-frozen-not-turn-off What to Do If Kindle Is Frozen & Will Not Turn Off or On? ... If the Kindle does not have enough ... If your Kindle remains frozen after charging the battery and ...
  • How to Reset a Kindle (with Pictures) - wikiHow www.wikihow.com/Reset-a-Kindle
    2016-03-03 · How to Reset a Kindle. If your Kindle becomes unresponsive or begins to have frequent problems, you can troubleshoot it by trying a reset. A standard, soft ...

  • Apr 20, 2016 | Amazon Kindle Fire HD

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    how do I get started

    Take your pick Elsa or read them all :>)

  • Amazon.com Help: Set Up & Charge www.amazon.com/gp/help/customer/display.html/?nodeId=200953960 Amazon Device Support > Kindle Paperwhite ... Video: Set Up Your Kindle . ... Get to Know Us. Careers; About Amazon;
  • New Kindle? Here's How to Get Started - Mashable mashable.com/2012/12/25/amazon-kindle-getting-started-guide 2012-12-25 · ... the Kindle Paperwhite and Kindle Paperwhite 3G - as well as ... Here's a few picks to get you started: ... I carry my Kindle in my handbag ...
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  • Kindle Paperwhite User Guide - Amazon Web Services https://kindle.s3.amazonaws.com/UserGuide/Paperwhite_V2/Kindle... · PDF file Kindle User's Guide 5 Chapter 1 Getting Started Chapter 1 Getting Started Welcome to your new Kindle Paperwhite. This short guide will familiarize you with all of the
  • OverDrive ' Getting started with Kindle eReaders help.overdrive.com/customer/portal/articles/1481616 ... Fire HD, or Fire HDX, please refer to our guide on getting started with Kindle Fire devices. Note: Kindle Books are currently available for U.S. libraries only. ...
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  • Dec 31, 2015 | Amazon Kindle Paperwhite

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    kindle froze

    Perhaps the wrong format pf ebook?

    May 04, 2014 | Amazon Kindle Wireless Reading Device

    1 Answer

    My kindle says "battery STOPPED" what does this mean?

    The message indicates the device believes your battery to be faulty and will not charge it anymore for security reasons. The Kindle's assessment of the battery state may be a glitch I've seen reported several times and there may be a way to fix the situation:

    You can try a hard reset of your device: press and hold the power switch for 30 seconds, then release it and wait for the Kindle to turn off. Then turn it on again. See if the issue is gone.

    If this does not help, there is a known issue with the "Battery Pro" app. If you have it installed, remove the app and restart the device.

    Last resort is to contact Amazon Kindle support via http://www.amazon.com/kindlesupport and clicking the "Contact Us" button (its yellow).

    Oct 16, 2013 | Amazon Kindle Wireless Reading Device

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