Tip & How-To about Washing Machines

Checking the Drain Pump on a Whirlpool Cabrio

This advice explains step-by-step how to inspect for obstructions in the drain pump of a Whirlpool Cabrio. This model washer actually has TWO pumps. One is the drain pump, one is a recirc pump. The easiest way to access the pumps on a Cabrio is to tip the washer back and work from the bottom. There is a rear panel access you can remove for added access, but it limits your ability to get to the mounting bolts. These washers are heavy, however, and removing any excess water will help minimize weight and the potential mess you are going to have to mop up when you remove the drain line(s) from the pump. The easiest way to do this is to use a wet/dry shop vac and pull a vacuum on the drain line. You may have to repeat this procedure several times as the Cabrio has an extra large capacity drum and tends to hold more residual water than most other washer models.

NOTE: Residual water in the wash tub, drain lines and pumps is NORMAL.

With the residual water removed, carfeully tip the washer back against the wall. Place a towel between the washer and wall to avoid marring of the washer or your wall.

NOTE: A second person is recommended to hold the washer in place so it doesn't not fall. When working alone, I have used blocks of wood (such as a 2x8 standing on edge) to block the washer up as a safety precaution.

As you are viewing the washer from the front, the drain pump will be on your RIGHT hand side. The recirc pump is on the left. Either pump comes out easily by following these steps:

1. Make sure the washer is UNPLUGGED before you begin.

2. Carefully disconnect the electrical connection.

3. Remove the mounting bolts that hold the pump in place.

4. Remove the inlet and drain hose(s) from the pump.

With the pump free, you can easily access the impeller area and retrieve anything that may be caught. Drill bits and screws are commnly found as they will pass through the small holes in the wash tub spin basket.

I would begin with the DRAIN pump, first. It tends to be the catch-all for everything. If the drain pump is clear, inspect the recirc pump as well.

To reinstall, follow the steps I have provided in reverse order. NOTE: Some people prefer to remove the the drain hose before unbolting the pump. Choose whatever method you prefer.

If the pump impeller is damaged, the pump will need to be replaced.

Replacement parts (if required) can be purchased at any of the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

Prices vary between these sites, so shop and compare. The first three sites listed also offer helpful exploded view diagrams to help you locate and properly identify the parts you need.

I hope this information is helpful.

Posted by on

Washing Machines Logo

Related Topics:

Related Questions:

1 Answer

washer 4000 series 4.5 cu ft


The newer model Maytag washers are manufactured by Whirlpool and have Whirlpool parts. If this is a Maytag Epic model washerlb_icon1.png, "F21" is a Long Drain error code. This is an indication that you have an obstruction somewhere in the drainage system. Most commonly, this means there is something lodged in the drain pump or inlet line running from the wash tub to the pump. There is a white screw off cap on the drain pump that you can remove to inspect the pump impeller and clean. The following link explains:

http://www.fixya.com/support/r3608588-f21_error_code

Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris and small articles of clothinglb_icon1.png such as sock or under garments can commonly clog in this area as well causing the drain cycle to fail.

Nov 16, 2013 | Maytag Washing Machines

1 Answer

Washer will not spin after draining.


the long drain code means that either the pump is bad or there is an obstruction to the water flow.  check the hose going to the washtub and also check for obstructions in the hoses at the pump itself.  if clear the pump is probably bad.

Aug 03, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

how do you un clog a whirlpoo cabrio washer


Clogs in a Cabrio commonly occur when the drain pump becomes obstructed. The following link explains step-by-step how to access the pump(s) and clean them out:

http://www.fixya.com/support/r4155097-checking_drain_pump_whirlpool_cabrio

The Cabrio is unique in that it has two pumps and a fairly large tub capacity compared to most washers. If the wash tub has any standing water, make sure you drain it from the tub prior to removing any drain hoses. Otherwise, you will have a potentially large mess to clean up. Using a wet/dry shop vac to pull a vacuum on the drain line is an effective and easy way to drain the tub.

If you have any questions about any of the these procedures, please post back and let me know. I hope this helps you.

Jun 16, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

Where is the lint trap in Whirlpool Cabrio washer


There is no "filter" on the washer. There is, however, a drain pump that can accumulate debris and need to be cleaned out. In fact, if this is a Cabrio, there are two pumps. The following link explains how to access them and check them for obstructions:

http://www.fixya.com/support/r4155097-checking_drain_pump_whirlpool_cabrio

If you have questions about this repair, please post back and let me know. I hope you find this information helpful.

NOTE: Make sure you check all drain hoses as well.

Apr 28, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

What does L 21 error message mean on my whirlpool frontload washing machine


There is no "L21" error code on a Whirlpool Duet model washer. There IS an "F21", however. This is a Long Drain error code which is usually an indication that you may have an obstruction somewhere in the drainage system. Most commonly, there is something lodged in the drain pump or inlet line running from the wash tub to the pump. There is a white screw off cap on the drain pump that you can remove to inspect the pump impeller and clean. The following link explains:

http://www.fixya.com/support/r3608588-f21_error_code

Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris and small articles of clothing such as socks or under garments can become lodged in this area as well causing the drain cycle to fail.

NOTE: A "SUD" error code can often occur in conjunction with the "F21" error code. This is due to air being detected in the drainage system, which can occur if the pump is not running, or if you have an obstruction BEFORE the pump. You need to remove the inlet hose from the pump to ensure it is also not blocked. Correct your drainage system fault, and the SUD error (if displayed) should go away.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced. If the pump requires replacement, the following link explains how:

http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load

If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.

NOTE: If the error I've explained does not match the symptoms of what your washer is doing, please elaborate a bit more, so I can provide you with better assistance.

Mar 23, 2010 | Whirlpool Duet GHW9150P Front Load Washer

Not finding what you are looking for?

16,577 people viewed this tip

Ask a Question

Usually answered in minutes!

Top Washing Machines Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

yadayada
yadayada

Level 3 Expert

76846 Answers

Brad Brown

Level 3 Expert

16174 Answers

Are you a Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Loading...