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Xbox error E64, explained.

E64: DVD Drive Error - Dvd drive timed out during reset :Wrong firmware, dvd is without f/w chip, etc. This can also be caused by the tray not being fully closed on boot. also it could mean that the Kernel can't be launched/signature in NAND Flash chip is broken It could be possible after bad update. http://forums.xbox-scene.com/index.php?sho...p;#entry4156375 This might also be caused by a bad SATA cable.

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can you send me a box to ship my xbox360 in for repair because one day it was working perfectly fine and then the day after it told about this thing called error64


this is what error 64 is E64: DVD Drive Error - Dvd drive timed out during reset :Wrong firmware, dvd is without f/w chip, etc. This can also be caused by the tray not being fully closed on boot. also it could mean that the Kernel can't be launched/signature in NAND Flash chip is broken It could be possible after bad update. http://forums.xbox-scene.com/index.php?sho...p;#entry4156375 This might also be caused by a bad SATA cable.
i would suggest going to craigslist and type in xbox repair and take it to one of them make sure you take a friend if not you can go to the local shipping store and ask them to make you a box the demensions will be what ever your xblx is +1 inch for padding

Apr 29, 2011 | Microsoft Xbox 360 Console

1 Answer

i have a 1/4 red ring in the lower right how bad is this and what do i do


That denotes some sort of hardware error... there should also be an error o the screen when you boot up the Xbox...
E45: Unknown (possibly dashboard update related)

E64: DVD Drive Error.... DVD Timeout, Wrong firmware, dvd is without f/w chip, etc.

E65: DVD Drive Error.... DVD Timeout, Wrong firmware, dvd is without f/w chip, etc. This can also be caused by the tray not being fully closed on boot.

E66: DVD Drive Error: DVD model, or version does not match that of the version expected by the dashboard. OR the firmware version on the drive is older then the firmware version expected by the dashboard. Make sure the DVD drive is of the same version originally included with the console and that it is using either the original firmware included with the console or newer.

E67: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it

E68: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it, This can also be caused by a Hard Drive Eprom Error. Some also believe this might be caused by a problem with the fans.

E69: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it

E71: possibly a dashboard update error, Check below in the "Console Reset Codes" for instructions. If that does not work there is no other solution and the console must be sent back to MS for repair.

E72: (not yet known)

E73: General Hardware Error: Ethernet port... this error is caused by a problem with the Ethernet port.

E74: AV cable error... There is a problem with the AV cable, try using a different AV cable. If the cable is known to be working then there is a 90% chance it's a scaler chip problem (the "ANA" or "HANA" chip connected directly to the AV cable) in rare cases it is the GPU.

E76: (not yet known)

E79: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it

Apr 19, 2011 | Microsoft Xbox 360 Console

1 Answer

when i turn on my xbox it says ' error 64 ' . What should I do?


Hi the exact error code relates to this
E64: DVD Drive Error - Dvd drive timed out during reset :Wrong firmware, dvd is without f/w chip, etc. This can also be caused by the tray not being fully closed on boot. also it could mean that the Kernel can't be launched/signature in NAND Flash chip is broken It could be possible after bad update
now this could mean you need a new drive if you have just done an update then that could be your fault but most of the time the problem is due to the heat sink next to it over heating and this then causes the dvd drive to fail.

my bet would be you need to get the drive replaced how ever this isnt something you can do yourself as it will need the dvd drive having the correct firmware for your xbox as each xbox has its own unique software so you need to shop around and see what price you can get to get this sorted.

let me know if you need further assistance ok

plz rate this solution as i have a whole page of unrated posts, thanks

Sep 23, 2010 | Video Game Consoles & Games

1 Answer

wont let me play says send error report


Well most xbox units in the US will have a code with the xbox error report, you need that code when calling microsoft customer support at 18004myxbox. If it goes to a black screen and gives an error code here is a list of known codes.
E45: Unknown (possibly dashboard update related)

E64: DVD Drive Error.... DVD Timeout, Wrong firmware, dvd is without f/w chip, etc.

E65: DVD Drive Error.... DVD Timeout, Wrong firmware, dvd is without f/w chip, etc. This can also be caused by the tray not being fully closed on boot.

E66: DVD Drive Error: DVD model, or version does not match that of the version expected by the dashboard. OR the firmware version on the drive is older then the firmware version expected by the dashboard. Make sure the DVD drive is of the same version originally included with the console and that it is using either the original firmware included with the console or newer.

E67: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it

E68: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it, This can also be caused by a Hard Drive Eprom Error. Some also believe this might be caused by a problem with the fans.

E69: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it

E71: possibly a dashboard update error, Check below in the "Console Reset Codes" for instructions. If that does not work there is no other solution and the console must be sent back to MS for repair.

E72: (not yet known)

E73: General Hardware Error: Ethernet port... this error is caused by a problem with the Ethernet port.

E74: AV cable error... There is a problem with the AV cable, try using a different AV cable. If the cable is known to be working then there is a 90% chance it's a scaler chip problem (the "ANA" or "HANA" chip connected directly to the AV cable) in rare cases it is the GPU.

E76: (not yet known)

E79: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it

If the xbox is telling you something is wrong via the rings of death just make note of what the colors were and where they were.

Sep 10, 2010 | Microsoft Xbox 360 Elite Console

1 Answer

after my xbox boots up, one red light comes then E64


E64: DVD Drive Error - Dvd drive timed out during reset :Wrong firmware, dvd is without f/w chip, etc. This can also be caused by the tray not being fully closed on boot. also it could mean that the Kernel can't be launched/signature in NAND Flash chip is broken It could be possible after bad update. http://forums.xbox-scene.com/index.php?sho...p;#entry4156375 This might also be caused by a bad SATA cable.

Feb 14, 2010 | Microsoft Xbox 360 Console

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