Tip & How-To about Washing Machines

How to change a coupler on top load direct drive whirlpool and kenmore washers

The following is a step-by-step instructions on replacing a drive coupler on whirlpool and kenmore direct drive washers. The part number for the coupler is 285753A.1)tip the unit back and lean it against the wall
2)remove the 2 clips on the top and bottom of the white pump and the pump will side off the motor shaft.
3)You can kind of bend the pump and wedge it up out of your way to the left.
4)There will be two clamps holding the motor in place but they will have either 1/4 inch or 5/8 screws that you have to remove. Then pry these two clamps off the motor with a flathead screwdriver. (be sure to remove motor harness and the two wires off the capacitor)
5)The motor will then drop down and your coupler will be attached to that side of the motor shaft. The other side of the coupler will be on the transmission shaft. Pry both of these peices off (theres also a black rubber piece that is in between the two plastic pieces) which is what is on the ground it will be probably all torn up.
6)the new coupler will have an aluminum insert in the middle so you will need to take a deep well socket turn it over so the small drive side is on the coupler and use it to hammer on the new coupler to the transmission and motor shafts.
-make sure that you get the aluminum flush with the ends of the shafts. You dont want it to go on too far or not far enough.
-a trick for the motor is to hold it in between your knees and hammer the coupler on i use a pair of channel locks as my hammer and the socket.
7)place the rubber piece one the legs of the coupler on the transmission side and you have to line up the legs on the motor side to put the motor back into place. (make sure the 4 rubber grommets that are on the motor are all in place).
-you can spin the motor from the front shaft to rotate the coupler and make it easier to line it up.
8) put clamps back into place and put the pump back on the motor shaft
-to line up the shaft with the pump you can spin the coupler with your fingers to spin the opposite side of the motor shaft allowing it to line up with the pump.

Hope this helps _MJ_

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how do I replace the motor coupling

Washer Motor Coupling (part #285753A) - How To Replace ...

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Follow these simple step-by-step instructions to replace the drivemotor coupling on top load direct drive ...

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May 22, 2011 - Uploaded by theapplianceman
For more videos visit my website at http://goo.gl/WdE9

Nov 23, 2015 | Washing Machines

1 Answer

belt is loose or needs replaced. on a 70 series kenmore washer machine

Can you provide the exact Make, Model and Kenmore model number? ..........

Kenmore model numbers use the format ###.######## with the first three digits of 110 for Whirlpool manufactured machines.........

The model number on top load washers is usually found by lifting the lid and looking above the tub.

The Fixya numbers are Stock Numbers.

Since basic top load direct drive, top load electronic and front load washers are very different, the actual Model Numbers are necessary to correctly diagnose the problem.

Slipping on direct drive washers is usually caused by a damaged / broken Motor Coupler or clutch.

If yours is a direct drive machine, see the following:


Jul 09, 2010 | Kenmore 24032\24036 Top Load Washer

1 Answer

washing machine clicking when agitating, but it won't agitate

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

Enter your model number (###.#######) and you'll see a list of major sub-components with diagrams and parts.

Assuming that it also won't spin, the most likely reason is the Motor Coupler.

This is a device that transmits power from the motor to the transmission. It consists of three parts.
Two of them are plastic devices with prongs that fit into a center rubber coupler. If the coupler is damaged, you may be hearing the plastic prongs hitting each other making a "clicking" noise and no power is getting to the transmission . See the following for how to access the coupler and check / replace it.


Also see the following Whirlpool / Kenmore service manual for top load, direct drive washers.


Mar 13, 2010 | Kenmore 23822 Top Load Washer

2 Answers

super capacity coupler broke. won't spin or

If the motor coupling is broken, the following link lists step-by-step instructions on how to replace one:


The replacement couplers are more resilient and offer better reliability. The part number is included in the link I provided.

If you have any questions about this repair please let me know. I hope this helps you.

Nov 30, 2009 | Kenmore 22422 Top Load Washer

2 Answers

I have a Kenmore Heavy Duty 70 Series Extra Capacity Plus Washer and it won't spin or agitate, but it does empty water out. How can it be fixed? We can't even find a diagram of it or match the model number to find a detailed diagram of it or to troubleshoot the problem. It's a Kenmore Heavy Duty 70 Series Extra Capacity Plus model number 11092578210

If this is a Kenmore Top Loader washing machine, it sounds like you have a broken motor coupling. The washer filling and draining, but no agitation and spin are common symptoms with this problem. There may also be a rattling or whirring sound as the drive motor attempts to engage.

NOTE: If the washer drains, the drive motor is working. This drain pump on this washer is driven by the drive motor.

The motor coupling is located between the back side of the drive motor and the gearcase (transmission). The coupling is used in place of a drive belt, which is why this type of washer is referred to as a "direct drive". The following link explains how to access and replace the motor coupling:


The part number is included with the link and can be purchased at appliancepartspros.com for about $11. I have included an illustration of what the coupler looks like below.


If the motor coupling is intact upon inspection, the other source of no agitation and spin would be the gearcase. The gearcase on these washers is fairly simple to replace. If you narrow it down to a failed gearcase, the next link explains the steps for replacing one:


I could only find your model number referenced at repairclinic.com. The gearcase on their site lists for about $160 and is listed as item 423.

I could not find any exploded view diagrams of your washer, but the majority of all Kenmore and Whirlpool top loaders are designed with the same direct drive system. You can purchase a Direct-Drive Repair Manual at repairclinic.com for about $20 (Item number 1170635) if you need a guide for reference.

If you have any questions about this repair, or require additional assistance, please let me know. I hope I've given you enough to work with in trying to narrow down the cause of your problem.

Sep 29, 2009 | Washing Machines

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