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How to fix Explorer crashes that are due to video codecs in XP

Recently I have been coming across a growing problem with Explorer crashing while trying to view videos or opening a video folder.

This is to do with a media dll file that is clashing with video codecs or just basically becoming corrupt.

We all need video and audio codecs to listen to and watch our videos. Whether you download a music video from iTunes or just back up an old DVD to your computer.

The problem itself is caused when Windows trys to show the thumbnail of the video and then Explorer crashes.

To resolve the problem I have found that if you have videos dotted around in different folders. Rearrange the files into managable folders in a folder called Videos for example.
Then, click on the Start Menu and then select Run. In the Run box type "reg svr /u shmedia.dll" (without quotation marks) and hit the enter key. A command line window will pop up and then dissapear very fast. This just means the fix is applied.

This should resolve Explorer crashing.

After that I would then set about updating to the latest codecs. I recommend XP Codec Pack.
Click on the link that I have provided below to download XP Codec Pack.


XP Codec Pack can be installed on XP, Vista and Win 7 without running the program in compatibility mode.

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1 Answer

vista crashes when opening video folder

this will happen with invalid or damaged codecs especially oog and mkv
you need to reinstall your codecs or hit the stop button soon as you open it and then change the view to list or details.

there is no sure way to fix this issue. This issue comes from vista attempting to read the video and create thumbnails of it.

Mar 30, 2011 | Computers & Internet

1 Answer

problem in accessing a video folder..

this sounds like a video codac issue, when the shell tries to load the files to view the preview of the files, it often accesses the video codacs and looks for alternatives often resulting in flv files causing cashed shells, if i was you id download new ddacs and uninstall old ones.

Aug 20, 2009 | Computers & Internet

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cant save pictures

QuickCam Gallery
Your pictures and videos can be viewed in the QuickCam gallery. To view your pictures in the Gallery:
  1. Launch QuickCam (Start > Programs > Logitech > Logitech QuickCam)
  2. From the QuickCam menu, click the QuickCapture button as shown below:
  3. View your pictures and videos in the Gallery area located below the main QuickCapture window as shown below:
For the picture gallery, click in the picture icon:

For the video gallery, click on the film icon:

My Pictures / My Videos Picture Files:
You can also view your pictures and videos by opening the QuickCam folder in My Pictures or My Videos. To see your pictures this way, do the following:
  1. Open the My Pictures folder (Start > My Pictures) as shown below:

    NOTE: If you have Classic view in Windows XP, simply open the My Documents folder on your desktop and then open the My Pictures folder.
  2. Open the QuickCam folder.
  3. Your pictures will be shown as follows:
  4. To view your pictures, double-click and they will open in the Windows Picture and Fax Viewer or any other picture viewer you have set as your default picture viewer on your computer..

Video Files:
To view your video files:
  1. Open My Documents folder as shown below:
  2. Open the My Videos folder:
  3. Open the QuickCam folder:
  4. Double-click on the video file you wish to view and it will open in Windows Media Player or any other video player you have set as your default video player on your computer.

Jan 15, 2009 | Logitech QuickCam Communicate STX Personal...

1 Answer

rca opal

Transferring files via Windows
Explorer (Drag-and-Drop)
In Windows XP (with Windows Media
Player 10 or above installed)
In Windows XP and when Windows Media Player10 is installed, the player is connected to the
computer in MTP mode. In the Windows Explorer,when the player is opened, the “Data” and
“Media” views will be displayed for the player.The Data folder is used to manage data content
on the player, such as text files. The Media folderis used to manage media content supported by
the player for playback, such as mp3 and wma.You can copy files to the player through Windows
Explorer (drag-and-drop). Picture files should be copied to the “Media” folder for viewing while
video files can not be dragged and copied to the “Media” folder directly as only .SMV files are
supported. The video files must be converted and transferred via RCA Video Converter for playback
(refer to page 19). Alternatively, you can transferthe converted video files to the "Data" folder via
the Windows Explorer (drag-and-drop).
You can copy files to / delete files from the player through Windows Explorer (drag-and-drop), but
you cannot open or edit the files directly from the player. If you want to edit the files, you will
need to copy the files from the player to another location (drive) in the system.
I was able to locate the manual for you...It will provide you with more information for your device..I hope this helps...

P.S. Please rate accordingly...
Thank you

Feb 07, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

Windows Explorer Details View problems.

Usually, the view is determined by the type of files within the folder. For example, when you are in the My Music folder, the Details view gives you columns like "Artist" and "Album", etc, whereas the My Documents folder has the more generic "Name", "Size", etc.

However, if you right click upon any column header (that's where it says "Name" or whatever), a menu comes up that allows you to choose which columns are displayed. And once you change a particular folder to display, THAT folder will then display those columns until you remove them. But any other folder will default to back to the standard settings unless you manually change it yourself.

Feb 01, 2008 | Microsoft Windows XP Professional for PC

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