Tip & How-To about Televison & Video

Black Box on my television.

I have heard complaints from some of my customers, “There is a black box on my television, but I can still see the picture around the edges”. This happens to all of us and is a common symptom and can be fixed very easily. If you have a black box in the picture, on the older sets they would be perfectly centered on the screen, but, on some of the newer sets the black box can be in different places and can be different sizes on different sets.
Most likely the Text mode is on in the Closed Caption menu.
The way you can test if it is in Closed Caption Text mode, when you change the channels, the black box will not appear right away but it will take some time to show back up. This is a very good indication that the Closed Caption “Text” mode is turned on for your television. It just needs to be turned off.
To turn off the closed caption go into your menu and turn off closed caption (CC). This will vary from manufacture to manufacture; it should be in the options menu.
I have seen on some sets like Mitsubishi puts it under the Video adjustments button. So you may have to look around for it.
You may even have a CC button on your remote, which will make it much easier. Just press the CC button until the display indicates that CC it is off.
I hope that this tip helps you and that you enjoy your televisions for years to come.
Thanks for using FixYa
asnowman

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dark shaded square area in center of tv picture - how do I get rid of it? I am at mothers and she has what looks like a 36 inch tabletop JVC tube tv probably about 10 plus years old. not able to remove tv to view model number. I used the tv's remote and pressed a wrong button evidently that caused this problem. She has Comcast cable tv.


I have heard complaints from some of my customers, “There is a black/gray box on my television, but I can still see the picture around the edges”. This happens to all of us and is a common symptom and can be fixed very easily. If you have a black/grey box in the picture, on the older sets they would be perfectly centered on the screen, but, on some of the newer sets the black/grey box can be in different places and can be different sizes on different sets.
Most likely the Text mode is on in the Closed Caption menu.
The way you can test if it is in Closed Caption Text mode, when you change the channels, the black/ gray box will not appear right away but it will take some time to show back up. This is a very good indication that the Closed Caption “Text” mode is turned on for your television. It just needs to be turned off.
To turn off the closed caption go into your menu and turn off closed caption (CC). This will vary from manufacture to manufacture; it should be in the options menu.
I have seen on some sets like Mitsubishi puts it under the Video adjustments button. So you may have to look around for it.
You may even have a CC button on your remote, which will make it much easier. Just press the CC button until the display indicates that CC it is off.
I hope that this tip helps you and that you enjoy your televisions for years to come.
Thanks for using FixYa
asnowman

Apr 19, 2010 | Televison & Video

1 Answer

screen turns black except for one inch around the outer edge


Use the tv/cap/text button to turn off the text box function of the closed captioning.

Jan 26, 2009 | Sansui COM3101 13" TV/VCR

1 Answer

how to get rid of a black screen on my tv. sound is ok


If you mean that you get a black box, with a little of the picture visible around the edges, then your closed captions are on and set to TEXT. This puts a black box on the screen about 10 seconds after changing the channel. Go into the menu and turn off the closed captions and the picture will be back to normal.

Jul 07, 2007 | JVC AV-27530 27" TV

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