Tip & How-To about Televison & Video
I have heard complaints from some of my customers, “There is a black box on my television, but I can still see the picture around the edges”. This happens to all of us and is a common symptom and can be fixed very easily. If you have a black box in the picture, on the older sets they would be perfectly centered on the screen, but, on some of the newer sets the black box can be in different places and can be different sizes on different sets.
Most likely the Text mode is on in the Closed Caption menu.
The way you can test if it is in Closed Caption Text mode, when you change the channels, the black box will not appear right away but it will take some time to show back up. This is a very good indication that the Closed Caption “Text” mode is turned on for your television. It just needs to be turned off.
To turn off the closed caption go into your menu and turn off closed caption (CC). This will vary from manufacture to manufacture; it should be in the options menu.
I have seen on some sets like Mitsubishi puts it under the Video adjustments button. So you may have to look around for it.
You may even have a CC button on your remote, which will make it much easier. Just press the CC button until the display indicates that CC it is off.
I hope that this tip helps you and that you enjoy your televisions for years to come.
Thanks for using FixYa
Posted by John Snow on
Apr 01, 2012 | Samsung Televison & Video
Apr 19, 2010 | Televison & Video
Jan 26, 2009 | Sansui COM3101 13" TV/VCR
Oct 24, 2008 | Toshiba CN35F95 35" TV
Jul 07, 2007 | JVC AV-27530 27" TV
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