Tip & How-To about Xerox Phaser 8550DP Printer

Xerox Phaser errors 09,005.49, 09,006.41, 09,007.42, 09,008.43

Hi.
This procedure will clean errors like Note: type errors 09,005.49, 09,006.41, 09,007.42, 09,008.43 ('Ink Loader Fault - respectively cyan, magenta, yellow, black)

Start disconnecting the power cord for ten minutes , then remove the black stick check it and put it back. Ensure you are using original cartridges.


Turn the printer on, to enter the Service menu:

1. -You can access the menu using the FRONT PANEL:

  • Press the down arrow, select "Troubleshooting" from menu and then press OK
  • Press the down arrow until you get "Maintenance Tools" and then press OK
  • While holding the arrow at the top, also press the down arrow at same time, to access the hidden service menu.
  • Scroll down the menu until getting "Enter Diagnostics" and click OK. Wait about 20 seconds, then go to Step 3

2 - If you can not Access the menu because the printer is stuck with the error message on display.
  • If the printer is on, turn it off and wait 10 seconds. Turn the printer back on.
  • Wait to see the Xerox logo on display.
  • Before Xerox logo getting steady on display, press and hold the Back button (back) and 'i' (Help) on the Control Panel.
  • Hold down both buttons until the display shows "Beginning Initialization Service Mode". Release the button and the printer will restart showing the menu "Service Diagnostics".


3 - Scroll using the arrows until "Function Menu" appears and press OK

4 - Scroll using the arrows until you get the command "Clear Fault ISC" and press OK twice to confirm.

5 - Now push the "back" button on the control panel (usually at the left), then press "Exit Diagnostic", then OK twice to confirm.

6 - The printer will restart, and the error message will be gone.

7 - Remove the sticks, check them and load them back correctly.


If the error does not clear, then it is due to a fault, in which case contact Xerox technical support at the number listed on the owners manual.

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2 Answers

Xerox Phaser 8860 error 09,005.40:71198


Want to resolve your printer issues online then, dial Xerox Printer Support Phone Number1877-778-8@9@6@9 anytime as you like. For further Info Click:https://goo.gl/Co2Bom

slide2-l0xu1cdavxhiwuccezmd05t0-5-0_0.jpg

Oct 30, 2014 | Xerox Phaser® 8860/8860MFP Extended...

1 Answer

I am getting the following error. 09,038,46:15008


09,038,46:15008

Ink count flag stuck after melting 2.5 Black Ink Sticks.

Initial Actions
• Check that the Ink Sticks are genuine Xerox.
• Check for obstructions in the Ink Wells.
• Check the Ink Loader data (P/J0150) and power (P/J5) connections.
• Verify the Ink Sticks advance in the Ink Loader.
• If the problem persists, follow the procedure below.

Troubleshooting Procedure

1 Check that the ink stick is able to advance in the ink loader chute. Check for broken or wrong type ink sticks.
Are the Ink Sticks loading properly?
Yes) Go to Step 2.
No)Remove any blockage and/or replace the ink stick. Run clear ISC Fault test to clear the error. This must be performed following an ink loader replacement.

2 Test the appropriate Ink Melt Heater. Run the Service Diagnostics Ink Melt
[1,2,3,4] test.
• 1 = Yellow
• 2 = Cyan
• 3 = Magenta
4 = Black
Did the test pass?
Yes) Replace the Printhead
No)Replace the Ink Loader.

Sep 08, 2011 | Xerox Phaser 8560/YN Printer

1 Answer

could tell me what is the following code : 09,035.43:62287 on phaser 8560 mfp. please


Ink count flag stuck after melting 2.5 Cyan Ink Sticks.

Initial Actions
• Check that the Ink Sticks are genuine Xerox.
• Check for obstructions in the Ink Wells.
• Check the Ink Loader data (P/J0150) and power (P/J5) connections.
• Verify the Ink Sticks advance in the Ink Loader.
• If the problem persists, follow the procedure below.

1. Check that the ink stick is able to advance in the ink loader chute. Check for broken or wrong type ink sticks. Are the Ink Sticks loading properly?
Yes)Go to Step 2.
No) Remove any blockage and/or replace the ink stick. Run clear ISC Fault test to clear the error.
This must be performed following an ink loader replacement.

2. Test the appropriate Ink Melt Heater.
Run the Service Diagnostics Ink Melt
[1,2,3,4] test.
• 1 = Yellow
• 2 = Cyan
• 3 = Magenta
• 4 = Black
Did the test pass?
Yes)Replace the Printhead
No)Replace the Ink Loader

Aug 03, 2011 | Xerox Phaser 8560MFP Laser Printer

1 Answer

Xerox Phaser 8500 Error 09,005.40:100473


Hi Carmichael55:

Here is your problem.

9,005.49: Ink loader fault. The cyan ink melt heater is on, but the ink does not appear to be dripping.

Troubleshooting Procedure
Step Questions and Actions Yes No
1 1.
Are the ink sticks all Xerox ink? Go to
Step 2.
Run clearISCfault test to clear the error.

2 1. Manually verify that the ink stick is able to advance in the ink loader chute.
Go to
Step 3.
Remove any blockage and/ or replace the ink stick.Run clearISCfault
test to clear the error.

3 1. Run the appropriate Ink Melt [1, 2, 3, 4]
Heater
test.
1 = Yellow
2 = Cyan
3 = Magenta
4 = Black
2. Did the test pass?
Replace the printhead.
Replace the ink loader assembly. Run clearISCfault test to clear the error.

Hope this helps

Jul 30, 2009 | Office Equipment & Supplies

1 Answer

Phaser 8560 Error Code 09,005.40.5185


Hi mark711:
Here is you problem.

9,005.49: Ink loader fault. The cyan ink melt heater is on, but the ink does not
appear to be dripping.
Troubleshooting Procedure
Step Questions and Actions Yes No
1 1.
Are the ink sticks all Xerox ink? Go to
Step 2.
Advise
customer. Run
clearISCfault
test to clear the
error.
2 1. Manually verify that the ink stick is able to
advance in the ink loader chute.
Go to
Step 3.
Remove any
blockage and/
or replace the
ink stick.Run
clearISCfault
test to clear the
error.
3 1. Run the appropriate Ink Melt [1, 2, 3, 4]
Heater
test.
1 = Yellow
2 = Cyan
3 = Magenta
4 = Black
2. Did the test pass?
Replace
the
printhead.
Replace the ink
loader
assembly. Run
clearISCfault
test to clear the error.

Hope this helps

Apr 23, 2009 | Xerox Phaser 8500/DN Printer

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