Tip & How-To about Washing Machines

Whirlpool Top Loader No Spin Problem

This advice is for Whirlpool manufactured direct-drive TOP LOADING washers with a no-spin problem. This includes Kenmore, Roper, Estate, and certain Kitchenaid, Kelvinator and Maytag models. If in doubt, please include your MODEL NUMBER when posting questions.

The most common source of a no spin problem can either be attributed to a broken motor coupling, or a lid switch malfunction.

MOTOR COUPLING:

If the washer will fill and drain, but won't agitate or spin, you may have a broken motor coupling. The noise of the motor engaging, lack of agitation and ability to still drain are the usual symptoms. This is a common fail item with this model washer through normal wear and tear. Newer versions of the coupler are more resilient and resist breaking. The following link explains how to replace one:

http://www.fixya.com/support/r3574231-replacing_a_motor_coupling

The motor coupling is located between the drive motor and the transmission and takes the place of a drive belt. This configuration is known as a "direct-drive" system. They do wear out and can break. The replacement part number is included in the link I provided and is an improved upgraded coupling that is more resilient. It should last longer. If you have questions, or require additional assistance, please let me know. I hope this helps you.

A replacement coupler can be purchased for about $10 - $15. The part number is included in the link provided above.

LID SWITCH:

If the washer fills and doesn't do anything, or stops right after the wash cycle and won't advance to the rinse cycle, this is commonly caused by a lid switch malfunction. The washer usually will NOT drain either. The lid switch is usually mounted under the washer top casing, on the right hand side on most top load models. It is activated by a plastic piece on the lid (called a "Lid Strike") through a small hole on the rim of the wash tub opening. In many cases the lid strike breaks off the lid, or the lid switch becomes loose and no longer makes contact. Inspect the lid to make sure the lid strike is still intact, and then inspect the mounting screws (adjacent to the small opening on the wash tub rim) and make sure they are snug. If you determine the switch to be defective, the following link explains how to replace one:

http://www.fixya.com/support/r3557193-replacing_a_lid_switch

On some models, the lid switch is located under the top casing by one of the lid hinges. You will know if you if you have this type of switch, because It does not have a lid strike and the small hole on the right hand side of the wash tub will not be present. This switch is actuated (toggled) by a rod on the lid hinge. With this type of switch, if you locate it and it can be toggled by hand, you may only need to adjust the actuator by bending it slightly. The average price for a replacement lid switch is $20 - $30.

Replacement parts can be purchased at any of the following web sites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

I have found these sites to be reputable and provide great service. Prices differ between them, so shop and compare. If you do not wish to order parts on line, look up the part numbers on the Sears site and take them to your nearest appliance parts retailer. These parts are commonly found in their in-store inventory.

REVIEW:

Take note of your symptoms:

1. Washer fills, may or may not agitate, will not advance to the rinse cycle, and will NOT drain - LID SWITCH.

2. Washer fills, does NOT agitate or spin, but WILL drain - MOTOR COUPLING.

If you still have questions, please let me know. I hope this information is helpful.

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1 Answer

The spin cycle is making a terrible noise - the drum seems very loose and even makes a starnge sound when moving it by hand. Can I repair this myself?


If this is a Whirlpool manufactured TOP LOADER (such as Roper, Estate, Kenmore, Amana, and Frigidaire), you may have a damaged or broken motor coupling. Whirlpool manufactured top loading washers use a motor coupling between the drive motor and gearcase (transmission) in place of a drive belt. This configuration is known as "direct-drive". The coupling can break through normal wear and tear. Washing frequent loads of heavy items and reduce the life span of the coupler. Common symptoms include the following:

1. No spin or agitation.
2. Washer will fill and empty.
3. Drive motor still runs.
4. Strange rattling, grinding or clicking noise during agitation or spin cycles as the drum sits still.

If your washer is exhibiting these symptoms, then its probably a safe bet that the motor coupling is bad.

The following link explains how to replace one:

http://www.fixya.com/support/r3574231-replacing_a_motor_coupling

The part number for a replacement motor coupling is inlcuded in the link I provided. Replacements can be purchased at any of the following websites:

searspartsdirect.com
appliancepartspros.com
pcappliancerepair.com
repairclinic.com

All these sites are reputable and offer great service with competitive pricing, so shop and compare. The first three sites I have listed also included helpful exploded view parts illustrations to assist you with locating and properly identifying any parts you may need.

Jun 02, 2011 | Samsung SW62ASP Top Load Washer

1 Answer

I have an RAX4232PQ Top Loading washing machine. It fills up with water and it drains but it won't spin. It only makes a loud humming noise when the spin cycle is on. Last time it did that there was a sock stuck in it. How do I check myself to see if that is the problem again?


This problem is commonly caused by a broken motor coupling. Whirlpool manufactured top loaders (such as Kenmore, Roper, Estate, Fridgidaire and later model Maytags) all utilize a motor coupling instead of a drive belt. This configuration is known as a "direct-drive" system. The motor coupling wears with age and can break over time. The usual symptoms are a washer that will fill and drain, but will not agitate or spin. A loud noise is also common as the the drive motor still spins, but the transmission will not be engaged. This is a very simple problem to fix and does not cost that much to repair. The following link explains:


http://www.fixya.com/support/r3574231-replacing_a_motor_coupling


A replacement coupling can be purchased on line at any of the following websites:

searspartsdirect.com
appliancepartspros.com
pcappliancerepair.com
repairclinic.com

The first three sites also include helpful exploded view parts illustrations to assist you with locating and properly identifying any parts you may need. The part number is included in the link I provided.


NOTE: The new couplers are reinforced with with a steel grommet to resist breakage better, but they still aren't break proof. Overloading the washer can contribute to premature wear on the coupler and reduce its life span. Always follow the manufacturer's recommendations for properly loading your washer.

If you have any questions, please post back and let me know. I hope this helps you.

Apr 25, 2011 | Roper RAX4233PQ Top Load Washer

1 Answer

Won"t spin or agitate. Makes a loud rattling noise


If this is a Whirlpool manufactured TOP LOADER (such as Roper, Estate, Kenmore, Amana, and Frigidaire), you may have a damaged or broken motor coupling. Whirlpool manufactured top loading washers use a motor coupling between the drive motor and gearcase (transmission) in place of a drive belt. This configuration is known as "direct-drive". The coupling can break through normal wear and tear. Washing frequent loads of heavy items and reduce the life span of the coupler. Common symptoms include the following:

1. No spin or agitation.
2. Washer will fill and empty.
3. Drive motor still runs.
4. Strange rattling, grinding or clicking noise during agitation or spin cycles as the drum sits still.

If your washer is exhibiting these symptoms, then its probably a safe bet that the motor coupling is bad.

The following link explains how to replace one:

http://www.fixya.com/support/r3574231-replacing_a_motor_coupling

The part number for a replacement motor coupling is inlcuded in the link I provided. Replacements can be purchased at any of the following websites:

searspartsdirect.com
appliancepartspros.com
pcappliancerepair.com
repairclinic.com

All these sites are reputable and offer great service with competitive pricing, so shop and compare. The first three sites I have listed also included helpful exploded view parts illustrations to assist you with locating and properly identifying any parts you may need.

If you have any questions, please post back with your complete MODEL NUMBER (located on a nameplate along the wash tub rim under the lid) and let me know. I hope this helps you.

Dec 17, 2010 | Kenmore 24032\24036 Top Load Washer

1 Answer

washer wont spin makes loud noise like the motor tries to turn tub but it wont spin


If this is a Whirlpool manufactured TOP LOADER (such as Roper, Estate, Kenmore, Amana, and Frigidaire), you may have a damaged or broken motor coupling. Whirlpool manufactured top loading washers use a motor coupling between the drive motor and gearcase (transmission) in place of a drive belt. This configuration is known as "direct-drive". The coupling can break through normal wear and tear. Washing frequent loads of heavy items and reduce the life span of the coupler. Common symptoms include the following:

1. No spin or agitation.
2. Washer will fill and empty.
3. Drive motor still runs.
4. Strange rattling, grinding or clicking noise during agitation or spin cycles as the drum sits still.

If your washer is exhibiting these symptoms, then its probably a safe bet that the motor coupling is bad.

The following link explains how to replace one:

http://www.fixya.com/support/r3574231-replacing_a_motor_coupling

The part number for a replacement motor coupling is inlcuded in the link I provided. Replacements can be purchased at any of the following websites:

searspartsdirect.com
appliancepartspros.com
pcappliancerepair.com
repairclinic.com

All these sites are reputable and offer great service with competitive pricing, so shop and compare. The first three sites I have listed also included helpful exploded view parts illustrations to assist you with locating and properly identifying any parts you may need.

If you have any questions, please post back with your complete MODEL NUMBER (located on a nameplate along the wash tub rim under the lid) and let me know. I hope this helps you.

Oct 13, 2010 | Washing Machines

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