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Cd rom not working. Error code 39, 40, 19

Is your cd drive is not working properly?
Can you see a yellow ! on your device manager?

Here is how to fix it.

Windows XP / VISTA / Windows 7
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  1. Click Start
  2. Click Accessories, and then click Run.
  3. Type regedit, and then click OK. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
  4. In the navigation pane, locate and then click the following registry subkey:
    1. Click HKEY_LOCAL_MACHINE
    2. CLick \SYSTEM\
    3. Click CurrentControlSet
    4. CLick\Control\
    5. Click Class\
    6. Then click{4D36E965-E325-11CE-BFC1-08002BE10318}
  5. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
  6. On the Edit menu, click Delete.
  7. When you are prompted to confirm the deletion, click Yes.
  8. In the right pane, click LowerFilters.
  9. On the Edit menu, click Delete.
  10. When you are prompted to confirm the deletion, click Yes.
  11. Exit Registry Editor.
  12. Restart the computer.
Alternate options for those who don't want to delete the registry
On Step
5. Just double click the UpperFilter
6. Delete the text inside then press OK
8. Double Click LowerFilter
9 Delete the text inside then press OK
then do the 10-12th step.


Then Viola! Your cd drive is now working properly.
Hope This helps you ^^

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1 Answer

Vista lost DVD/CD Drive But fine with XP


From your description, it is look like registry issue.
MS has solution to fix that problem by editing registry.
just follow the step from microsoft website in order to update registry:
http://support.microsoft.com/kb/314060

Jan 05, 2009 | Acer Aspire 5050-3242 Notebook

1 Answer

gud morning, I my dvd desappered. I cant load any cd. the iocon is not showning. how do i rectify this. I am using HP Pavillion dv6700. my dvd device is "pioneer dvd rw dvr-k17b ata device". Please i need your help in solving this problem.


ok first of all has anything vhanged, there is a known problem when upgrading XP to vista, where te cdrom.sys rivers arent installed. this is fixable but tedious, if it just simply dissapeared without change, go to device manager:

XP: START> RIGHT click my computer > click "properties" > "Hardware" tab > click the "device manager" button.
VISTA: START> RIGHT click my computer > click "properties" > on the left click "device manager"

under DVD/CD-ROM drvices, you should see your dvd drive, now the field is probably expanded already and it most probably has a yellow exclamation mark next to the device, or it has a large yellow question mark. this means the driver for the vd rive has either failed or is not working properly.

quick fix for this is to simply RIGHT click on the device, click uninstall, confirm, and once un-installed, re-start the machine. apon restart windows should automatically detect the dvd drive as a new device and install it.

if there is simply no device listed under DVD/CD-ROM devices, or the catergory isnt there, windows isnt detecting it at all, which commonly means the dvd drive itself has failed, (the fact it may be powered and opens/closes is irrelevant). but before throwing it away, try changing the IDE/SATA cable. if the uninstall/re-install doesnt work, you may need to re-install it from a winows disk, which is a little tricky. but can be done. let me know if it doesnt work and i will pace you through it.

David

Jan 02, 2009 | Pioneer DVR-107D DVD±RW Burner

3 Answers

how to fix code 39 err


I was fixing a computer the other day and ran across the following error in Device Manager on the CD-ROM drive.
"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

Because of this error, the drive did not show up in My Computer and the customer was unable to burn CDs or read any CDs. 

I uninstalled the drive from Device Manager, rebooted the computer, and the problem remained, so obviously it appeared to be a registry issue that I would have to solve. If you are receiving this Code 39 error and your CD or DVD drive is missing and has a yellow exclamation mark in Device Manager, I hope this information is useful.  


To solve this Code 39 error, follow these instructions:

NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.

1) Close all open programs 

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
UpperFilters
LowerFilters
UpperFilters.bak
LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor

7) Reboot your computer

8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

Another possible CD/DVD issue you may want to investigate

How to Correct Missing Copy to CD option in My Pictures in Windows XP

Oct 18, 2008 | Computers & Internet

2 Answers

CD rom drive not working


sounds like it's gone home early. replacement will do the trick..

Mar 06, 2008 | Compaq Deskpro EP PIII-650MHz/ 128MB/...

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