Tip & How-To about Audio Players & Recorders

Sansa Mp3 player frozen? How to reset and format if needed.

To reset your Mp3 player.1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch.3. To turn the player on, slide the Power switch up then release instantly.
If that does not get your player working again, try and Format to clear any corrupt files that may be present.
You will lose all your music - sorry. Also try: 1. From the Main Menu, in the player -> select Settings -> Format.2. Select Yes.
You can also format using Media Player if you have unfrozen your player.1. ->start Media PlayerIf you have Media Player 10 --- Connect the player to the PC in MTP (See next step to change to MTP mode) .
1. Turn the player OFF. 2. Slide the Hold switch down to Lock (orange color showing). 3. Press and hold the center button while connecting the player to the PC with the USB cable. once you have done that...
Click on the Sync tab.(be sure your player shows in the pull down menu)Click the pencil icon on the upper right corner of the window.Click OK to start formatting. Now if you have Media Player 11---Click the Sync tab.On the left panel, look for the device. It is usually the last device listed.Right-click on the device and select FormatClick OK to format.

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when i turn on my sansa e260 and show the sandisk logo, it restart showing the logo over and over without going to the main menu, how do i fix it ?


Hi, welcome to fixya!

You need to reset your sansa for it to be in order again.

Learn how to reset the your various San Disk models;

Resetting a Sansa Fuze+, Clip+, c200, e200, or e200R player:

1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.


Resetting a Sansa View, Fuze, or Clip player:

1. Slide and hold the Power switch up for approximately 20 seconds.
2. Release the Power switch.
3. To turn the player on, slide the Power switch up then release instantly.

Resetting a Sansa Express player:

NOTE: The device can be either ON of OFF.

1. Press-and-hold the Volume Up (+) and Select buttons simultaneously for approximately 20 seconds.
2. Release the buttons.

If resetting doesn't solve the problem, please let me know for more assistance.

Good luck.

Nov 03, 2011 | SanDisk Sansa e260 MP3 Player

1 Answer

hello excactly on christmas day my sansa e250 stoped responding, it turns on but it does not move on to the home page of the player, the screen stays at the sandisk screen, then it fades for about 2 seconds then it returns to the sandisk screen. what can do with my sandisk?


Try to do a reset, follow these instructions if this does not work. Reseat the battery.
Resetting your player: 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player.

Resetting a Sansa View, Fuze, or Clip player: 1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch. 3. To turn the player on, slide the Power switch up then release instantly.

Dec 25, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

my screen blanked out after three days of having it.


To reset your Sansa Mp3 player.1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch. 3. To turn the player on, slide the Power switch up then release instantly.

Apr 06, 2010 | SanDisk Sansa Fuze MP3 Player

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