Tip & How-To about Computers & Internet

EBay Unpaid item Assistant

The Unpaid Item Assistant automates parts of the unpaid item process. This makes it more efficient for you and takes less time to resolve a case.
If you opt in to the Unpaid Item Assistant, you can automatically open a case if your buyer doesn't pay after a specified period of time. You can set that time as 4, 8, 16, 24, or 32 days after the listing closes. If 4 days go by after the case is opened and you still haven't been paid, an unpaid item will be recorded on the buyer's account. The case will be closed, and your final value fee will be automatically refunded.
Once the case is opened, the buyer can't leave Feedback for that item. This page tells you more about how it works:

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2 Answers

w do i get an item off of my pay pal account when i change my mind

you have to contact paypal and tell them you want to cancel
the transaction and they can tell you what to do
call paypal

Mar 25, 2013 | Computers & Internet

1 Answer

I paid for an auction over a week ago and have been receiving messages from ebay that the item is unpaid .Ebay is telling me that they have opened an unpaid case against me. Sender did not originally invoice me proper combined shipping charges when second item was won. They sent me a paypal invoice and I paid it.

1. If you paid by credit card or bank deposit, send a copy of your bank statement, which will show the payment.
2. If you paid by PayPal, the payment should appear in payment history on your account.
3. If you paid by Western Union, only the seller can mark it as paid and you don't have any power over it.

Nov 11, 2010 | eBay Auctions

1 Answer

I have an unpaid item dispute buy do not have an item number. I have a transaction number. What can i do.

is your dispute with paypal or ebay by chance. if so you need to contact them after you have signed into your account. do not click on links to go to them... type them in yourself.


Sep 18, 2008 | Lands Phones

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