Tip & How-To about Computers & Internet

How to file a cancel transaction on eBay - for sellers


Here's how to cancel a transaction:

1. Go to My eBay.
2. Click the Sold view.
3. Next to your listing, select "Resolve a problem" from the pull-down menu.
4. The Resolution Center "Resolve a problem" form appears.
5. Select "I sold an item and want to cancel the transaction" and click "Continue." (For security, you may be asked to sign in again.)
6. Enter your item number and click "Continue."
7. Under "Give the buyer a reason for wanting to cancel this transaction," indicate your reason for canceling and click "Continue."
You can now view or end your case at any time in our Resolution Center.
We'll send the buyer an email, letting them know that you've sent a request to cancel the transaction.

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1 Answer

I FOUND $4 HAS TAKEN FROM MY ACCOUNT WHY? i DON'T LIKE TO CONTINUES WITH PayPal. How can I cancel the order?


You should contact the bank immediately if you want your money back.
Log onto your payal account open up a dispute in resolution tab you will have to find this tranzaction and copy the details down date / itemno / etc...(write them down) make a list of problems you have with the seller to make a claim.

If you have sent money via PayPal, and you realize you did not mean to do it, or you have changed your mind about it, you'll want to cancel the transaction.

PayPal is an international online money payment service that allows you to transfer money to other people via their email address.

PayPal is commonly used for eBay and other online transactions.
To cancel a payment, you must log in to your account.

Log in to your PayPal account.
Open up a dispute in resolution tab you will have to find this transaction and copy the details down (date/item no/etc...(write them down)

Locate the payment that you wish to cancel.

Click the "Action" drop-down menu and select "Cancel."

Click "Cancel Payment" on the next page to confirm the cancellation.
Other than that you might need to contact paypal give them a free call 1800-073-266
6.00 to 22.00 AEST/AEDT to resolve the problem

Nov 25, 2013 | PayPal Accounts

2 Answers

how do I get my money back because I have not received the goods


Hello,

You can only cancel your transaction if the recipient has not claimed the money. To request a refund, you'll need to contact the recipient of the payment.

To cancel the payment from your bank:

1. Log in to your PayPal account.
2. Click the My Account tab.
3. Click Unclaimed next to the transaction.
4. Click Cancel Payment.

The payment will be returned to your PayPal account, not your bank account. From there, you can withdraw the money from your PayPal account to your bank account.

To cancel your credit card payment:

1. Log in to your PayPal account.
2. Click the My Account tab.
3. Click Unclaimed next to the transaction.
4. Click Cancel Payment.

Your payment will be returned to your credit card. This can take up to 30 days.


For further help, contact paypal directly. Hope this helps!

PayPal Customer Service: 1-402-935-2050

May 26, 2011 | PayPal Accounts

2 Answers

I need to cancel the F150 truck mirror for 2005-2006. I am being billed for 2 mirrors. I only need the 2004 mirror.


Log into your PayPal account at the PayPal website. Go to history under "My Account" and click "details" for the transaction in question. Scroll to the bottom and click on "Resolution Center". From there follow the steps. This will contact the seller and you and the seller with PayPal's help will work out the problem you have.

May 11, 2011 | PayPal Accounts

1 Answer

I inadvertantly placed THREE nearly identical orders to Shindigz and would like to cancel two of them. I have notified them but am concerned about my final billing. Can I stop payment on the two undesired orders???


Hello,

You can only cancel your transaction if the recipient has not claimed the money. To request a refund, you'll need to contact the recipient of the payment.

To cancel the payment from your bank:

1. Log in to your PayPal account.
2. Click the My Account tab.
3. Click Unclaimed next to the transaction.
4. Click Cancel Payment.

The payment will be returned to your PayPal account, not your bank account. From there, you can withdraw the money from your PayPal account to your bank account.

To cancel your credit card payment:

1. Log in to your PayPal account.
2. Click the My Account tab.
3. Click Unclaimed next to the transaction.
4. Click Cancel Payment.

Your payment will be returned to your credit card. This can take up to 30 days.


For further help, contact paypal directly. Hope this helps!

PayPal Customer Service: 1-402-935-2050

May 04, 2011 | PayPal Accounts

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