Tip & How-To about Audio Players & Recorders
See myother TIP posted here on this site. About MSC and MTP Connection problems.
First thing to do is:
Try otherUSB ports on your computer. A USB port on the back of a PC usually has better poweroutput.
Try adifferent cable if there's one available, to rule out if you have a bad cable.
If none of the above works:
Then-Check and refresh the drivers in Windows, for a Portable Device.
1 -Connect your player to the PC
2 -Check under Device Manager
-> 1.Right-click My Computer, and select Manage.
NOTE: The player should show up on the Device Manager's right pane as:
1. USB Mass Storage device (if the player is set to MSC)
2.Portable Device (if the player is set to MTP mode.)
(See my other TIP listed above for an Explanation of MSC and MTP modes)
If thereis a yellow exclamation point (!) or question mark (?) beside the device, tryto refresh the drivers.
Then -Refresh the drivers
1.Right-click the entry with the error mark, select Uninstall.
2. On thetop menu, click Action then select Scan for hardware changes.
If your BRAND NEW player is NOT recognized by the computer when plugged in:
This may becaused by one of the following:
1.Minimum system requirements were not met.
3.Computer restrictions, Vista or 7 authorizations.
4. Powerissue, plug your player into the back of the computer.
Next be sure you are using WindowsMedia player :
Version10 or 11
Downloadand install the latest Windows Media Player if it's not installed.
If all this has failed - Refresh the drivers again.
If allthat does not work - Manually add the hardware driver.
1. Connect the Sansa player in MTP mode
2. Manually install the device driver through Windows device manager in control panel. Install the Device as a Portable Device.
Posted by John... on
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