Checking the Drain Pump in A Whirlpool Duet

THANK YOU, THANK YOU, A MILLION TIMES I THANK YOU!!! ALMOST GOING TO GO OUT AND BUY A NEW WASHER OUT OF FRUSTRATION AND THEN CAME ACROSS UR POSTING!!! YOU HAVE GIVEN ME A SMILE FROM EAR TO EAR!!!!!! THANKS FOR TAKING THE TIME OUT TO HELP THOSE YOU DON'T EVEN KNOW..... WISH WERE THERE WERE MORE LIKE YOU OUT THERE! I INTEND TO PAY THIS FORWARD......

I don't know who you are ...and I can across this just looking for the troublshooting on line...BUT your a ROCK STAR AND I LOVE YOU!...I found hhmmmmmm coins, lollypop sticks, buttons a braclet, and other gross stuff...your directions were so so so EASY...hardest part was the screwdriver tip they put on this thing I had never seen...but I dug around the tool box and found one that fit!..Wish you could help me with my iphone!! THANK YOU!

THANK YOU SO MUCH!! I found this tip very helpful and easy to follow.

I am a woman that is not the most mechanically inclined, but this was extremely helpful. The process was quick and painless. I was finished in less that 15min. and everything is working wonderfully. Thank You very very much for your help.

YOU ARE THE MAN!

thanks you so much had drain problem found this site followed .works GREAT . thanks alot

Had a F 02 problem in my Whirlpool Duet, and your step by step instructions on clearing the drain pump, saved me a house call..!! Very clear and well explained!

Thanks so much!

I printed out the instructions for checking the drain pump and was headed for the laundry room when a sick child required me to run to the store instead. To my amazement, while I was gone, my 14-year old son took the directions and fixed the washing machine himself! Not only were you able to give me the knowledge to fix the problem, but you were so easy to understand that my son did it for me! Thank you!

I have a question............I took the lower kick plate off..........I saw a brown cap that unscrewed, I unscrewed it and had towels prepared to catch the water.......once I got all the water, I finished taking the cap off, looked inside and there was a very small mount of lint on the cap itself.........I screwed the cap back on and ran cycle. There is nothing that is wrong with my machine but I just wanted to check after reading this.........Not sure what a standpipe is? Is there more to this procedure? I was afraid to mess with anything else. When you say "open pump access" do you mean the cap that unscrews? How do I check the impeller? Do I have to actually take the hose out?

Thanks for the great write up. We were able to avoid a service call with this and the comments from others (remove pump to check the impeller). Our Duet does not have NO SPIN and I could not find any other info on how to get diagnostics to run on our machine. However once we cleared the trap and pump it seems to be much happier. Thanks again!

My washer was not completing a cycle and giving a f 02 code on the display. My washer is a Duet. This problem did not happen over night. It would work 75% of the time then 50%, and then great it's broken I need to call a repair man uuggghhhh. I read your very informative instructions, thanks for prepairing me for the water coming out of the pump. You saved me a big mess! I had change, two baby socks, a broken pencil,screws, chapstick, alot of lent. I knew after I pulled a bowl full of **** out of there that had to be the problem. My husband is so impressed. The washer is faster, I think it is getting more water out of my cloths. In turn will make my dryer better to. I can not tell you how much I apriciate this. Thank You!

This worked for me. I was getting a F05 fault code. I found a sock, legos, money and more in the trap. I also removed the valves at the back and found that the screens were plug pretty good with minerals. Thanks a bunch. I never knew that pump trap existed.

Thanks. Imagine my delight when opening the hatch and finding a sock wrapped around the pump impeller, which caused my F21 code. Removed the sock and replaced the cover and the access panel and VOILA! Fixed! This tip saved us the inconvenience of not having a laundry as well as the money associated with what would have been a repair call. Very helpful and satisfying.

Thank you!  Wow, this was a huge huge help!  The drain pump was FULL of stuff and it the washer works better than ever now.   One complication was that the middle screw holding the panel (I would have saved a few minutes had a read more carefully and saw jsrock specified that the screws were 7mm) was stripped, I guess at the manufacturer, so I had to pry the panel off around it...

A thousand thanks, for sure! A clear simple set of instructions for fixing a common problem. Absolutly wonderful. My impellor was jammed with a small child's sock. And people, use the tip about the wet/dry vacume, it works great! Thanks again, Mike

Thank you, thank you, thank you.

This article came in very handy while vacationing in my friend's house this weekend and doing our laundry before leaving. The washer indicated the F02 code and my friend was ready to call Sears and wait 'til next week to get it fixed while leaving us with a soaked load. I reminded him of Google and within 5 minutes we had found this site and article.

3 screws out later, uncorking of the pump filter and voila, we found the problem: part of a bra pad was clogging the pump.

Roger

This also worked on my GE front loader, The start button was flashing and the washer was pausing between each cycle.
So I followed this advice and pulled 2 dollars in change and a a lint/hair ball the size of a large fist out of the drain. Works like new now
Thanks
Fourdugos

F02: The wet vac was a great tip. Pulled the pump and detached the impeller housing and found a piece of a pencil jammed in the impeller. Consider making a small registration mark on the impeller housing to the motor before removing the screws. Mark the screw holes as there are only 3 screws but 5 locations for a quick re-assembly.

This saved my a phone call to my plumber. In the filter itself, I found a child's sock, a AA battery, toothpick, coffee stirrer, stick from a sucker, parts of a mechanical pencil and a big glob of lint. In the drain hose coming from the wash tub..I found yet another child's sock.

Thank you for the detailed instructions!!