Tip & How-To about Microsoft Xbox 360 Console

Red Rings of Death with Xbox 360

Flashing red lights on the Xbox 360’s normally green ring of light is a bad sign, no matter how you cut the cake, but all red lights don’t mean a visit down south is necessary. Some issues can be resolved from the comfort of one’s own home. The Xbox 360’s ring is divided into four separate quadrants. Each division turning red indicates a separate problem, all with a different way of resolving the issue. It should be noted that when gamers call the support line about their defective unit, the standard procedure of operation is to have gamers unplug all cables from the unit, reinsert them, and try booting the system again. The support worker will also have players remove their hard drive and reboot the system to check and see if that is the problem. In the hope of speeding the process along, it might be a wise thought to run through those procedures before calling the Xbox 360 support line.



As mentioned, each quadrant on the set of flashing red lights indicates a different issue. If all of the lights but the first section are flashing, this means a general hardware failure has occurred. There is little to be done other than trying to unhook and reattach your cables. This problem is a sure sign a visit to the repair center is in your console’s future. If the problem is indicated in the second quadrant of the system, it is merely overheating. As too many hours of GRAW will do that to a unit, the proposed cure here is to unplug the unit from the power supply, let it sit to cool down, and perhaps begin scouting for a better location to store your precious investment.

A problem indicated in the third quadrant of the Xbox 360 ring of light is diagnosed as a hardware failure. Once again, try re-inserting all of your cords and cables, but this problem should definitely be dealt with by the repair center. If all four lights are flashing on the front of your console, this is perhaps the easiest problem to fix. This is an issue with the AV cable not being properly inserted into the back of the console. The cure? Just make sure the cord “clicks” once it has been inserted into the unit. If that doesn’t work, of course call the repair center, but the four lights are the easiest of the problems to rectify.

Assuming that the assistance is needed, a phone call to the helpful people at the Xbox 360 support center is the next step. Every day from 9:00 A.M. to 1:00 A.M. Eastern time, and 6:00 A.M. to 10:00 P.M. Pacific Time, gamers can call 1-800-4MY-XBOX to get the repair process started. International users can dial 425-635-7180. Once the call has been made, and the problem identified, an empty box is then sent out to gamers. The particular problem at hand will determine what all contents are shipped back to the repair center. Unless you are experiencing a problem with the hard drive of your console, all you typically send back is the system itself. Detach the hard drive, remove and store all discs, and keep all controllers and cords. There are warnings throughout the instruction page sent out that if you send in anything not needed, it might not be returned.

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Related Questions:

1 Answer

i have got two flashing green and red lights on my


Either something freaky is happening to your Xbox, or you have the "red ring of death" which mean you'll have to take it to get repaired.

Mar 10, 2010 | Microsoft Xbox 360 Console

2 Answers

3 red lights


3 red lights on the Xbox 360 is the most common error and it means "General Hardware failure. To fix this you need to stop the amount of heat that the GPU and the CPU is taking.

To do this you can use the recommended guide that has been on the market for 3 years or you can send it in.

Jan 08, 2010 | Microsoft Xbox 360 Console

1 Answer

i have an xbox 306 elite with one red ring ( where the number 7 is on a clock) i have tryed every thing by un plugging it and starting again but nothing happed i have had it off now for two days can any one give me advice on wat to do with it or send it?


Flashing red lights on the Xbox 360’s normally green ring of light is a bad sign, no matter how you cut the cake, but all red lights don’t mean a visit down south is necessary. Some issues can be resolved from the comfort of one’s own home. The Xbox 360’s ring is divided into four separate quadrants. Each division turning red indicates a separate problem, all with a different way of resolving the issue. It should be noted that when gamers call the support line about their defective unit, the standard procedure of operation is to have gamers unplug all cables from the unit, reinsert them, and try booting the system again. The support worker will also have players remove their hard drive and reboot the system to check and see if that is the problem. In the hope of speeding the process along, it might be a wise thought to run through those procedures before calling the Xbox 360 support line.

As mentioned, each quadrant on the set of flashing red lights indicates a different issue. If all of the lights but the first section are flashing, this means a general hardware failure has occurred. There is little to be done other than trying to unhook and reattach your cables. This problem is a sure sign a visit to the repair center is in your console’s future. If the problem is indicated in the second quadrant of the system, it is merely overheating. As too many hours of GRAW will do that to a unit, the proposed cure here is to unplug the unit from the power supply, let it sit to cool down, and perhaps begin scouting for a better location to store your precious investment.

A problem indicated in the third quadrant of the Xbox 360 ring of light is diagnosed as a hardware failure. Once again, try re-inserting all of your cords and cables, but this problem should definitely be dealt with by the repair center. If all four lights are flashing on the front of your console, this is perhaps the easiest problem to fix. This is an issue with the AV cable not being properly inserted into the back of the console. The cure? Just make sure the cord “clicks” once it has been inserted into the unit. If that doesn’t work, of course call the repair center, but the four lights are the easiest of the problems to rectify.

Assuming that the assistance is needed, a phone call to the helpful people at the Xbox 360 support center is the next step. Every day from 9:00 A.M. to 1:00 A.M. Eastern time, and 6:00 A.M. to 10:00 P.M. Pacific Time, gamers can call 1-800-4MY-XBOX to get the repair process started. International users can dial 425-635-7180. Once the call has been made, and the problem identified, an empty box is then sent out to gamers. The particular problem at hand will determine what all contents are shipped back to the repair center. Unless you are experiencing a problem with the hard drive of your console, all you typically send back is the system itself. Detach the hard drive, remove and store all discs, and keep all controllers and cords. There are warnings throughout the instruction page sent out that if you send in anything not needed, it might not be returned.

Jan 06, 2010 | Microsoft Xbox 360 Elite Console

1 Answer

green start light on x box 360 is flashing red & wont start up ?


This is a problem commonly referred as RRoD (Red Ring of Death) it means your Xbox 360 has a problem. you will have to contact microsoft and tell them you are getting the red lights. They are used to this problem and will help you in a matter of minutes. Microsoft has extended the warranty of ALL xbox 360 machines to THREE YEARS from date of purchase (only for red light problems).

Sep 30, 2009 | Video Game Consoles & Games

1 Answer

flashing red ring on x box 360 console


3 Blinking red lights often means that your Xbox 360 has suffered from hardware failure.

4 Blinking red lights means that your Audio / Video cable is not correctly connected (it's the colorful one; Red, white, yellow; green, blue, red if Component)

If it IS just three lights, and you bought your xbox 360 under three years ago, call 1-800-4MY-XBOX

Jul 18, 2008 | Video Game Consoles & Games

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