Tip & How-To about Office Equipment & Supplies

How to solve the print cartridge errors ?

After you install a print cartridge, the attention light begins toflash red. The printer will not print. One of the following messagesmay appear on the control panel:

* Color or Right Print Cartridge is not compatible
* Incorrect Print Cartridge(s)
* Print Cartridge Problem
* Incorrectly Installed Cartridge(s)
* Black or Color Cartridge(s) Failed

Cleaning the connection and reconnecting may solve the issue

Solution :
To solve the problems related to Cartridge Errors we can do the following 4 steps. Which could help us to get the issue resolved

Step 1: Remove, inspect, and reset the problem cartridge
Step 2: Clean the problem cartridge contacts
Step 3: Repeat repeating and cleaning steps
Step 4. CONTACT TO HP SUPPORT


Step : Remove, inspect, and reseat the problem cartridge and Clean the problem cartridge contacts..

a) Make sure the printer is on. Press the Power button if it is not lit.

b) Open the printer cover, then wait until the print cartridge carriage is idle and silent

c) Press down lightly on the end of the problem cartridge to release it.

d) Slide the cartridge out and inspect it:
* Check the Copper electrical contacts (the Copper Part which touch the Connector inside)
* Clean it with the pirit or wet cotton)
* Check the Nozzles - Clean it with the worm wet cotton
* Wait for 2 to 5 min befour you connect them back
* Clean the contacts in the carriage, inside the product (Printer)
* Reinstall the cartridge.
* Reconnect the product to the electrical outlet.
* Close the product cover.

NOTE : you can also check the print cartridge label and make sure it iscompatible with your printer. Compatible print cartridges are listed inthe Printer Reference Guide supplied with your printer.

Note : If the cartridge is compatible, reinstall it in the printer:
* Cartridges marked with a triangle go into the left carriage slot.
* Cartridges marked with a square or pentagon go into the right carriage slot.

If issue not resolves Repeat repeating and cleaning steps


final Step : CONTACT TO HP SUPPORT

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1 Answer

red light blinking


The Attention light is flashing red.
Solution The printer requires attention. Try the following:
* If the printer is connected to a computer, check the computer screen for
instructions.
* If you are printing a CD label on a CD/DVD, insert the CD/DVD holder in the
CD/DVD tray now.
* If you have a digital camera connected to the printer, check the camera screen
for instructions.
* If the printer is not connected to a computer, check for the following problems:
- Main cover open - Out of paper - Paper jam - Print carriage jammed or stuck - Print cartridge missing or inserted incorrectly - Print cartridge tape not removed - Incorrect print cartridge installed - Packaging materials are not removed * If you are unable to solve the problem by using the instructions above, turn off
the printer and unplug the printer power cord. Wait 10 seconds, and then plug
it in again. Turn on the printer.

Feb 18, 2014 | HP Photosmart D5160 InkJet Printer

1 Answer

The red triangle light with the "!" in it keeps flashing. I've just printed some things off but now it's not printing. Need it to print obviously..


ATTENTION light(triangle): Indicates that the print-cartridge door is open, print cartridge is missing, and other errors.

If ATTENTION and READY light is blinking:

Printer initialization
The printer is initializing.
No action is necessary.

Cleaning mode
A cleaning page is printing.
Wait until the cleaning page has finished and the printer is in the Ready state.
This could take up to two minutes.

If ATTENTION and READY light is on:

Fatal error
Turn off the printer, and then unplug the printer power cord for 30 minutes.
Plug the printer power cord into the power outlet, and then turn the printer on.
If the error persists, replace the printer.

If ATTENTION light is blinking and READY light is off:

  1. Attention: door open, no print cartridge, or media jam
The printer is in an error state that requires operator intervention.
Check the following:
? The print cartridge door must be completely closed.
? The print cartridge is correctly installed.
? There is no media jam.

2. Out of memoryThe printer is out of memory.
The page you are printing might be too complex for the printer's memory capacity.
Try lowering the resolution.

Aug 01, 2011 | HP LaserJet 1020 Printer

1 Answer

Error Message: ''Remove and check cartidge on right''. It seems like the black cartridge is not connecting to the contacts in the carriage. I bought the printer used and the previous owner had a paperclip in that carriage to aparrently solve the problem. But when I had to relace the cartridge, all I get is this error message. It works with just a color cartridge, but what's the use in having it if one does not work. And a new printer is a little out of reach right now.


After you install a print cartridge, the attention light begins toflash red. The printer will not print. One of the following messagesmay appear on the control panel:

* Color or Right Print Cartridge is not compatible
* Incorrect Print Cartridge(s)
* Print Cartridge Problem
* Incorrectly Installed Cartridge(s)
* Black or Color Cartridge(s) Failed

Cleaning the connection and reconnecting may solve the issue
4186109.jpg

Solution :
To solve the problems related to Cartridge Errors we can do the following 4 steps. Which could help us to get the issue resolved

Step 1: Remove, inspect, and reset the problem cartridge
Step 2: Clean the problem cartridge contacts
Step 3: Repeat repeating and cleaning steps
Step 4. CONTACT TO HP SUPPORT


Step : Remove, inspect, and reseat the problem cartridge and Clean the problem cartridge contacts..

a) Make sure the printer is on. Press the Power button if it is not lit.

b) Open the printer cover, then wait until the print cartridge carriage is idle and silent

c) Press down lightly on the end of the problem cartridge to release it.

d) Slide the cartridge out and inspect it:
* Check the Copper electrical contacts (the Copper Part which touch the Connector inside)
* Clean it with the pirit or wet cotton)
* Check the Nozzles - Clean it with the worm wet cotton
* Wait for 2 to 5 min befour you connect them back
* Clean the contacts in the carriage, inside the product (Printer)
* Reinstall the cartridge.
* Reconnect the product to the electrical outlet.
* Close the product cover.

NOTE : you can also check the print cartridge label and make sure it iscompatible with your printer. Compatible print cartridges are listed inthe Printer Reference Guide supplied with your printer.

Note : If the cartridge is compatible, reinstall it in the printer:
* Cartridges marked with a triangle go into the left carriage slot.
* Cartridges marked with a square or pentagon go into the right carriage slot.

If issue not resolves Repeat repeating and cleaning steps

Jan 04, 2010 | HP Office Equipment & Supplies

1 Answer

Replaced ink cartridge but keeps saying replace


After you install a print cartridge, the attention light begins toflash red. The printer will not print. One of the following messagesmay appear on the control panel:

* Color or Right Print Cartridge is not compatible
* Incorrect Print Cartridge(s)
* Print Cartridge Problem
* Incorrectly Installed Cartridge(s)
* Black or Color Cartridge(s) Failed

Solution :
To solve the problems related to Cartridge Errors we can do thefollowing 4 steps. Which could help us to get the issue resolved

Step 1: Remove, inspect, and reset the problem cartridge
Step 2: Clean the problem cartridge contacts
Step 3: Repeat repeating and cleaning steps
Step 4. CONTACT TO HP SUPPORT


Step : Remove, inspect, and reseat the problem cartridge and Clean the problem cartridge contacts..

a) Make sure the printer is on. Press the Power button if it is not lit.

b) Open the printer cover, then wait until the print cartridge carriage is idle and silent

c) Press down lightly on the end of the problem cartridge to release it.

d) Slide the cartridge out and inspect it:
* Check the Copper electrical contacts (the Copper Part which touch the Connector inside)
* Clean it with the pirit or wet cotton)
* Check the Nozzles - Clean it with the worm wet cotton
* Wait for 2 to 5 min befour you connect them back
* Clean the contacts in the carriage, inside the product (Printer)
* Reinstall the cartridge.
* Reconnect the product to the electrical outlet.
* Close the product cover.

NOTE : you can also check the print cartridge label and make sure it iscompatible with your printer. Compatible print cartridges are listed inthe Printer Reference Guide supplied with your printer.

Note : If the cartridge is compatible, reinstall it in the printer:
* Cartridges marked with a triangle go into the left carriage slot.
* Cartridges marked with a square or pentagon go into the right carriage slot.

If issue not resolves Repeat repeating and cleaning steps

Jan 04, 2010 | HP Business InkJet 2800 Printer

1 Answer

Cartidge error


Problem : An error occurred while communicating with scanning device

After you install a print cartridge, the attention light begins to flash red. The printer will not print. One of the following messages may appear on the control panel:

* Color or Right Print Cartridge is not compatible
* Incorrect Print Cartridge(s)
* Print Cartridge Problem
* Incorrectly Installed Cartridge(s)
* Black or Color Cartridge(s) Failed

Solution :
To solve the problems related to Cartridge Errors we can do the following 4 steps. Which could help us to get the issue resolved

Step 1: Remove, inspect, and reseat the problem cartridge
Step 2: Clean the problem cartridge contacts
Step 3: Repeat reseating and cleaning steps
Step 4. CONTACT TO HP SUPPORT


Step 1: Remove, inspect, and reseat the problem cartridge and Clean the problem cartridge contacts..

a) Make sure the printer is on. Press the Power button if it is not lit.

b) Open the printer cover, then wait until the print cartridge carriage is idle and silent

c) Press down lightly on the end of the problem cartridge to release it.

d) Slide the cartridge out and inspect it:
* Check the Copper electrical contacts (the Copper Part which touch the Connector inside)
* Clean it with the pirit or wet cotton)
* Check the Nozzles - Clean it with the worm wet cotton
* Wait for 2 to 5 min befour you connect them back
* Clean the contacts in the carriage, inside the product (Printer)
* Reinstall the cartridge.
* Reconnect the product to the electrical outlet.
* Close the product cover.

NOTE : you can also check the print cartridge label and make sure it is compatible with your printer. Compatible print cartridges are listed in the Printer Reference Guide supplied with your printer.

Note : If the cartridge is compatible, reinstall it in the printer:
* Cartridges marked with a triangle go into the left carriage slot.
* Cartridges marked with a square or pentagon go into the right carriage slot.

If issue not resolves Repeat repeating and cleaning steps


final Step 4) CONTACT TO HP SUPPORT



Jan 04, 2010 | HP Officejet 5610 All-In-One InkJet...

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