Tip & How-To about Linksys Wireless-G Broadband Router
If your problem is with the wireless connectivity on all your wireless computers, there is a possibility that you are experiencing interference. Any device working on a 2.4-GHz frequency would cause reception problems on your wireless adapters. You can help by checking the following factors, all of which can greatly affect your wireless signals:
1. 2.4 GHz interference: Your router may be operating on the same frequency as your cordless telephone system (or even your neighbors), or other nearby equipment. Try to change your router's channel to 1 or 11 (the default is 6) and restart the wireless computers.
To change channel on your router follow the steps below:
a. Log on to the router's web utility (http://192.168.1.1 on your browser). Then put the router password admin and leave the username blank but if you change the router password then type that in.
b. On the wireless section, change the channels from 1 to 11. I suggest you to use channel 1, 6, 9 and 11. Hit Apply or Save Settings.
2. Physical obstructions: Your router or wireless computers may be loosing connectivity because of physical obstacles, including walls and floors. Try to physically move the equipment to different locations to find a better link.
3. Placement of the router: I suggests that you place your router as high off the ground as possible. If placing in a high location, be sure to give leave a distance of 2-feet between the router antenna tips and the ceiling and wall. If your signal goes through multiple floors, try to place the router on the upper-most floor, and up high in the room that it will be placed in.
4. Surroundings: Keep the router away from large metal objects, bodies of water (fish tanks, bathrooms), and any electrical equipment including television sets, microwaves, radios, etc.
If you have enabled the WEP security on your router try the following steps to troubleshoot the problem:
From the wireless computer you are having problem with, if you are using Windows xp make sure the IEEE for the authentication is not enabled. To check this go to Control panel>Network connections>Right click on Wireless network connections then hit the properties button. Click on Wireless networks tab and under the Preferred networks highlight the name of your wireless network then hit the properties button. Click on the Authentication tab and make sure that the Enable IEEE box is not check.
If you don't have WEP security enabled on the router and changing channels didn't help to fix the problem you may try to enable the wireless security on the router. To enable WEP on the router follow the steps below:
1. Open your default browser and enter the following IP address into the address bar:
2. When prompted for a username and password type “admin” on password, unless you have previously changed the password of the router, and hit OK. This will bring you to the Setup page of the router.
3. Depending on the firmware of the router. Click on the WEP Key Settings button. Or you can click the Wireless tab and select Wireless Security. Or you can click the Security Tab and select Wireless.
4. From the WEP/Security Settings window, you may enable 64 or 128 bit WEP then enter your Password on the Passphrase field and click on Generate. Make sure to copy the characters on Key 1-4 on a piece of paper before you hit APPLY. You will need this once you enable WEP on the wireless PC’s. Also take note that if you enable 64 or 128 bit on the router, this should be the same WEP level that you will enable on the wireless cards.
If it still doesn't work try to uninstall and reinstall the driver of the wireless adapter. You may try to use the latest driver of the adapter that was available on our website. If you are using Windows xp you don't need to install the WLAN utility for the card, install only the driver.
If it still doesn’t work you try to hard reset the router. If you will reset the router it will turn to the factory default settings of the router and you need to reconfigure it.
To reset the router to factory default 1] Press and hold the reset button for 30 sec., after that 2] Unplug the power keep holding down the reset button for another 30 sec. 3] Then, plug back the power keep holding down the reset button for 30sec., after that 4] Release the reset button. 5] You need to reconfigure the router again and that should correct everything...
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Posted by Mark Gil on
NOTE: Before following the steps in this article, check if your wireless computers have stable connection when connected to other wireless networks (hotspots).
This article assumes that all wireless computers are experiencing intermittent wireless connection with the Linksys router.
Frequent wireless disconnection can be caused by different factors such as:
If you are experiencing frequent disconnection from the wireless network, it helps if you check the following factors, all of which can greatly affect your wireless signals:
your cordless telephone system (or even your neighbors'), or other nearby equipment. Try to change your router's channel to 1 or 11 (the default channel is 6) and restart the wireless computers.
Physical obstructions: Your router or wireless computers may be losing connectivity because of physical obstacles such as walls and floors. Try to move the equipment to different locations to find a better link.
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