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Start up error

Some users have gotten an error message similar to the following when attempting either to shutdown or restart Win XP:

STOP 0000009F, DRIVER_POWER_STATE_FAILURE
STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL

TechNet and the Microsoft Knowledge Base have numerous articles discussing this type of error condition; for example, these. As a review of these articles will show, these are commonly device driver problems, but may also be caused by troublesome software (such as the notorious CrashGuard), or a problem in a system service. MSKB article Q262575 discusses a shutdown problem of this type, known to exist in Windows 2000 due to a resource (IRQ) conflict, if you have PACE Interlok anti-piracy software installed. This problem may occur in Windows XP as well.
Microsoft advises the following as one approach to these problems: Restart the computer. Press F8 during the restart and select “Last Known Good Configuration.” If you catch the problem when it first occurs (meaning you likely have installed only one or two drivers or new service), this will return you to a previous working condition. (Would System Restore accomplish the same thing? I don’t know, and don’t have a broken system to test it on.)

Microsoft reported similarly that these STOP code error message occur when Windows XP is trying to shut down devices. He says that he has seen this twice: once with Logitech Quickcam installed (with an unsupported driver), and once with a USB DSL modem that would hang if it wasn’t disconnected before shutdown.

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Aspire One netbook BSoD


Those error codes don't really mean very much to the general consumer, but blue screens of deaths are caused by bad RAM memory in your computer, not viruses. I'm going to take a guess that your computer is either several years old and/or it constantly get quite warm? Heat can shorten the life of computer components by quite a bit. You may need to get one of your RAM cards replaced to solve this issue.

There's a free program called Memtest86 that you can run to determine if this is the case. It will scan all your memory and look for bad sectors. You can download it here: http://www.memtest86.com/ and burn it to a CD. What it does is create a bootable CD that will execute the program as the computer turns on to scan all the memory. There are full instructions on their website. The process can take an hour or two depending on how much memory your computer has, and if it turns up any bad sectors then you know what your problem is.

A computer can run with bad sectors in the memory, but it makes it unstable that it will keep bluescreening, so if you have bad sectors in your memory it might be better just to replace the RAM. Luckily, this isn't too expensive. For instance, if your computer has 4GB of memory, it probably has 2 2GB RAM cards installed. You can get a 2GB replacement notebook memory for, I'd say $30 or $40. Installing RAM is very simple, and if you're willing to install it yourself, it won't cost you more than that.

Dec 06, 2012 | Acer Aspire One Netbook 8.9" Notebook

1 Answer

my computer restarts when i turn off the computer


Most Win XP shutdown problems reported thus far have been that it reboots when shutdown is attempted. This may be a global symptom emerging from several distinct causes, because, by default, XP executes an automatic restart in the event of a system failure. Therefore, more or less anything compromising the operating system during the shutdown process could force this reboot.
Disabling the “restart on system failure” feature may permit the exact cause to be isolated: Right-click on My Computer, click Properties, click the Advanced tab. Under “Startup & Recovery,” click Settings. Under “System Failure,” uncheck the box in front of “Automatically restart.”
Here are some of the things that may have produced this reboot-instead-of-shutdown symptom. Please refer below and perform the steps which are appropriate to your situation:
  • By now, the Roxio/Adeptec Easy CD / Direct CD software is well documented as being the major cause of this undesirable shutdown behavior. SOLUTION: Roxio has released new drivers (here) to solve this problem in both the Platinum and Basic editions of Easy CD Creator 5. As expected, at least half of the Win XP shutdown problems went away with the release of these patches.

    One warning about this patch comes from correspondent Bert Smith: Be sure to read the directions! “Roxio Easy CD Creator Platinum 5.0 can be a real hassle to get working under Win XP,” Bert wrote, “and there is the risk of your computer not booting if you blindly go ahead and install it without first consulting the Roxio Web site.” Bert also mentioned that Roxio’s “Take Two” backup program (normally part of Easy CD Creator 5 Platinum) is uninstalled when the Roxio patch is applied.

    • Direct CD. Many Easy CD users (but not all) found that installing Easy CD 5.0 does not cause the shutdown problem, provided they do not install the Direct CD component.

    • UDFRINST. Several people solved this reboot-on-shutdown problem by deleting the UDFRINST file. This file is part of the Roxio CD-RW software for systems not using Direct CD.

    • CDRALW2K.SYS. Correspondent Larry Blumette identified the CDRALW2K.SYS file (version 1.0.0.1048) as the Roxio file causing his shutdown problems and error conditions. When he deleted or renamed this one file, his problems went away. (Of course, you lose your CD functionality that way, too.)

    • Video Pack 5. Roxio’s Video Pack 5 causes the same problem because it contains includes the main parts of Easy CD 5. SOLUTION: Uninstall Video Pack 5 and also delete CDRALW2K.SYS (Tip from Christian Männchen). However, this solution may also have the side-effect of disabling access to your CD or DVD drive. SOLUTION TO THE SIDE-EFFECT: Apply one of the repair methods in MSKB Article 270008, Code 31 Messages Occur After Removing Adaptec Easy CD Creator 4.02c in Windows 2000 (Tip from Peter Kingsley).

  • Whether or not APM is enabled makes a difference — but the effect could go two ways. Some users report that XP reboots on shutdown if APM is enabled, but shuts Windows down just fine if APM is disabled. Other users report exactly the opposite behavior. According to Jack Dunne, this is similar to a known Windows 2000 problem. The issue seems related to the computer’s specific hardware or BIOS — so, as with all NT operating systems, stick to the Hardware Compatibility List where possible.

  • USB Connections As can be seen from remarks in the Misc. Hardware Issues section below, several different USB-related issues can impact shutdown. One of the most concrete examples was a “reboot on shutdown” problem contributed by correspondent Rick Bross. If his several USB devices (PDA cradle, flash card reader, etc) were plugged into the motherboard’s USB ports, his computer would reboot on an attempted shutdown; but when, instead, he plugged them into an external USB 2.0 hub, shutdown went just fine. (This was with Win XP Professional SP1 on a Supermicro X5DAE dual Xeon motherboard. The same devices plugged into an Asus A7M-266D dual AMD 2000MP system on the same OS worked without problem.)

  • “Wake on” power settings Power-management settings that have the computer “wake” on LAN, USB, modem, or (for that matter) probably anything else may also trigger a restart after shutdown. Correspondent Simon Wei provided this tip after a friend of his found an old old Logitech USB mouse would trigger “wake on USB” after every Windows shutdown. Their solution was to remove that particular mouse and all worked fine. The principle is much more far-reaching than this one example.

  • Hidden “wake on” power settings If you have an Ethernet card integrated into your motherboard, you may have hidden “wake on” settings that are harder to find. Site visitor Jim Porter found that his Asus P5GDC-V Deluxe motherboard had a “wake on” setting in Device Manager | Properties | Advanced rather than in the BIOS or Power Management settings. (The Asus P5AD2 and P5GD2 boards have this also.)

  • Y-SB3 Logitech Internet Keyboard can also cause this problem. If you use it as a simple generic keyboard, there’s no problem; but, if you install the Key Commander software that drives the special Internet functions, Win XP will restart instead of shut down. Unfortunately, Logitech has decided that they will not be updating this driver for this keyboard. (Tip from Jan K. Haak.)

  • Logitech MouseWare 8.6. Windows reboots when shutdown is attempted. The software caused a BSOD with KBDCLASS.SYS. Removing the software solved the BSOD the problem. (Tip from Pablo Cheng.) MouseWare 9.0 and 9.1 also have been linked to reboot-instead-of-shutdown in Win XP. Removing the software resolves the problem. (Tip from Aswin Kindts, Greg Williams, and others)

  • Webstar DPX USB cable modem. In the one case known to me, the problem was solved by switching the modem’s connector from the USB 1.1 port on the motherboard to the USB 2.0 PCI card. (The modem was provided by Telewest Broadband, manufactured by Scientific Atlanta.) (Tip from Ann L. Goonan.)

Jul 03, 2010 | Computers & Internet

1 Answer

STOP C0000221 erro de hardware desconhecido systemroot system32 ntdll.dll


You may receive one of the following stop error messages while working on your Windows XP computer.
STOP: C0000221 unknown hard error
Path\File_nameSTOP: 0xC0000221 unknown hard error
C:\Winnt\System32\Ntdll.dll (or another specific file or driver)
STOP: 0xC0000221 STATUS_IMAGE_CHECKSUM_MISMATCH
Path\File_name
Note: The error message may be discussed in many different formats-blue screen or message box. It depends on when the corrupt file was detected.
Similarly, you may receive the following STOP messages when a critical system file fails to load on your Windows NT and Windows 2000 computer.
STOP: C0000221 unknown hard error
<path>\<file_name>STOP: 0xC0000221 unknown hard error
c:\winnt\system32\ntdll.dll
Note: Some other drive may also be given in the message.
On Windows 2000 the following error message may display:
STOP: 0xC0000221 STATUS_IMAGE_CHECKSUM_MISMATCH
<path>\<file_name>
You usually face this problem when an incorrect driver for one or more hardware is installed on your system. For instance, the error messages described above are displayed when you install a millions of instructions per second (MIPS) driver on a x86 system.
Cause of the Error
This error occurs if the file given in the error message is damaged.
Your Windows XP operating system checks the following files for integrity during system startup:
  • All driver files, excluding the files that loaded using the system loader to start your system .
  • All DLL (Dynamic Link Libraries) on the system. These include, Graphics Driver Interface (GDI), User, Ntdll, Crtdll, Shell, Kernel and several other DLL files on the system.
  • On Windows NT and 2000 computers, all DLLs loaded in the Window server address space are also checked.
The problem may also occur if an Iomega Zip drive is connected to the same cable as your hard disk drive.
Resolution Method
You can resolve this issue by removing the corrupt driver from your computer and then reinstalling a fresh and healthy copy of the driver. You may need to use the Device Manager utility to remove the driver. It is recommended that you clean your registry with the help of a reliable tool, such as RegGenie to ensure that all entries related to the uninstalled driver are removed from the system. After you have completely removed the corrupt driver, restart your system and install a fresh copy of the driver on the system.
If this step does not resolve the problem, you may have to reinstall Windows XP.
It is recommended that you regularly clean your registry with the help of a registry cleaner tool and perform antivirus and antispyware scan using tools, such as Antivirus Plus and StopZilla to prevent such errors from occurring on your system.

GOOD LUCK :-)

Feb 03, 2010 | Intel Computers & Internet

1 Answer

insataling windows xp problms


i believ ur using 32 bit operating system.change the boot sequence by pressing F12 at restart and select cd/dvd rom option while the windows cd still inside the drive,,format the c drive completely{if possible format the whole hdd} and then reinstall the windows os xp..i hope it will work fine,,just follow the screen prompts very very carefully and u will find everything mentioned,,best of luck

May 14, 2009 | HP Compaq Presario CQ60Z Notebook

1 Answer

Computer restarts on shutdown


If your computer constantly restarts while you are using it, or if you are trying to shut down the computer after it has stopped unexpectedly, click to clear the Automatically restart check box. If you clear this check box, you receive an error message when the computer stops responding. This error message may describe the cause of the problem. You can also review the system log in Event Viewer to view the critical stop error that occurs when the computer restarts.

  1. Click the Start button, right-click My Computer, click Properties, click the Advanced tab, and then click Settings under Startup and Recovery.
  2. Under System Failure, view the Automatically restart check box. If the Automatically restart check box is selected, Windows automatically restarts if the computer stops unexpectedly.
Thanks & Regards
Nandu :)

Mar 25, 2009 | MSI Computers & Internet

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