Tip & How-To about Toastess The Storm Electric Kettle
Leakage problem at the bottom? Toastess International Kettle Model: TJK-103 120V, 60 Hz, 1500 W She was complaining that our kettle was leaking a bit at the bottom. Warranty is over. Here is what I did to fix the problem. Unplug the kettle and empty it completely. Remove excess residual water inside. Remove the bottom cover by removing the screws holding it. Gently remove the plastic ring screwed in place. Now you will be able to put your hand inside the kettle and push the bottom out, toward the outside of the unit. Take out the rubber seal and clean it. Ours was full of fine residue? Gently dry it out and lube it with tiny bit of silicon. Clean the inside part of the kettle before putting everything back together. Make sure that you don?t squeeze any wires inside. With a lot of patience, put everything back in place. Make sure that the seal is perfectly installed. You can see it looking trough the plastic. Kettle is now fixed and she is happy! ;-)
Unfortunately it's unfixable. A few recent Philips models do it as well and it's worst in hard water areas. Basically the cause is that a tiny bit of water gets into the bottom seam each time the kettle is used and leaves a residue behind when it dries out. Over time, the residue builds up and forces the seam apart so the leak gets worse.
All you can realistically do is hope that it's still under warranty and demand that Krups replace it, preferably with a different model. If they won't then you may have to exert whichever consumer rights exist in your country, but one way or another you need to stop using your kettle (it's dangerous!) and replace it with another.