Tip & How-To about Cell Phones

How to fix a faulty Blackberry rollerball/trackball

There are a few relatively simple solutions to fixing a faulty Blackberry rollerball/trackball.

Compressed Air

Spraying some compressed air on the ball and round the sides of the ball can sometimes loosen the compacted dirt & dust on the rolling mechanism.

You can pick up compressed air from your local hardware store.

WD40

Spray a tiny amount of WD40 on a cotton bud and rub it onto the rollerball. This can free up the mechanism and lubricate it.

Removing and Cleaning the Rollerball/Trackball

  1. Using a small flathead screw driver gently prise the silver ring around the rollerball from the top (be extremely careful as the catches are made of plastic and can break easily)
  2. The rollerball module should come out with easy
  3. Using a clean paint brush, gently brush the inside of the Blackberry where the module came from
  4. Using a toothbrush clean the rollerball module gently around the rollers on the underside and also clean the actual rollerball
  5. When replacing the rollerball module it will only fit one way so don't worry about putting it in upside down
  6. There are three plastic catches on the silver ring, there should be one at the bottom & two at the top. Line them up on the phone and press it back in place gently.


Replacing the rollerball/trackball

Sometimes the mechanism or the rollerball can be come damaged and cleaning will not solve the problem. In this case you can replace the rollerball by following the instructions above about cleaning and purchase a replacement rollerball from eBay or one of the other countless online stores that see Blackberry parts.

I would always recommend that you buy genuine Blackberry replacement parts as these are usually of a higher quality than copies.

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2 Answers

NEED HELP SETTING VOICEMAIL.TRACKBALL IS STUCK, GOES LEFT,RIGHT,& DOWN,NO UP.NEED INSTRUCTION MANUAL.


You can download the user manual (as well as other guides) here:

http://docs.blackberry.com/en/smartphone_users/subcategories/?userType=1&category=BlackBerry+Smartphones&subCategory=BlackBerry+Tour+9600+Series


If the trackball won't go in one direction, try putting one drop of denatured alcohol onto the trackball and then moving it all around, that should fix it. If it doesn't, lift the trackball up slightly -- very gently -- with the blade of a small pocket knife and blow compressed air underneath it.

Jan 22, 2011 | RIM BlackBerry? Tour 9630 Smartphone

1 Answer

the ball on the blackberry tour smartphone want scroll at all


Hi, your trackball is probably just dirty from use. You can try spraying compressed air into the gaps around the ball and see if that makes a difference. If it still won't scroll (or scroll well) you can gently pry the ball up a little bit with a pocket knife or small screwdriver and spray air underneath it. That should get it moving again!

Dec 20, 2010 | RIM BlackBerry 8800

1 Answer

I have blackberry 9630 tour trackball is not working upside rest sides its fine please help me out.


The trackball will move down and to the sides, just not up? Try blowing some compressed air into the gap around the trackball from all sides.

Sometimes the trackball gets sticky from food particles or dirt from your fingers. Wipe it clean with a dry lint-free cloth and see if that makes a difference.

If it still won't go up, there may be dust or dirt particles underneath the trackball. Get a thin strip of paper and try to work it in around the trackball to loosen any dirt or debris. Then blow the compressed air again to remove any dirt found.

Jul 11, 2010 | RIM BlackBerry Pearl 8100

2 Answers

blackberry 8330 trackball sticking


Your trackball has dirt or more commonly dust in it. You will have to roll it and move it around like crazy to get the dirt out. You can also try blowing while turning.

It is not easy to get it out but when you do it willl work just fine.

Aug 30, 2009 | RIM BlackBerry? Curve 8330 Cellular Phone

7 Answers

blackberry rollerball


Hi guys I have the solution. I think all your trackballs are stuck. If you cant move it, take the silver ring off with a knife, take off the trackball and put rubbing alcohol on it wth a Q - tip until it works. Can some1 help me? My problem is titled My blackberry pearl wont load up.

May 16, 2008 | RIM BlackBerry Pearl 8100

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