Tip & How-To about Office Equipment & Supplies

How to reset drum message after replacement on brother printers

Does your brother printer or fax machine have bad printing such as dark blurry pages or your machines says replace drum then follow these instructions. When you replace the drum unit with a new one reset the drum unit counter by following the instructions below:

  1. Turn the machine’s power switch back on.
  2. Press Menu => Machine Info. => Reset Menu.
  3. Press the Up or Down Arrow key to choose Drum.
  4. Press OK.
  5. Press 1 to reset the drum unit counter.
  6. Press Stop/Exit.

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2 Answers

how do I fix blurry print


Blurry prints can come from a couple of things. However with most issues relating to blurry prints on laser prints the following needs to be checked.

1) Is the paper damp - Try opening a new ream of paper and try printing to clear it.

2) Is the toner unit incorrectly installed or remanufactured with incorrect toner - Try replacing the toner cartridge.

3) Is the drum past it\'s use - If your machine has been reading drum near end or replace drum then it has reached or reaching maximum page count for the drum. Replace the Drum unit.

4) Are the reflecting mirrors dirty - Check inside the machine when you have the toner and drum unit out and see if you can see a narrow indentation above where the drum sits in the machine(Normally about 15cm long by about 8mm wide with rounded ends). Carefully clean this indentation with a lint free cloth.

Sep 05, 2014 | Brother HL5470DW - HL-5470DW Wireless...

1 Answer

print out of faxed copies are too dark AFTER the first 3


You need a new drum unit. The built-in cleaning blade has worn out.

Apr 11, 2010 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Printed pages look terrible...


I'm more familiar with HP printers, but it sounds like a fuser is bad. The fuser effects print quality as well. If you've replaced the toner, as you have.

Apr 24, 2009 | Sharp FO 5550 Plain Paper Laser Fax

1 Answer

incoming fax quality


Are you using genuine Brother supplies? Generic supplies are the main reason for print quality issues. Have you ever changed thr drum unit ? Expensive! You can buy a new machine and get a new drum and toner for a little bit more.

Oct 22, 2006 | Brother IntelliFAX 2800 Laser Fax

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