Please try to check your printer spooler which is responsible in spooling the paper and also the feeder. Check it to ensure and examine if the said components are still functioning or in good condition and still 100% - 90% Operational. If you find it that it does not operate properly then please find a technician or a computer shop that specializes the printer and let them fix the problem and replace the defective components. Also try to see the paper you insert if it is the prescribe one or not. Please follow the prescribe or recommended paper to be used.