Tip & How-To about Computers & Internet

How to fix cd/dvd rom error code 39

FOR WINDOWS VISTA & WINDOWS 7

1. Goto Start >All Programs. >Click Accessories, and then click Run.

2. Type regedit, and then click OK.

3. In the navigation pane, locate and then click the following registry subkey:HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}

4. In the right pane, delete UpperFilters & LowerFilters.

5. When you are prompted to confirm the deletion, click Yes > Exit Registry Editor > Restart the computer and issue is fixed

FOR WINDOWS XP

1. Goto Start and open RUN

2. Type regedit and hit the enter key to open it.

3. In the navigation pane, locate and then click the following registry subkey:HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}

4. In the right pane, delete UpperFilters & LowerFilters.

5. When you are prompted to confirm the deletion, click Yes > Exit Registry Editor > Restart the computer and issue is fixed

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1 Answer

my acer 4315 isnt seeing cd rom


Hi,

It happens when the Software that is not Windows Vista capable (such as printer software, CD burning software, and games) may have modified the registry to cause the optical drive to not function.

Please follow the steps below:

1.From the Windows Vista default Start menu, point to All Programs, Accessories, and then clickRun.
2.In the Run dialog box, type: Regedit. Click OK.
3.In the User Account Control dialog box, click Continue.
4.In the Registry Editor window, locate and then click to select the following registry subkey:HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}
5.From the File menu, click Export.
6.In the File name dialog box, type: Savedkey, and then click Save.
7.Click the REG_MULTI_SZ data type UpperFilters file, and then from the Edit menu, clickDelete. When you are prompted to confirm the deletion, click Yes.
8.Click the REG_MULTI_SZ data type LowerFilters file, and then from the Edit menu, clickDelete. When you are prompted to confirm the deletion, click Yes.
9.In the Registry Editor window, from the File menu, click Exit.
10.Shut down Windows® and restart the computer.

Thanks and regards,

Anil.B.R

Sep 07, 2010 | Acer Aspire 4315 Notebook

1 Answer

changed batters in mouse. Now doesn't work. No


1.Make sure that you have inserted both the required batteries (New batteries) into the wireless pointing device and that they are positioned in the correct direction.
2. Resync the mouse.
3.If you do not have the resync button follow the next step
4.Test the device on a different computer
If the issue continues to occur, test the mouse on a different computer in a different environment. If you can replicate the problem in a different environment, you may have a defective device. If this is the case, see the "More Information" section for information about how to contact Microsoft Supplemental Parts to obtain a replacement device.
5.Test the mouse by using the Mousinfo diagnostic tool
The Mousinfo diagnostic tool is installed together with the IntelliPoint software. If you do not have this software, you cannot open the tool.

To install the IntelliPoint software, visit the following Microsoft Web site:
http://www.microsoft.com/hardware/download/download.aspx?category=MK
6.To open the Mousinfo tool, follow these steps.

* Windows Vista or Windows 7
1. Click Start
Collapse this imageExpand this image
Start button
.
2. Click All Programs.
3. Click Accessories.
4. Click Run.
5. In the Open box, type mousinfo, and then click OK.
* Windows XP
1. Click Start.
2. Click Run.
3. In the Open box, type mousinfo.
4. Click OK.
6.Click the mouse buttons to check whether the button clicks are recognized as UP and DOWN commands in the tool. If the mouse buttons are not recognized, you may have a defective device. If this is the case, see the "More Information" section for information about how to contact Microsoft Supplemental Parts to obtain a replacement device. However, the best way to determine whether the device is defective or damaged is to try the device on a different computer.
7.Uninstall any conflicting mouse software
If you have any other mouse software that is installed, such as Logitech or touchpad software, that software may conflict with the IntelliMouse software. To uninstall the other software, follow the appropriate steps for your version of Windows.
8. 1.
* Windows Vista or Windows 7

Open Programs and Features in Control Panel. To do this, follow these steps:
1. Click Start
Collapse this imageExpand this image
Start button
.
2. In the Start Search box, type appwiz.cpl.
3. Press ENTER.
Collapse this imageExpand this image
User Account Control permission
If you are prompted for an administrator password or for confirmation, type the password, or click Continue.
* Windows XP or earlier versions of Windows

Open Add or Remove Programs in Control Panel. To do this, follow these steps:
1. Click Start.
2. Click Run.
3. Type appwiz.cpl.
4. Click OK.
2. Find any other mouse software in this list, and follow the instructions to remove the software.
3. Restart the computer.
9.If the issue continues to occur-Remove and reinstall the IntelliPoint software

1. View the list of programs that are installed on the computer. To do this, follow the appropriate steps for your version of Windows.
* Windows Vista or Windows 7

Open Programs and Features in Control Panel. To do this, follow these steps:
1. Click Start
Collapse this imageExpand this image
Start button
.
2. In the Start Search box, type appwiz.cpl.
3. Press ENTER.

Collapse this imageExpand this image
User Account Control permission
If you are prompted for an administrator password or for confirmation, type the password, or click Continue.
* Windows XP or earlier versions of Windows

Open Add or Remove Programs in Control Panel. To do this, follow these steps:
1. Click Start.
2. Click Run.
3. Type appwiz.cpl.
4. Click OK.
2. Remove Microsoft IntelliPoint. To do this, follow the appropriate steps for your version of Windows.
* Windows Vista or Windows 7
1. Click Microsoft IntelliPoint.
2. Click Uninstall/Change.

Collapse this imageExpand this image
User Account Control permission
If you are prompted for an administrator password or for confirmation, type the password, or click Continue.
3. Click Yes to confirm that you want to remove the program.
* Windows XP
1. Click Microsoft IntelliPoint.
2. Click Add/Remove.
3. Click Finish.
4. Click OK.
3. Restart the computer.
4. Download and install the latest version of the IntelliPoint software. To do this, visit the following Microsoft Web site:
http://www.microsoft.com/hardware/download/download.aspx?category=MK (http://www.microsoft.com/hardware/download/download.aspx?category=MK)


Mar 21, 2010 | Logitech 3-Button Cordless Optical Scroll...

1 Answer

windows vista


1. Disable Windows Update
a. Click on start
b. Click on all programs
c. Click on accessories
d. Click on Run
e. Type services.msc and press ok
f. Right click on "Windows Update"
g. Click on stop (Windows Update is now disabled)
2. Rename Software Distribution folder
a. Navigate to: C:/Windows/
b. Find the folder named: “SoftwareDistribution”
c. Rename that folder to something like “SoftwareDistribution.old”
d. Create a new folder called “SoftwareDistribution”
3. Enable Windows Update
a. Click on start
b. Click on all programs
c. Click on accessories
d. Click on Run
e. Type services.msc and press ok
f. Right click on windows update
g. Click on start
If you are unable to find Software Distribution Folder, follow these steps before #2 above.
1. From the explorer window press the Alt key to view the file menu.
2. Click Tools
3. Select Folder Options
4. Select the View tab
5. Select “Show hidden files and folders”
6. Remove the selection from “Hide protected operating system files”
7. Click OK

Restart your PC and you should be good to go!

Jan 09, 2008 | Microsoft Windows Vista Ultimate Edition

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