Tip & How-To about Computers & Internet

How to effectivelly do a Virus Scan

To Effectivelly scan for viruses in your PC, you should turn off the System Restore, for the following two reasons.

1) It may have the backup image and settings for the virus effects on the computer and may get back those after a successful virus removal, and you will again be effected with the same virus.

2) The folder where system restore data is saved is System Volume Information, this folder is no accessible by Antivirus for scanning as they are blocked by the O/s. When you disable the System Restore, you can help your Antivirus to scan on those folders also, where virus can be hidden.

A good virus never comes to the front to infect your computer, it stays in the back and send its ddeployments to infect and harm your computer.

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identity safe is gone on Inspiron 15-R laptop

Correction The Identity Safe is still there, the data contained in it is gone.

This is a problem that has many possible causes. It can not be sorted out in one step.


1) Run a Full Virus Scan
2) Run Scan Disk
3) Run Disk Defrag
4) Run Memcheck from the dos prompt

If all results are ok run System Restore or Restore from a System Backup.

If the Virus Scan shows a Problem than follow the onscreen instructions to clear the problem.

If the Disk Scan shows a problem than you can ether follow the onscreen instruction to clear the problem if it is a software problem (usually requires format of the hard drive, so backup your data) or if it is a hardware problem you may need to buy a new Hard Drive.

If Disk Defrag shows a problem you need to replace the Hard Drive.

If Memcheck shows a problem you need to replace your RAM, however this is unlikely unless you are getting BSOD's on a regular basis.

Feel free to contact me for further instruction.

Dec 11, 2013 | Dell Computers & Internet

2 Answers

shut down

Possible corrupt operating system. The cause of corrupt operating system is Windows file corrupted or virus infected Windows.

Solution corrupt Windows files:
1. START - All Programs - Accessories - System Tools - System Recovery Options - System Restore (restore to the date when the OS is still normal)
2. START - All Programs - Accessories - System Tools - System Recovery Options - System Image Recovery (restore using a backup system that you created)

Solution files corrupted due to virus infected windows
Update anti-virus and virus scan (if the virus is detected, the primary action = repair, secondary action = quarantine). Then repair the operating system with System Restore or System Recovery Options.
If the operating system infected with virus (virus infected not long ago), the best solution is to use System Restore. Restore to a date when the windows are still normal.

Nov 13, 2011 | Toshiba Computers & Internet

2 Answers

i have been told i have a trojan running in the background it is slowing my laptop down i have the recovery disc i understand how to use it my problem is how to keep all my software programs,photos,internet contacts etc

You can download "malwarebytes anti-malware" on this page:
Download and install it, update and run a scan. Follow steps to cleaning.
If this helps or solves the issue, please rate it and give a testimonialfor my response.

Mar 02, 2011 | Lenovo IdeaPad Y530 PC Notebook

2 Answers

can't restore to factory spects

Beat me to it pontelemon.....lol.

Just as the Guru said and mine is...see below.

Restore and recovery
The restore and recovery features allow you to restore or recover the system
from a factory default image, from a user created image, or from previously
created CD and DVD backups. You can also reinstall applications and drivers for
your Acer system.
1 Press <Alt> + <F10> or select Acer eRecovery Management from the
Empowering Technology toolbar to start Acer eRecovery Management.
2 Switch to the restore and recovery page by selecting the Restore button.
3 Select the backup point you would like to restore from. You can also
choose to recover the system from a factory default image, recover from a
previously created CD/DVD or reinstall applications and drivers.
4 Follow the instructions on screen to complete the process.

Apr 09, 2009 | Computers & Internet

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