Tip & How-To about Washing Machines

Replacing a Door Latch

This advice is for replacing the door latch on the Kenmore Elite, Whirlpool Duet and Maytag epic FRONT LOADER washing machines.

1. Unplug washer.

2. Remove the outer portion of the door bellow. This is the gray rubber boot around the door. Feel around the edge of the door bellow where it attaches to the front of the washer. You will find a wire retaining hoop in the seam between the rubber and the front case. Follow this wire hoop to the bottom of the door bellow and you will find a tension spring. Carefully, stretch this spring apart and remove the wire hoop.

3. Pull the rubber bellow from the door facing on the front of the washer being careful not to rip or tear it. Once removed, fold the rubber backwards inside the drum so you can access behind the front panel. DO NOT remove the rubber bellow from the wash tub.

4. The door latch assembly is located behind the front panel of the washer on the right hand side. Locate and remove the three screws on the washer front that hold the door latch assembly in place. The whole assembly should come free from the washer front and be held by a plastic mounting bracket and several wire connectors.

5. Carefully remove the latch assembly from the plastic mounting bracket BEFORE attempting to unplug any wires. It makes it much easier to access if you do.

6. Unplug the wire connectors using care not to break any of the wires. You may want to write them down, but I believe they will only plug into their respective slots.

7. Remove the old door latch and install the new one in the reverse order of the steps I just presented to you. Plug the wires back in first, then place the whole assembly back into the plastic mounting bracket, and then reattach to the front of the washer.

8. Now, when you get the reinstalling the rubber door boot, you may want to get the assistance of a second pair of hands as it can be difficult sometimes to manipulate the wire retainer back into place. Carefully reattach the rubber bellow to the door facing on the front of the washer first.

9. Starting at the top of the door bellow at the 12 o'clock position begin inserting the wire hoop back into the groove. Work your way around with both hands to the 4 and 8 o'clock positions. (This is where you could use those second pair of hands). While holding a slight downward tension on the wire hoop to keep it in place, pull the tension spring apart enough to snap the remaining part of the hoop into place at the bottom. Once you've completed these steps make sure the door closes and latches properly. NEVER slam a door with an electronic latch. They can break easily.

Now plug the washer back in and test operate.

NOTE: You can run diagnostics on these washers by referring to the tech sheet provided by the manufacturer. The tech sheet is located behind the lower panel under the door, or along the interior cabinet walls. Included, are instructions on how to run diagnostics and troubleshooting tips associated with the list of fault codes. It is recommended that this tech sheet remain inside the washer to prevent it from being lost.


Good luck and I hope this information is helpful.

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2 Answers

Control locked is lit up and not allowing me to start another load of laundry. What do I do?


Please avoid answering questions of which you know NOTHING.



This advice is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Frigidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your specific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.
(tip courtesy JS Rock)

Thanks for using FixYa

Feb 22, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Drive Belt Installation on a Whirlpool Duet or Kenmore Elite Front Loader


Thanks for this helpful information! I noticed that the drum pulley is very wobbly, yet the holding bolt is tight, is this normal? Should the pully be firm and not wobble or rotate?

Sep 30, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

locked light is on


If you are referring to the Control Lock on a Whirlpool Duet, Kenmore Elite, or Maytag Epic series front loader, this is actually a safety feature that enables the consumer to lock the control panel to prevent children from manipulating the controls and accidentally starting the appliance.

With the lock on, the control panel is disabled and you cannot use any of the controls, except the button to unlock it. It can inadvertently be set following a power outage, leaning against the control panel, or pressing and holding the wrong button. This is usually not an indication of a malfunction.

If this is a Whirlpool manufactured appliance (such as Kenmore Elite, Maytag Epic or Whirlpool Duet), the following link explains how to lock/unlock this feature:

http://www.fixya.com/support/r3608801-control_panel_lock


These instructions are also printed on the front panel of the appliance and in the owner's manual.

If this does not correct your problem, then you may have a more significant problem other than a simple operator control button issue (such as an operator console problem or main control board issue). Please post back and let me know if you need further assistance.

Aug 15, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

FDL error code


"Fdl" is an error code for Whirlpool Duet and Kenmore Elite HE front loader washers. I'm not sure if this error codes also applies to the new Maytag models. I believe Whirlpool has taken over the manufacturing of some Maytag appliances, but I'm not sure. If you've only used the washer a few times, and have not slammed the door, overloaded the washer and have been following the your owner/operators manual recommendations, then you need to get in touch with the retailer and/or manufacturer and request a service call. Your washer is still covered under a limited manufacturer's warranty that covers failed components for the first year. In many cases, attempted repairs or disassembly by the consumer can void the warranty. To answer your question: Sometimes components fail for unexplained reasons. It could have been a bad part that came from assembly defects and/or shipping damage. The only way you could have created this problem is by slamming the door or overloading it to the point where it stresses the door when closing it. I hope this answers some of your concerns.

Jun 12, 2008 | Maytag EPIC MFW9700S Front Load Washer

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