Tip & How-To about Office Equipment & Supplies

Can't print: Documents Stuck in Queue

When a printer document does not print and all cables are securely connected, usually this due to the print spooler. This is a service that is language that tells the printer to print when you select the option to print.

In order to get a document to print there are just a few steps to follow.

For Windows XP:

Click on start button
Then select run
In the run box type <cmd>
(This will get you into the command prompt)
Once in the command prompt you want to type <net stop spooler>
That will stop the spooler service from running.
Now type <net start spooler>
It will then show this service has been started successfully.

Now select your document and reprint what you had originally planned.

For Windows Vista:

Click on Windows Logo
Then select run
In the run box type <cmd>
(This will get you into the command prompt)
Once in the command prompt you want to type <net stop spooler>
That will stop the spooler service from running.
Now type <net start spooler>
It will then show this service has been started successfully.

Now select your document and reprint what you had originally planned.

*NOTE* You will get "access is denied" in Windows Vista because of security features if you do not already have full rights.

In this case:

Click on start
Click on programs
Click accessories
Then right click on command prompt
Select Run As Administrator
Then just press Continue.
Now you have full rights to your computer to stop and start services.

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2 Answers

will note delete documents


If you're using Windows, it could be due to the pc's Print Spooler service not running. Please try the steps below to fix the problem:
  1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)
  2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.
  3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

Try to print a document again to verify that the problem is fixed.

Feb 10, 2012 | Lexmark Platinum Pro905 multifunction...

1 Answer

lexmark interact S605 has document blocking any further printing and even when I have unblocked previously the next document still blocks


If you're having problem with print jobs getting stuck in the print queue, it could be due to your computer's print spooler service not running. Try the steps below to fix the problem:
  1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)
  2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.
  3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

Try to print a document again to verify that the problem is fixed.

Feb 09, 2012 | Lexmark Interact S605 All-in-One Color...

1 Answer

print spooler not running. Dont know whether its connected but ive just had live help from microsoft for sound problem


Hi!
If you are receiving SPOOL.SVC or PRINT SPOOLER ERRORS when trying to uninstall/reinstall your printer, or when trying to print a document or access the printer properties, please follow the steps below.

The following are examples of some of the messages you may be receiving:

Spool.svc is not running. Make the service active and try again.
Printer Properties cannot be displayed. The print spooler service is not running.
Printer cannot be removed. The print spooler service is not running.
Windows cannot print due to a problem with the current printer setup.
(When clicking Add Printer) Operation could not be completed.

NOTE: Only these types of errors warrant the troubleshooting steps clearly defined below.

Resolution:

SPOOL.SVC is an operating system function which carries files through the operating system for printing. It must be STARTED (active) to be able to print or access any printer's functions. This file usually starts automatically with Windows, however operating system issues may cause it to become stopped. You cannot uninstall or reinstall a driver while this service is stopped.

Please try the following to start the service again:

1) Click on START, right click MY COMPUTER, left click MANAGE.
2) On the left column, double-left click SERVICES AND APPLICATIONS, then click SERVICES.
3) Locate and highlight the PRINT SPOOLER on the list of Services.
4) Click START THE SERVICE.

If errors occur and the service cannot be started, there is another issue within the operating system itself.

Feb 16, 2011 | Lexmark X1190 All-In-One InkJet Printer

1 Answer

Printer Spooler Service not working


Reinstalling drivers usually fix this problem.

Reinstall drivers with printer connection cable unplugger, either using driver CD or download from the link below.

HP LaserJet 1020 Printer series - Download drivers

May 10, 2009 | HP LaserJet 1020 Printer

1 Answer

HP C1480


Please perform the below steps to clear the queue and print from the computer.

Before performing the below steps try to make a copy from the all-in-one to check the hardware functionality.

Remove the USB cable from the computer.

Now click on start --> control panel --> printers and faxes --> right click on the HP C4100 printer icon and delete all the pending documents.

Now again click on start --> run --> type services.msc and press enter --> locate print spooler in services window and right click on the print spooler and click on refresh or stop the spooler service and then restart the spooler.

Now open the printers and faxes folder, right click on the printer icon --> properties --> advanced tab --> enable print directly to printer and click OK.

Now connect the USB cable back to the computer and then try to print from the notepad and check for the result.

May 29, 2008 | HP Photosmart C4180 All-In-One InkJet...

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