Tip & How-To about Computers & Internet

External Usb Hard Drive Data Recovery

Have a external Hard drive? Does not power on or the computer does not find it? Do these steps below for your fix.

Folks I am going to demonstrate to you how to save your data on your failed external usb hard drive.

The Videos below will show you how to retrieve the hard drive out of a My book 1TB drive. This method can be used for all external hard drives as there all basically SATA drives.

1. You need a flat head screw driver.
2. You take the drive in your hand and you pry it open around the sides and back there are no screws on this drive.
3. Once you got it open you basically follow the steps below in the video and what you can do is put this hard drive inside of another case or directly into the computer.

The videos are kinda dark but you can basically see and hear what I am doing here folks.

When you follow my video's here you will have a fix as long as the drive is not crashed. Opening the drive up VOIDS the warranty for the drive so please if you have a warranty and care less about the data sent it back to the manufacture.

I hope you find these video's helpful

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1 Answer

i have bad sector in my wd external hard disk how can i fix it


Hello

Welcome to Fixya!!

If you have a look at the link below, you will be directed to a page which will give you step by step instructions on how to scan and recover bad sectors on your hard drive.

Feel free to let me know if you have any further questions.

Kind Regards
Lock123

Oct 06, 2011 | Western Digital Elements powered by WD 320...

1 Answer

Hi,\r\n When i plug in my Western Hard Disk WD4000ME, its detected by the system and all files are shown, but I cannot copy those files back to the system. It gives the following error:- "The requst could not be performed because of an I/O error" Please help. Regards/ Shashi


An I/O error indicates an issue with the device driver(s) that handle input/output processes such as copying files to/from hard drives, data in resident memory (RAM) waiting to be processed by the CPU or the controller chipset that handles the primary calls to/from the subsystems or a faulty hard drive.
Below are a few solutions that may help resolve the issue and allow you to transfer your files:
Before proceeding, you will need the following:
A. Computer B. External USB Hard Drive C. USB Cable D. RAM Module (Replacement, if necessary) E. Hard Drive (Replacement, if necessary) F. USB Hard Drive Enclosure (Replacement, if necessary) G. USB Cable (Replacement, if necessary)
Note: Solutions B/C apply only to Windows OS.
Solution A. Faulty USB Cable
1. Replace the USB cable. 2. Connect USB hard drive to the computer. 3. Attempt to copy a file from the drive. 4. If successful, copy additional files, as needed. If not successful, skip down to Solution B, step #1.

Solution B. Locked I/O Processes
1. Press and hold the power button on your desktop/laptop for about 10 seconds (or until the system has powered off completely). Then release the power button. 2. Make sure the USB drive is plugged in. 3. Wait another 10 seconds and press the button once again to power on the computer. 4. Once logged in, attempt to copy a single file from the drive 5. If successful, go to step #6. If not successful, skip down to Solution C, step #1. 6. Continue to copy files from the drive. Make sure to pay attention to what files (if any) prompt the I/O error message. If you receive an I/O error, skip down to Solution C, step #1.

Solution C. Motherboard Device Driver Installation/Update
1. Click on the "Start" menu and click on "Control Panel". 2. A new window will open, double-click on "System". 3. A new window will open, click on "Device Manager". 4. A new window will open, listed in the hierarchy are all the hardware components installed on the desktop/laptop. Look for any devices that display either a red "X", yellow "!" or yellow "?". These devices have either incorrect, incomplete or missing drivers/software and need to be installed, as they might be the root cause of the trouble. 5. If any of the above icons are present, perform a Windows Update by visiting the site below:
http://update.microsoft.com
Perform any updates available on the software and hardware side. 6. Restart your computer. 7. Follow Solution C, steps #1-4 to determine if any drivers still need updates. 8a. If updates are not needed, attempt to copy files from the hard drive. If successful, go to step #9. If not successful, skip down to Solution D, step #1. 8b. If updates are needed, you may need to visit the support site for your desktop/laptop's make/model and download any missing drivers. 9. Continue copying files, as needed.

Solution D. Faulty RAM
1. Power off the desktop/laptop and disconnect all cables. 2. Open the desktop/laptop. 3. Remove all the existing RAM. 4. Install the replacement RAM. 5. Power on the desktop/laptop. 6. Connect USB hard drive. 7. Test by copying some files from your hard drive. 8. If successful, close your desktop/laptop and continue copying files, as needed. If not successful, remove replacement RAM and reinstall previous RAM and skip down to Solution E, step #1.

Solution E. USB Hard Drive Case Faulty I/O Board
1. Power off computer/desktop and disconnect all cables. 2. Open your USB external case. 3. Remove your existing hard drive. 4. Install hard drive into replacement USB case. 5. Power on your computer. 6. Connect your USB external drive. 7. Copy files from your external USB hard drive. 8. If successful, continue to copy files, as needed. If not successful, skip down to Solution F, step #1.

F. Hard Drive Malfunction
1. Power off computer/desktop and disconnect all cables. 2. Open your USB external case. 3. Remove your existing hard drive. 4. Install replacement hard drive into USB case. 5. Power on your computer. 6. Connect your USB external drive. 7. Copy files from your external USB hard drive. 8. If successful, continue to copy files, as needed. If not successful, this could be an indiction of a much larger problem in the form of a Motherboard issue.
If the motherboard is malfunctioning, this is a sign of bigger things to come and will require a replacement board in order to correct.
In the event that the motherboard needs replacement, depending on the make/model of the desktop/laptop, the cost could range from $35-120 for 3rd-party boards or $85-300+ for consumer-level systems from manufacturers such as HP, Dell, etc. and $350-1000 from Apple.
If your desktop/laptop is still covered by the manufacturer's warranty or 3rd-party extended warranty, any hardware component that needs replacement should be covered at little to no out of pocket expense to the end-user. This also includes the external USB hard drive, as well.

Aug 15, 2010 | Western Digital Passport 320GB External...

1 Answer

Drive will not show up on 'my computer'


Hello

Ok, this might just fix your problem. The thing is, if you have more than one drive attatched to your computer, the drive letters of the drives may overlap, causing some drives not to show in My computer.

Just follow these steps and you might be able to fix the problem.

Go to:
Start
Control panel
Administrative tools
Computer Management
Storage
Disc Management
Now you should be able to see your drive in the schematic shown below.

Right click on the drive and choose to change drive letter or paths. If there is no drive letter assigned to your external, assign one, if there already is a drive letter assigned to the drive, change it.

Hope this can help you.

Kind regards
Andrea

Dec 21, 2009 | BYTECC ME-740 Aluminum 3.5" Hard Drive...

1 Answer

just plugged in new wd 1tb hardrive to windows xp computer blue light flashing on book front but no icon on computer


Brand new?

Did you follow the instructions in the booklet that were packaged with the external disk-drive?

Did you try connecting the unit to a different computer?

Did you take it back to where you bought it, and ask them to demonstrate attaching it to one of their computers, as a demonstration that it works, or to prove that it is "defective" and the seller must replace it?

Nov 11, 2009 | Western Digital My Book Essential 1TB...

1 Answer

how to use hitachi simpletouch external 320gb hard drive . i pluged in usb to computer and nothing happens. it should automatically open hard drive


Hello

If the HHD gets power and you can feel the drive spinning, you can try these steps and see if your problem is solved. Go to:

control panel
Administrative tools
Computer management
Storage
Disc management

Now you should see your drive in the schematic below. Right click on it and choose the option to change drive letter or paths. Now just assign a new drive letter to the drive, restart your computer and it should work fine.

If you cannot see any power light flickering or feel movement on the drive when you power it up, then there is a other problem. Hope this can help you.

Best regards
Andrea

Nov 03, 2009 | Hitachi 200GB External USB Drive 200 GB...

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