Tip & How-To about Audio Players & Recorders

Audio skip and lag errors on your recorded programs on an Amstrad DRX180 PVR2 Sky+ Box

This is a great tip if you have a PVR2 Amstrad DRX180 Sky + Box if you are experiencing audio problems on some of the channels.Cartoon Network, Virgin 1 and Channel 4 are the worst effected.

It is not an LNB problem nor is it a cable or Satellite dish location problem as some may lead you to believe. The REAL problem is that there is a known fault with these boxes on this make (AMSTRAD) model only (PVR2) that doesn't appear to manifest itself on the PACE or THOMPSON Models PVR2 or PVR3.

You need to email James.Murdoch@BSkyB.com explaining your problem and presenting the following arguments (if the statements are true for you):

1. That there is mounting evidence that a whole batch of Amstrad's are suffering from this this common problem. More importantly however it was Sky themselves that supplied these units to enable their Sky+ service (for which they charge you monthly) but the units they supplied have been rendered unfit for purpose to fully enable that service.

2. That there is mounting evidence that the problem started directly as a result of Sky changing the operating software during the summer 2006.
ie. Sky caused the problem to occur in equipment they supplied, for a service they charge you monthly for.

3. That your expectations are that the unit will be replaced for freeby a brand new Sky+ PVR, as Sky have done for other customers that are in exactly the same situation. There is evidence that replacement refurbished units start to suffer from the same problem in due course and you do not want to risk that. You pay a lot of money for the Sky services so you expect to be given the best possible customer service and have your expectations met.

4. That you will have to consider canceling the whole Sky service if your expectations are not met, because with a failing unit the monthly cost does not represent value for money.

Don't forget to include you System Details in the email, the email you receive will hopefully offer a free call out, and a brand new PVR3 (although they can't guarantee the make). You may also receive a courtesy telephone call. If you only receive the call but not an email,then email back requesting details of their intentions in writing byway of a return email.

You are not owed a PVR3, nor do you have any rights to one. It just that by asking for one you are providing yourself a degree of protection against the fault continuing.

Hopefully you will get a PVR3 to solve the problem.





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1 Answer

hi ,i hv lost all the indian channels and sky movies channel.i hv a starview 5 box .is this a common problem or is it something to do only with my box .any kind of help wil be greatly appreciated thks


You can try a factory reset and rescan.
If you are in the UK, Virgin is changing to nagravision 3 (encryption) if your area changes, you will loose most if not all of your channels.
Google "virgin nagravision 3" for more info
Afterdawn.com also has some great info

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May 19, 2009 | Televison & Video

1 Answer

Please advise of NTL requencies in Dublin


Hi,

The list is

1 Adult chan 355.500
2 Animal planet 299.000
3 At the races 347.500
4 BBC world 291.000
5 Bbc 1 347.500
6 Bbc 2 347.500
7 Bbc 3 363.500
8 Bbc 4 363.500
9 Bbc news 24 363.500
10 Biography 339.500
11 Bloomberg 371.500
12 Boomerang 315.000
13 Bravo 339.500
14 Bravo + 1 402.000
15 Bubble hits 371.500
16 Buzz Tv 315.000
17 Cartoon network 315.000
18 Cbbc 363.500
19 Cbeebies 363.500
20 Celtic tv 418.250
21 Chan 4 347.500
22 Channel 6 355.500
23 Chelsea TV 394.000
24 City channel 291.000
25 Cnbc 291.000
26 Cnn 315.000
27 Dave 291.000
28 DC TV Pilot 371.500
29 Dc tv pilot 371.500
30 Disc home & health 402.000
31 Disc Knowledge 299.000
32 Disc real time 299.000
33 Disc turbo 402.000
34 Discovery 299.000
35 Discovery chan + 1 394.000
36 Discovery science 394.000
37 Disney channel 291.000
38 Disney Cinemagic 291.000
39 Disney cinemagic + 1 291.000
40 E 315.000
41 E4 339.500
42 E4 + 1 355.500
43 Euronews 371.500
44 Euronews deu 371.500
45 Euronews esp 371.500
46 Euronews fra 371.500
47 Euronews ita 371.500
48 Euronews prt 371.500
49 Euronews rus 371.500
50 Eurosport 299.000
51 Ewtn 347.500
52 Extreme sports 323.000
53 Fashion 394.000
54 Film 4 355.500
55 Film 4 + 1 355.500
56 Hallmark 315.000
57 History 339.500
58 Kerrang 394.000
59 Kiss 394.000
60 Liverpool TV 418.250
61 Living 339.500
62 Living tv + 1 402.000
63 Magic 394.000
64 Mgm movies 363.500
65 More 4 355.500
66 More 4 + 1 371.500
67 Mtv 363.500
68 Mtv 2 418.250
69 Mtv base 394.000
70 Mtv dance 363.500
71 Mtv hits 307.000
72 MTV R 418.250
73 MUTV 299.000
74 Nasn 363.500
75 National geo wild 371.500
76 National geographic 307.000
77 Nick junior 307.000
78 Nick replay 402.000
79 Nick toons 402.000
80 Nickelodeon 363.500
81 Paramount 2 323.000
82 Paramount comedy 2 339.500
83 Performance 347.500
84 Playboy 347.500
85 Playhouse Disney 291.000
86 PPV channel 299.000
87 Q 394.000
88 Qvc 371.500
89 Racing uk 402.000
90 Reality tv 355.500
91 Rte 1 339.500
92 Rte 2 339.500
93 Rte 2 the den 355.500
94 Sci fi 371.500
95 Setanta golf 307.000
96 Setanta Ireland 291.000
97 Setanta sports 1 307.000
98 Setanta sports 2 371.500
99 Setanta Sports News 355.500
100 Sky 1 347.500
101 Sky 2 347.500
102 Sky action 323.000
103 Sky classics 323.000
104 Sky comedy 323.000
105 Sky drama 323.000
106 Sky family 323.000
107 Sky indie 323.000
108 Sky modern greats 307.000
109 Sky news 323.000
110 Sky Premier 307.000
111 Sky Premier + 1 307.000
112 Sky sci fi horror 323.000
113 Sky sports 315.000
114 Sky sports 2 355.500
115 Sky sports 3 355.500
116 Sky sports extra 307.000
117 Sky sports news 315.000
118 Smash hits 394.000
119 Tcm 299.000
120 Tg 4 339.500
121 The box 394.000
122 The god channel 418.250
123 The hits 418.250
124 The music factory 363.500
125 Toonami(Toon Too) 315.000
126 Travel and adventure 299.000
127 Tv 3 339.500
128 Tv x 402.000
129 Tv5 291.000
130 Uk tv drama 371.500
131 Uk tv gold 315.000
132 Uk tv gold + 1 402.000
133 Utv 347.500
134 Vh1 363.500
135 Vh1 classic 418.250
136 Virgin 1 299.000
137 Zee tv 402.000


Thanks.

Apr 28, 2009 | Televison & Video

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