Tip & How-To about Office Equipment & Supplies
These are often solved simply by making sure that the paper is dry. After a week or two, especially in a damp environment, paper absorbs water and the printer feed mechanism then slips. The printer promptly reports a feed problem, or jams (or both). Keep paper in its original packing as far as possible, and, even better, shove the unused paper into a plasic bag (without holes). Don't try to dry paper you suspect is damp. Dump it and use new.
Posted by lauriejb20... on
First: try a new **** of paper, if that works; it means your paper got damp, or old and stuck together. Try fanning the stack of paper with your thumb on the edge, like a deck of cards. If that works, this is why: The most common reason for paper feed issues is Humidity; when paper gets wet or hangs from the tray for weeks or months at a time, they tend to pick up the moisture in their environment...
If that doesn't work and its only four months old: you're very fortunate in that you can still send it in for warranty repair by going to the Manufacturer's website, if purchased in the USA:go to:
If not, try typing canon warranty repair, into your search engine.
I recommend using the phone number instead of the web site because most Customer Service representatives have the authority to email a free shipping label, Make sure to ask as some companies will not offer unless you do. Ask for a pre-paid, shipping label along with an RMA (Return Merchandise Authorization), they may say no on the pre-paid label but you won't know, for sure, unless you ask.
Make sure to keep your paper in a cool, dry, place, after you get your printer repaired or replaced :)
Note Most common reason for paper feed issues is HUMIDITY, when paper gets wet or hangs from the tray for week/months at a time, they tend to pick up the moisture in their environment...
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