Tip & How-To about Sony Playstation 3 (PS3) Console

How to access Safe Mode on Playstation 3.

Execute safe mode when the PS3™ is experiencing the following symptoms:

  • When the PS3™ system is started up, the XMB™ menu is not displayed (only the wave screen background appears)
  • When the PS3™ system is started up, nothing appears on the screen
  • When the PS3™ system is started up, a message stating [The hard disk's file system is corrupted and will be restored.] is displayed > [OK] > Restore operation > Restart
    Original message is displayed again or the system stops during restoration.
  • When the PS3™ system is started up, a message stating [The hard disk's database will be rebuilt.] is displayed > [OK] > Rebuild > Failure > System stops while formatting hard disk drive.
  • The system stops while restarting after a PS3™ system update or while updating or rebuilding the database. The situation does not improve even when the system is restarted.

***********************************************************************************
Step 1: Turn off the PLAYSTATION 3 by holding the Power button on the front of the unit till the Power light is red.

Step 2:
  1. Touch and hold the Power button, you will hear the first beep, meaning the PLAYSTATION 3 is powering on.
  2. Continue to hold the Power button and after about 5 seconds, you will hear a second beep, indicating the video reset.
  3. Continue to hold the Power button and after about another 5 seconds you will hear a third beep and the system will power off (Power light is red).

Step 3:
  1. Touch and hold the Power button, you will hear the first beep, again for the PLAYSTATION 3 to power on.
  2. Continue to hold the Power button and after about 5 seconds, you will hear a second beep for video reset.
  3. Continue to hold the Power button and after about another 5 seconds you will hear a quick double beep. At that point release the Power button. If you succeeded in activating Safe Mode, you will see a message on the screen saying, "Connect the controller using a USB cable and then press the PS button."
    //
  4. Connect a USB cable to the controller and the PLAYSTATION 3 and press the PS button to enter Safe Mode.
  5. Then you will see the Safe Mode menu.
    //

Step 4: We recommending performing the safe mode options in the following order until one of the options works for you. If one of the options work, do not continue onto the other options.
  1. Restore Default Settings
  2. Restore File System
  3. Rebuild Database
  4. Restore PS3 System
**************************************************************************************

In Safe Mode, you will have the following options:
  1. Restart System - Ends safe mode and starts up the PLAYSTATION 3 normally.
  2. Restore Default Settings - Performs the same operations as [Restore Default Settings] on the XMB™, and also deletes PlayStation®Network account information from the system.
  3. Restore File System - Attempts to repair all areas on the hard disk drive where files can be saved. Corrupted data may be erased if it cannot be recovered.
  4. Rebuild Database - Deletes messages, playlists, changes made on [Information] screens, trimming information for pictures in [Photo], video thumbnails, video playback history and video resume information.
    This operation may take a long time depending on the type and number of data items.
  5. Restore PS3 System - IMPORTANT: All data will be lost by performing this step.
    This will reformat the hard drive on the PLAYSTATION 3, deleting all data and restoring it to as if it just came out of the box. This is the same as [Restore PS3 system] on the XMB.
  6. System Update - Updates the PS3 system software. This can only be done with an update file already saved on an external storage media.

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1 Answer

ok my ps3 will read blu ray movies but will not read my games


Unfortunately a similar issue happened to me as well, and I had to send my PS3 in for repair (hardware issue; the disc drive broke). But maybe what I was told to do will work for you! Here's what I tried.

Easiest solution? Make sure your system is updated. Who knows, maybe it's a firmware thing. Go to XMB > Settings > System Update and run it.

For the next couple of things, you're going to want to backup everything on your PS3. The Backup Utility can be found in the System Settings Menu on the Settings Menu on the XMB menu (XMB > Settings > System Settings). More info on how to backup your information can be found on the Playstation website, found here.


With your data backed up, try the different options in Safe Mode. This link will show you how to access it. Try options 2, 3, 4 and 5, in that order, and see if it's reading discs in between each one. Anything after 2 will delete your data; thus the need to make a backup.


If that doesn't work, either try the online Knowledge Center (but it'll probably tell you do try things I've already outlined here) or send in your PS3 for repair (if it's under warranty, it's free!)

Hope you're able to fix it! Sending it in takes forever; you won't get your PS3 back for a month or two.

Mar 24, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

Sony PS3 Safe Mode If you choose to perform one of the Safe Mode options, please back up your data before attempting to enter safe mode (when possible). Safe mode is a feature for starting the PS3 system with the "minimum required functionality" if the system is no longer able to start up normally due to an action that was taken. In Safe Mode, you will have the following options: Restart System - Ends safe mode and starts up the PlayStation 3 normally. Restore Default Settings - Performs the same operations as [Restore Default Settings] on the XMB, and also deletes PlayStation®Network account information from the system. Restore File System - Attempts to repair all areas on the hard disk drive where files can be saved. Corrupted data may be erased if it cannot be recovered. Rebuild Database - Deletes messages, playlists, changes made on [Information] screens, trimming information for pictures in [Photo], video thumbnails, video playback history and video resume information. This operation may take a long time depending on the type and number of data items. Restore PS3 System - IMPORTANT: All data will be lost by performing this step. This will reformat the hard drive on the PlayStation 3, deleting all data and restoring it to as if it just came out of the box. This is the same as [Restore PS3 system] on the XMB. System Update - Updates the PS3 system software. This can only be done with an update file already saved on an external storage media.To activate Safe Mode, follow these steps: Step 1: Turn off the PlayStation 3 by holding the Power button on the front of the unit till the Power light is red. Step 2: Touch and hold the Power button, you will hear the first beep, meaning the PlayStation 3 is powering on. Continue to hold the Power button and after about 5 seconds, you will hear a second beep, indicating the video reset. Continue to hold the Power button and after about another 5 seconds you will hear a third beep and the system will power off (Power light is red). Step 3: Touch and hold the Power button, you will hear the first beep, again for the PlayStation 3 to power on. Continue to hold the Power button and after about 5 seconds, you will hear a second beep for video reset. Continue to hold the Power button and after about another 5 seconds you will hear a quick double beep. At that point release the Power button. If you succeeded in activating Safe Mode, you will see a message on the screen saying, "Connect the controller using a USB cable and then press the PS button." 4. Connect a USB cable to the controller and the PlayStation 3 and press the PS button to enter Safe Mode. 5. Then you will see the Safe Mode menu. Sony recommends performing the safe mode options in the following order until one of the options works for you. If one of the options work, do not continue onto the other options. Restore Default Settings Restore File System Rebuild Database Restore PS3 System I hope that helps.

May 08, 2010 | Sony PS3 40GB Best Sellers Bundle Console

1 Answer

xmb menu


when you switch the ps3 on if you hold down the power button for more than 4 seconds it runs the display setup. and sets the ps3 to run in the best possible option

Jan 08, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Sony PS3 Safe Mode If you choose to perform one of the Safe Mode options, please back up your data before attempting to enter safe mode (when possible). Safe mode is a feature for starting the PS3 system with the "minimum required functionality" if the system is no longer able to start up normally due to an action that was taken. In Safe Mode, you will have the following options: Restart System - Ends safe mode and starts up the PlayStation 3 normally. Restore Default Settings - Performs the same operations as [Restore Default Settings] on the XMB, and also deletes PlayStation®Network account information from the system. Restore File System - Attempts to repair all areas on the hard disk drive where files can be saved. Corrupted data may be erased if it cannot be recovered. Rebuild Database - Deletes messages, playlists, changes made on [Information] screens, trimming information for pictures in [Photo], video thumbnails, video playback history and video resume information. This operation may take a long time depending on the type and number of data items. Restore PS3 System - IMPORTANT: All data will be lost by performing this step. This will reformat the hard drive on the PlayStation 3, deleting all data and restoring it to as if it just came out of the box. This is the same as [Restore PS3 system] on the XMB. System Update - Updates the PS3 system software. This can only be done with an update file already saved on an external storage media.To activate Safe Mode, follow these steps: Step 1: Turn off the PlayStation 3 by holding the Power button on the front of the unit till the Power light is red. Step 2: Touch and hold the Power button, you will hear the first beep, meaning the PlayStation 3 is powering on. Continue to hold the Power button and after about 5 seconds, you will hear a second beep, indicating the video reset. Continue to hold the Power button and after about another 5 seconds you will hear a third beep and the system will power off (Power light is red). Step 3: Touch and hold the Power button, you will hear the first beep, again for the PlayStation 3 to power on. Continue to hold the Power button and after about 5 seconds, you will hear a second beep for video reset. Continue to hold the Power button and after about another 5 seconds you will hear a quick double beep. At that point release the Power button. If you succeeded in activating Safe Mode, you will see a message on the screen saying, "Connect the controller using a USB cable and then press the PS button." 4. Connect a USB cable to the controller and the PlayStation 3 and press the PS button to enter Safe Mode. 5. Then you will see the Safe Mode menu. Sony recommends performing the safe mode options in the following order until one of the options works for you. If one of the options work, do not continue onto the other options. Restore Default Settings Restore File System Rebuild Database Restore PS3 System I hope that helps.

May 08, 2010 | Video Game Consoles & Games

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