Tip & How-To about Siemens WFXD8400UC Front Load Washer

What to do when you get the "Drainage Blocked" message

So I had to put this tip up because it took several hours to find the problem and I was pretty frustrated until I fixed it.

Problem: The washer would not drain properly, the "Drainage Blocked" message would appear and the machine would shut down with water still in the drum.

Trouble shooting steps:

  1. Disconnect the hose from the back to see if there is something blocking it
  2. Open the pump clean out at the bottom front right of the machine and clean any debris

Those were the 2 most obvious solutions which didn't do me any good. My problem is that a piece of clothing somehow got between the metal and plastic drum and lodged itself it the drain hole. The machine would drain a little bit but not enough.

What I did:
When the pump turned on, I felt the tube coming from the drum to the pump (be sure not to electrocute yourself). The tube collapsed under the pressure so the pump on one end was working fine, but the pressure it was causing made the tube collapse because it could not flow properly. I got a little flashlight and looked inside the drum and was able to see that there was a clog. The easy fix would have been to undo the tube from the drum and clean it out. The clamp holding the 2 was positioned in a way that I couldn't reach it though. I dismantled a wire hanger and pushed it through a hole in the tub so that it pushed the blockage down a little. I then removed the clamp on the tube at the pump end and could barely see the item. I used the hanger again to grab it and could finally reach it with my fingers to get it out. Clamped the tube back on and good as new!

Tip: If your drainage tube between the pump and drum collapses when the pump starts, there is a blockage at the drum end that needs cleaning. Good luck!

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