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Water in the freezer compartment


Tall Peter
By Apprentice Tall Peter
Rank: Apprentice
Rating: 88%, 59 votes
posted on Dec 15, 2007
Helpful

I had water leaking in to the freezer compartment of my LG french-door refrigerator (LFD25860). It was getting on to food in the main basket and embedding it in a block of ice, as well as puddling-up on the bottom of the freezer and eventually blocking the door from closing properly. Because the water seemed to be covering a wider area than you would expect from a blocked defroster drain I didn't believe that my problem was covered by the other FixYa recomendations -and it turned out I was right.
The problem turned out to be that the "funnel" that the water flows through to fill up the ice tray was blocked by a solid piece of ice. When the icemaker would call for more water it would flow down the clear tube (with the open slots on the top) hit the ice and spray/overflow in to the freezer compartment.
The solution was obviously to pop this ice out, but that did require me to remove the icemaker from the wall of the freezer compartment. To do this you
  • remove one screw from the bracket on the bottom of the icemaker
  • Slide the icemaker up and slip it off of the two screws with rubber grommets on them.
By the time I got to that stage I had already removed the basket from the main drawer and removed the pull out tray/basket from the drawer pulls (by simply lifting the plastic tab on the right side and lowering the plastic tab on teh left side). I am not sure if you can remove the icemaker without this step, but I believe so.
Also, if you want to entirely remove the icemaker from the freezer there is only one plug with wiring to undo. As I mentioned above, the water hose doesn't not connect to the icemaker, it ends above the "funnel" and the water drops in. So removal is much simpler than you might expect.

As for the cause of the ice block, I am not sure but I believe it was either because the ice maker made too much ise one time and some cubes could not pop out. When additional water entered the funnel it didn't flow in to the ice tray, backed up, and froze in the funnel. The other thought is that when the door was not closed properly while our grandparents were visiting, the ice melted and subsequently re-froze causing the problem.

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Comment #1

posted on Oct 05, 2009

spup345
By Apprentice spup345
Rank: Apprentice
Rating: 0%, 0 votes

I have the Kenmore version of this product and the same thing happened. My funnel filled with ice and then ice subsequently flowed down the back of my freezer towards the door because it couldn't go through the funnel to the icemaker. It was still under warranty so the Sears repairman actually suggested it could be due to slow water flow. He cycled the icemaker after melting the ice out of the funnel and the water barely filled the icemaker. He then indicated the slow water flow I have could be due to my self-piercing saddle valve. He said those tend to clog up, especially given my hard water (mineral deposits) and he would replace it with a drill-type saddle valve where you drill 1/4" hole into the supply pipe and clamp the drill saddle valve onto it.

So, the fix is exactly the same (remove the icemaker, melt the funnel clog). But the future prevention is for me to replace my self-piercing saddle valve. It makes sense because my previous fridge had a water dispenser and it came out VERY slow. Who knew it was the saddle valve!!!

Comment #2

posted on Aug 12, 2009

Kevin02
By Apprentice Kevin02
Rank: Apprentice
Rating: 100%, 3 votes

I have used a hair blow dryer to get the ice defrosted in the water fill tube of the ice maker.

Comment #3

posted on Feb 20, 2008

Dena1
By Apprentice Dena1
Rank: Apprentice
Rating: 0%, 0 votes

I read similar complaints for LG LRBN20512 refrigerator that I am planning to buy. Is it because the way cold air is designed to come from the freezer up to the refrigerator compartment, something to do with the design/technology or is it because of the human factor that leaves the door open? If the the door beeps, that can solve it.

Has anyone had good experience with this bottom refrigerator LG LRBN20512 model?

Folks couldn't get repairpeople to come out acc. to the complaints. What's the real deal about LG? Are they having a bad wrap?

What's the repair record like from the experts? Do they get more calls on the LG brand?

Dena

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