Tip & How-To about AOL Mail

How to Fix an Error Message ‘Loading the Page Error’ in AOL Mail

Due to many reasons, you might get an error message stating that 'An error occurred when loading the page' while using the AOL Mail. Sometimes, the browser settings, cache and cookies, and JavaScript can cause the error while accessing the AOL Mail. If you're often getting this issue and unable to access the AOL email account, then follow the suggested solutions until the error is repaired. You can also contact the AOL customer support experts to solve the error in an efficient manner.

Know How to Fix an Error Message 'Loading the Page Error' in AOL Mail

Note that AOL Mail isn't intended for the dial-up connection. AOL Mail users trying to access it via the dial-up connection either with the third-party dial-up connection or an AOL client may encounter troubles connecting to and using it. You should not use AOL mail in concurrence with the AOL email client, either in the browser window or the client software when it's opened. To fix the error, check these solutions:

Solution 1 - Clear Browser History, Cache, and Cookies

Whenever you go to the websites, temporary files and cookies are saved on your system to record your reappearance. In most cases, it can be the reason of error message 'loading the page' in your AOL Mail. In the same way, you should remove the search history. If you have not cleared the history list from the number of days, it can cause the greater use of disk space on the system. You can free up space by removing this list.

Remember that when you erase the cache, cookies, footprints and history, you may lose the websites you have browsed, AOL Radio presets, the shopping cart, and the customized pages. The steps to remove the records will differ relied on the browser program you're using.

Solution 2 - Use an Alternate Browser with other Computer

You should try to access the AOL email account with a different browser, such as Mozilla Firefox and Internet Explorer. Also, try to log into the AOL Mail with another PC, ideally at a different place. This is the best approach to ensure whether your browser or the system having issues. If it doesn't work, go to the following workarounds.

Solution 3 - Turn off Pop-Up Blocking Program and Allow Friendly URLs

If you're using the firewall, you need to allow the user-friendly URLs to access them, such as aol.com. For further support in setting up the third-party firewall in a proper manner, contact its developer. To repair this issue, also turn off pop-up blocking program. On the other hand, you can add your AOL.com website to the domains 'White List' acknowledged by your pop-up blocker software.

Note: - If you're not sure how to turn off the pop-up software or add the domain in the 'While List,' contact the developer for assistance or just check the Help instructions included with your program.

Solution 4- Check If Cookies and Java Applet Scripting Are Enabled

To enable the JAVA Script and cookies, continue with the following steps:

1.Click the 'Start' menu, and then the 'Programs' or 'All Programs' option, followed by the 'Internet Explorer' icon.

2.Click on the 'Tools' button, followed by the 'Internet Options,' and then click on the 'Security' tab.

3.Click on the 'Internet' icon, and then the 'Custom Level' option.

4.Move down to the 'Scripting' section and then click to select the 'Enable' option under the active scripting. Click to select the 'Enable' button under the Java applets Scripting of the section, and then click 'OK.'

5.Click on the 'Privacy' tab, followed by the 'Advanced.'

6.Click on the Override automatic cookie field to put a check mark in it, click to select the two 'Accept' options, and then click the 'OK' button, followed by the 'OK' again.

Solution 5 - Sign Out, And Then Log Back into AOL Mail

If you're still unable to access the AOL email account, logging out of the AOL mail and then signing back in will typically repair the issue. Here's how to sign out and sign back into AOL Mail.

1.Click on the 'Sign Out' link to sign out of the AOL email account.

2.Click the 'Mail' link and then input the AOL/AIM username.

3.In the 'Password' box, input the password, and then click the 'Sign In' link to access the AOL email account.

Though these workarounds are helpful to solve the error message 'Loading the Page Error' in AOL Mail, however, if it's still continuing, then call on the AOL technical support phone number. The tech support team will offer the round-the -clock support and solutions to troubleshoot and fix the errors efficiently.


When you use AOL mail, you might get the Loading the Page Error due to various reasons, such as the browser history, cache, and cookies, and JavaScript can create errors at times. At such time, you should remove the search history and allow the websites URLs blocked by the firewall to repair the issues instantly. If the workarounds described in this article didn't work to solve the problems, you could also contact the experts of AOL customer support.

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1 Answer

always cannot find the srever at yahoomail

This may be due to a number of reasons:
(a) if yahoo mail is your home page & you're using wi-fi, then your browser (Internet Explorer? Safari? Mozilla Firefox?) may return the error message "Cannot find Server" when the wi-fi link has poor (or no) connectivity.
(b) the Yahoo mail server may actually be down
(c) there may be a typo in the URL (universal resource locator) you're using - even a single mistaken character will cause this error.
(d) there may be a cut in the internet between your computer
and the Yahoo mail server, but the nameserver still has the server's IP address in its table.
(e) about 1000 other reasons.

Sep 12, 2011 | Computers & Internet

1 Answer

The original message was received at Sun, 14 Aug 2011 14:57:41 GMT from d-ptld-bng1-64-223-98-40.ngn.east.myfairpoint.net [] ----- The following addresses had permanent fatal errors ----- <komater@gmail.com> (reason: 552-5.7.0 Our system detected an illegal attachment on your message. Please) <timberjack26@gmail.com> (reason: 552-5.7.0 Our system detected an illegal attachment on your message. Please) ----- Transcript of session follows ----- <aesculpean@aol.com>,<ksyusha15@aol.com>,<machere@aol.com>,<lindsus1@aol.com>,<zafarilabs@aol.com>,<alanprentic@aol.com>... Deferred ... while talking to gmail-smtp-in.l.google.com.: >>> DATA <<< 552-5.7.0 Our system detected an illegal attachment on your message. Please <<< 552-5.7.0 visit http://mail.google.com/support/bin/answer.py?answer=6590 to <<< 552 5.7.0 review our attachment guidelines. q1si1408334anj.111 554 5.0.0 Service unavailable <tfallingrock@netscape.net>... Deferred

i guess you forgot to say,
Hello, I have email problems.
then tell us what email service you use, and now?
using email client, of some kind
or web mail of some kind.

seems your provider does not like your attachments.
Gmail. are you using GMAIL web mail on line.
it has limits (all do) on sizes
and types of attachments allowed

if your running XP the system can be infected, and may add ******* attachments with out your knowledge
no OS stated. by you, on this G62223
it came new with Windows 7

actions to take
send mail with no attachments
then look in the sent box, and see that it is devoid of attachments.
then send a small attachment.
say a 500kb picture or smaller
does that work ?
if no try a small text file. that must work.
or call Google (GMAIL) and ask them ?
its their mail server. so... their call. on rules.
do not send EXE files or any other coded files, scripts. etc.
only send photos small and text.
and you can luck out.

Mar 06, 2017 | HEWLETT-PACKARD HP G62223CL Notebook PC

1 Answer

The error, LaunchEmptyResponse, occurred when trying to connect to Yahoo! Mail. Error im getting

Thanks for visiting FixYa!

Yahoo has been experiencing a system wide problem. Many of Yahoo! Mail customers are experiencing the same problem (the launch empty response message).

To assist Yahoo mail customers with this problem, AOL will transfer all of your contact information and future emails from your Yahoo account to your new AOL account for the next 30 days for free. (Until Yahoo can correct the problem). You won't miss any emails from your Yahoo account.. They will be automatically forwarded to your new AOL account.

Here are the instructions:

1) Go to AOL and set up a new AOL email account. (Click on this link) https://my.screenname.aol.com/_cqr/login/login.psp?seamless=novl&locale=us&offerId=newmail-en-us-v2&siteState=ver%3A4'rt%3ASTANDARD'at%3ASNS'ld%3Awebmail.aol.com'uv%3AAOL'lc%3Aen-us'mt%3AAOL'snt%3AScreenName'sid%3Af27fcb24-926a-4b22-ac39-ac0d19e1d3f4&authLev=0&sitedomain=sns.webmail.aol.com&lang=en

2) During the set up process you will be asked to provide a security question. Later, you'll need to answer the security question to set up the transfer, so don't forget the answer.

3) Once your new AOL account is set up, go to your AOL email page. Look in the upper right hand top corner for the word, SETTINGS and click on it.

4) (Next page) On the left hand side, look for the word, Accounts and click on it.

5) (Next Page) Look on the line beginning with, Transfer Accounts and locate the link that reads, AOL Easy Transfer and click on it.

6) (Next Page) Agree to the terms of service and click on, Get Started.

7) (Next Page) Under Copy from, enter your Yahoo email address and password.

8) Under Copy to, enter your new AOL email address and password.

9) (Next Page) Carefully Read, and select the options you need. (Click, Continue)

10) (Next Page) Click, Go to AOL Mail.

11) (Next Page) Enter the answer to your security question you created when you set up your new AOL email account. (Click, Continue)

12) (Next Page) Look at the top Left hand corner and click on, MAIL.

That's it. (Although AOL says that it may take up to 24 hours to complete the process - it usually only takes about 30 minutes.) After you receive your confirmation email, Click on your Contacts in your AOL account. When you see your Contacts from your Yahoo account there, the transfer has completed.

Feb 24, 2011 | Yahoo Mail

1 Answer

AOL free e-mail ... can't access

Go to the login page and reset your password with forgot password link. Once it is reset, you should be able to change it back.

May 31, 2009 | AOL Instant Messenger

1 Answer

I can't sign on to my AOL mail account Using Safari 4 browser

Can't access my AOL mail through safari. HELP!!! Please advise
Many Thanks

Apr 28, 2009 | Apple safari

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