When the printer is booting it is stuck at **************************, when it do comes on it comes with error code Error 49.4c02
Product model: HP Laserjet 4100N
Thank you for contacting FixYa with your printer inquiry.
HP Laser Jet 4100 49.4C02 Error
49.xxxx PRINTER ERROR
49 errors are generally communication errors or file related issues and can usually be resolved by following the steps below:
Turn the printer off, and then turn it on again.
If the 49 error returns turn the power off, unplug the power cable, disconnect all network cables, and remove the HP Jetdirect card (or any third-party devices), if installed.
Wait at least 30 seconds before plugging the printer back in directly to a wall outlet. Do not plug the printer into a power strip or a surge protector.
Turn the printer on. If the 49 error returns, turn the power off, and then unplug the printer.
Remove the formatter board.
Check that the parallel I/O board is firmly installed on the formatter board.
Check for any non-HP memory DIMMs. If any extra memory is installed, remove it.
Reconnect the power cord, and turn the power on.
If the 49 error returns, perform a cold reset.
Turn the printer on.
Watch the control panel.
When the memory starts counting, press and hold the green (Select) button.
Continue holding the green (Select) button until the Ready, Data, and Attention lights flash once, and then stay on steady.
Release the (Select) button when the Ready, Data, and Attention light are on steady. The control panel will display SELECT LANGUAGE.
Press (Down Arrow) button once. The control panel will display COLD RESET.
Press (Select). The printer will perform a cold reset and then continue its power-on sequence.
If the error code continues to come back, it requires a firmware upgrade.
If the 49 error returns, contact an HP-authorized service or support provider.
Hope this helps helps. Please keep us updated and remember to rate this answer.
Jan 05, 2011 |
HP LaserJet 4350 Printer