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How to Fix Juno Webmail Error 691: Invalid Username and Password

When using the Juno webmail services, you might get the connection failure issues, as the member ID or the password you have entered is wrong. This problem is also known as the Error 691: Username and password incorrect. At such time, you need to input the password all in lower case letters. If the password isn't working, check that the Caps Lock key isn't active. If you forgot the password, ask the solution of experts just by dialing the Juno customer phone number. As many factors can cause error 691: invalid Member ID or Password, so follow the listed guidance to diagnose the cause of the error and solve them out instantly.
1.Check the Member ID and Password
Make sure that you're entering the correct Juno user ID and password. Also, ensure that you have entered the password into lowercase letters. If your password isn't accomplishing, make sure that the Caps Lock key hasn't yet been activated. If, however, you forgot the password, then you can change it under the supervision of experts.
2.Ensure that Juno Webmail Account has Correct Configuration
If your Juno webmail account was created correctly, the new account information should appear at the end of the confirmation screen. Additionally, if you have logged into the account successfully as earlier, it must be correct.
3. Check that you haven't set the password in Juno software
Do you have the program to configure to remember your Password automatically? In most cases, the password present into the Juno program may be changed. It can happen, if, for instance, you have pressed a key accidentally on the keyboard. If you're sure that your account password is correct, remove the currently set password from the software and re-enter it. This step would solve the error if the password were changed accidentally.
4. Make sure that the access number is correct
To make a successful login to the Juno webmail account, it's necessary to make sure that the access number of your area is valid. When choosing the access number, it may be the area code or placed in the general geographic region rather than local numbers. You may experience extra telephone charges if you select access numbers that aren't covered by the local calling plan.
Note: - You're only responsible for several telephone charges associated with accessing the services. Juno will not refund you for such costs, such as toll charges or long distance.
5. Check Juno webmail version
Do you have the new edition of Juno webmail program? If you're unsure about the Juno version, you can seek the help of IT professionals or go to the Juno official site to know the step-by-step direction to check the version.
6.Test the encryption settings
If you're running the Windows 98, 2000, ME, or XP:

    •Double-click on the 'Computer' icon on the desktop, followed by the 'Dial-Up Networking' icon.
    •Click on the Juno icon to select it. Choose 'Properties' option from the 'File' menu.
    •Choose the 'w Server Types' tab and make sure the 'Require encrypted password' option is not checked. Click 'OK,' and then 'OK' again. If you're still facing issues with the Juno webmail account, call on the Juno support number and seek the technical assistance to solve out all problems instantly and efficiently.
How to Fix Juno Webmail Error 691 Invalid Username and Password

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2 Answers

how do i get into my junoe-mail?


Juno My Juno Personalized Start Page Sign in

click on link above and click on user id and enter email address then click on password and enter password then click sign-in
good luck.

Feb 07, 2015 | Computers & Internet

1 Answer

how to read my e-mail on bobnjan@netzero.net


Dear r bennett obert,
You can log in to your NetZero email account in three ways:
  1. When you connect to the Internet via your NetZero service, you are automatically logged-in to your email.
  2. If you have DSL, or are using a different ISP to connect to the Internet, you can log in to NetZero email directly by going to http://webmail.netzero.net and entering your Member ID and Password.
  3. If you have DSL or are using a different ISP to connect to the Internet, you can log in to NetZero email indirectly by going to http://my.netzero.net and entering your Member ID and Password.

Oct 31, 2014 | Computers & Internet

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Last my juno password cause by a tech' organising computer files


Send an email to password@support.juno.com. You will receive a response in one business day.If you write from a non-Juno email address, we ask that you supply us with your Juno usernameand your 4-digit PIN for verification purposes. If you are a Juno Platinum member you may choose, instead, to provide us with the last 4 digits and expiration date of the credit card to which you bill your Juno account.

If you don't have email access, please call our support hotline at 1-800-654-JUNO [1-800-654-5866]. You'll be asked to provide your Juno account number and your PIN.

Mar 26, 2009 | Microsoft Office Outlook 2007: Windows

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Trying to use outlook for my juno email


Hi Kuhntl,
Please send a mail to juno admin, to activate POP/POP3 for your e-mail account and just find out the name of POP and SMTP server.
I Guess it would be pop.juno.com and smtp.juno.com

Now setup your mail account either through control panel or outlook options. with the following information
  • your name
  • pop server name
  • smtp server
  • your juno email ID
  • password if you want computer remember your password (not recommonded)
pl contact having probs
Thank & bye

Zulfikar Ali

Mar 07, 2009 | Computers & Internet

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