A relative using an iPad (iOS 10) wanted to use an alias e-mail with his GMail account but iOS 10 appears to have removed the functionality which is still available in macOS. A solution is suggested at on the Apple discussions pages
(Creating email alias in iOS 10 no longer possible ) but here I give step-by-step details (I don't have an Apple ID so I couldn't post this in the Apple discussions forum)
Preliminaries: I'm assuming the user has a gmail address email@example.com with password pwd1 and 2-step-authentication enabled in GMail (have your mobile with you!) The user wants the sent e-mails to appear to come from firstname.lastname@example.org
The process involves setting up the GMail account twice on the iPad:
1. In Settings go to Mail, add an Account; select
and follow the prompts... this sets up Mail to use GMail mail, calendars and contacts (and optionally to stored Apple Notes on GMail) for
. Later on we will switch off mail as it will be duplicated by the following IMAP account.
2. In Settings go to Mail, add an Account; this time select
a) Fill in the dialog entries:
: the user's name;
: get this password from Google using App password feature (Sign in using App Passwords
-- note you will need your mobile; this is a 16-character password) and write it down as you will need it again later;
: you can call this GMail mail only
b) Click Next and enter the following information
: should be prepopulated as above
should be prepopulated as above email@example.com
should be prepopulated as above GMail mail only
Incoming mail server
(as per Read Gmail messages on other email clients using IMAP
: the 16-character password generated by GMail App password above
Outgoing mail server (as per Read Gmail messages on other email clients using IMAP):
the 16-character password generated by GMail App password above
After entering all this information, Mail should connect to GMail and verify the credentials; if correct, it will show blue ticks against the Email, Incoming and Outgoing details. If not then it will display a message saying it could not use the credentials.
After doing this, you should have two accounts (in addition to a possible iCloud email account): GMail
and GMail mail only
handles Contacts, Calendars and GMail mail only
for Mail only. You can check this and then rename GMail mail only
as Mail accepts two accounts with the same name.
Now if you want to write an e-mail which appears to come from firstname.lastname@example.org
you can select that as the From address: either in the e-mail itself if you have multiple e-mail accounts, or in the Composing settings of Mail.
Test this by sending a couple of e-mails.
Note: if you have an iCloud account, when that is the current inbox in Mail, new emails will be sent with the iCloud. When the GMail account is the current inbox in Mail, the new emails should be sent with email@example.com
if set up that way.
HTH someone... until the next iOS or GMail change breaks something else ;-o